Latest revision as of 03:17, 7 August 2024

Team Dashboard Onboarding, Crossboarding and Offboarding

How to Navigate to the Onboarding, Crossboarding & Offboarding Dashboard

To Navigate to this Dashboard (and access Onboarding, Crossboarding and Offboarding functionality) Widget follow these steps:

Click on Dashboard ---> Home (In the menu on the left-hand side of the system/screen).
Click on the "Dashboards Menu" Dropdown (the second dropdown menu from the top of the system/screen).
Scroll down and select "Onboarding/Offboarding."
When the Onboarding/Offboarding Dashboard opens, scroll down to the Widget you need in order to On, Cross, or Offboard Employees.

This Dashboard contains the following Widgets:
1. 4 Small Information Display Widgets:

Need User Group.
Onboarding time.
Onboarding complete.
Crossboarding incomplete.

2. Employee Processing.
3. User Management.

Note: Notifications about On/CrossOffboarding related Tasks and Reminders can be accessed via two locations:

System Inbox: click on the small envelope in the top right corner of the System - just to the left of your name (after you click on it a menu opens - scroll down and select 'See all Alerts' - which will open the inbox).
The Tasks & Notifications Widget on the My Info, Manager or People & Culture Dashboards.

Note: If you are using the FREE On/Cross/Offboarding Solution only, some of the features and functionality are restricted. For example, the Steps in the New Employee Wizard are limited to the following):

Create New Employee Profile.
Create New Job and Salary.
Create User Profile.

To be able to access all the Steps in the New Employee Wizard, Users will need to Subscribe to other Solutions including Core-HR.

On/Cross/Offboarding - Employee Processing Widget

This Widget allows Users to quickly and easily manage Employees through each of the following processes by clicking on the relevant “Folder”:

Onboarding - manage Employee Onboarding and trigger Onboarding Welcome Pack/Workflows.
Crossboarding - manage Employee Crossboarding and trigger Crossboarding Welcome Pack/Workflows.
Offboarding - manage Employee Offboarding and trigger Offboarding Welcome Pack/Workflows.

In each of these Folders, there are a series of "Tabs" that provide different functionality for managing Employees during the On/Cross/Offboarding process. Within each Tab, there is a table that contains different columns. The Folders, Tabs, and Columns are explained below.

From within the majority of these Folders/Tabs in the Employee Processing Widget there is a "+ Create New" link (top right-hand side of the Widget). Clicking on this link will either trigger the associated Wizard (On/Cross/Offboarding) or a "Create New Employee From Scratch" Wizard, which will enable you to create a New Employee (if required) and then Onboard them immediately thereafter.

Note: When creating an Onboarding Welcome Pack/Workflow, Users can add a custom logo into each Onboarding Welcome Pack/Workflow. This logo will be included in the ‘Onboarding Welcome Pack,’ or any other Onboarding workflows that get sent to New Employees. If there is no custom logo added at this step, it defaults to the Company logo created as part of your Free Trial account or your System setup.

These Widgets can be moved around in the Dashboard. They can also be removed from the Dashboard. This can be done in Maintenance --> Groups --> Permissions --> Select a Group and Go to the Widgets.

Employee Processing Widget – Onboarding Folder

Within the Onboarding Folder, there are a series of “Tabs” where you can manage the Onboarding of Employees. Those Tabs are:

Active.
Completed.
Non-Starter.
Cancelled.
To Do.
No Onboarding.
All.

NOTE: Users who are only using the FREE Onboarding Solution (and haven't subscribed to Core-HR) can create Employee records via '+Create New' on the Onboarding Folder in the Employee Processing Widget on the On/Offboarding Dashboard. Once an Employee Record has been created those Employees can be Onboarded.

Employee Processing Widget – Onboarding Folder – To Do Tab

The Onboarding To-Do Tab enables you to view and manage any outstanding tasks related to Employees who require Onboarding.

Field Name	Description
+ Start Onboarding	This link will trigger the Onboarding Wizard, which will enable you to Onboard any New Employees for whom an Employee Record has been created, but they have not yet been Onboarded.
Search	The Search field allows you to search all the records in this Tab.
Employee	This column contains the Employee that the Onboarding Welcome Pack/Workflow has been assigned to.
Department	This column contains the Department that the Employee will be working in.
To Do Created	This column specifies the date the Onboarding ‘To Do’ was created for that Employee.
Action	This column provides you with a list of “Actions” that can be taken in relation to the Onboarding Welcome Pack/Workflow. The options are: Start Onboarding – starts the Onboarding Wizard.

Employee Processing Widget – Onboarding Folder – Active Onboarding Tab

The Onboarding Active Tab enables you to view and manage Employees with an active Onboarding Welcome Pack/Workflow assigned to them.

Field Name	Description
+ Create New	This link will trigger a Create New Employee From Scratch Wizard, which will enable you to create a New Employee and then Onboard them (by triggering the Onboarding Wizard). This enables Users that are subscribed to only the Onboarding solution to create the Employee records necessary to then onboard them). Note: If you are using the FREE On/Cross/Offboarding Solution only, creating a New Employee from the Employee Processing Widget on the On/Cross/Offboarding Dashboard is restricted to the following steps: Create New Employee Profile. Create New Job and Salary. Create User Profile. Refer to the New Employee Wizard for more information. To be able to access all the Steps in the New Employee Wizard, Users will need to Subscribe to other Solutions including Core-HR.
Search	The Search field allows you to search all the records in this Tab.
Employee	This column contains the Employee that the Onboarding Welcome Pack/Workflow has been assigned to.
Current Step	This column indicates the step of the Onboarding Welcome Pack/Workflow that the Employee is currently at.
Date Sent	This column lists the date that the Onboarding Welcome Pack/Workflow was sent.
Date Started	This column lists the date that the Onboarding Welcome Pack/Workflow was started by the Employee.
Authorisation	This columns specifies if authorisation is required for the Onboarding Welcome Pack/Workflow to be shared with the Employee, and if that authorisation has been granted.
Progress	This column displays the percentage of the Onboarding Welcome Pack/Workflow that has been completed by the Employee.
Actions	This column provides you with a list of “Actions” that can be taken in relation to the Onboarding Welcome Pack/Workflow. The options are: Complete – you can complete the Onboarding Welcome Pack/Workflow on the Employee’s behalf. Resend – you can resend the Onboarding Welcome Pack/Workflow to the Employee. Amend Contract – this option only appears if a Contract that is included in an Onboarding Welcome Pack is sent for Authorisation. It allows the User to amend the Contract and resend the Authorisation request. Amend Letter of Offer – this option only appears if a Letter of Offer that is included in an Onboarding Welcome Pack is sent for Authorisation. It allows the User to amend the Letter of Offer and resend the Authorisation request. NOTE: if a Contract and/or Letter of Offer are included in the Onboarding Welcome Pack (and either/both require Authorisation), the Welcome Pack will not be sent to the Employee unless/until the Letter of Offer and/or the Contract have both been Authorised. Refer to the Onboarding Wizard for more information about how this process works. Set as Non-Starter – if the Applicant is offered a Job, but doesn’t show up for work, then you can flag them as a Non-Starter and investigate why. View Result - opens a Lightbox that displays the Employees Onboarding Welcome Pack and all content completed so far. The Welcome Pack can be saved as a .PDF. Cancel – you can cancel the Onboarding Welcome Pack/Workflow sent to the Employee.

Employee Processing Widget – Onboarding Folder – Completed Tab

The Onboarding Completed Tab enables you to view and manage Employees who have completed the Onboarding Welcome Pack/Workflow assigned to them.

Note: When Users/New Employees have completed the Onboarding process/the Onboarding Welcome Pack, there is one more step before the creation of their new Employee Record is created. To "Activate" the New Employee record, go to the User Management Widget, Onboarding Completed tab. See below for instructions.

Field Name	Description
+ Create New	This link will trigger a "Create New Employee From Scratch" Wizard, which will enable you to create a New Employee and then Onboard them (by triggering the Onboarding Wizard). This enables Users that are subscribed to only the Onboarding solution to create the Employee records necessary to then onboard them).
Search	The Search field allows you to search all the records in this Tab.
Employee	This column contains the Employee that the Onboarding Welcome Pack/Workflow has been assigned to.
Date Sent	This column lists the date that the Onboarding Welcome Pack/Workflow was sent.
Date Started	This column lists the date that the Onboarding Welcome Pack/Workflow was started by the Employee.
Date Completed	This column lists the date that the Onboarding Welcome Pack/Workflow was completed by the Employee (if completed), otherwise it displays “Not Completed.”
Authorisation	This columns specifies if authorisation is required for the Onboarding Welcome Pack/Workflow to be shared with the Employee, and if that authorisation has been granted.
Progress	This column displays the percentage of the Onboarding Welcome Pack/Workflow that has been completed by the Employee.
Actions	This column provides you with a list of “Actions” that can be taken in relation to the Onboarding Welcome Pack/Workflow. The options are: View Result – you view the result/s of the Onboarding Welcome Pack/Workflow. Set as Non-Starter – if the Applicant is offered a Job, but doesn’t show up for work, then you can flag them as a Non-Starter and investigate why.

Employee Processing Widget – Onboarding Folder – Non-Starter Tab

The Onboarding Non-Starter Tab enables you to view and manage Employees who were offered a Job, sent an Onboarding Welcome Pack/Workflow, and either completed the Onboarding Welcome Pack/Workflow but didn't show up for work, or they didn't complete the Onboarding Welcome Pack/Workflow, nor did they show up for work. In either/both cases, these Employees are classified as Non-Starters.

Field Name	Description
+ Create New	This link will trigger a "Create New Employee From Scratch" Wizard, which will enable you to create a New Employee and then Onboard them (by triggering the Onboarding Wizard). This enables Users that are subscribed to only the Onboarding solution to create the Employee records necessary to then onboard them).
Search	The Search field allows you to search all the records in this Tab.
Employee	This column contains the Employee that the Onboarding Welcome Pack/Workflow has been assigned to.
Date Sent	This column lists the date that the Onboarding Welcome Pack/Workflow was sent.
Date Started	This column lists the date that the Onboarding Welcome Pack/Workflow was started by the Employee.
Date Completed	This column lists the date that the Onboarding Welcome Pack/Workflow was completed by the Employee (if completed), otherwise it displays “Not Completed.”
Authorisation	This columns specifies if authorisation is required for the Onboarding Welcome Pack/Workflow to be shared with the Employee, and if that authorisation has been granted.
Progress	This column displays the percentage of the Onboarding Welcome Pack/Workflow that has been completed by the Employee.
Action	This column provides you with a list of “Actions” that can be taken in relation to the Onboarding Welcome Pack/Workflow.

Employee Processing Widget – Onboarding Folder – Cancelled Tab

The Onboarding Cancelled Tab enables you to view and manage Employees for whom the Onboarding Welcome Pack/Workflow assigned to them has been Cancelled.

Field Name	Description
+ Create New	This link will trigger a "Create New Employee From Scratch" Wizard, which will enable you to create a New Employee and then Onboard them (by triggering the Onboarding Wizard). This enables Users that are subscribed to only the Onboarding solution to create the Employee records necessary to then onboard them).
Search	The Search field allows you to search all the records in this Tab.
Employee	This column contains the Employee that the Onboarding Welcome Pack/Workflow has been assigned to.
Current Step	This column indicates the step of the Onboarding Welcome Pack/Workflow that the Employee is currently at.
Status	This column specifies the status of the Onboarding Welcome Pack/Workflow.
Date Sent	This column lists the date that the Onboarding Welcome Pack/Workflow was sent.
Date Started	This column lists the date that the Onboarding Welcome Pack/Workflow was started by the Employee.
Authorisation	This columns specifies if authorisation is required for the Onboarding Welcome Pack/Workflow to be shared with the Employee, and if that authorisation has been granted.
Progress	This column displays the percentage of the Onboarding Welcome Pack/Workflow that has been completed by the Employee.
Action	This column provides you with a list of “Actions” that can be taken in relation to the Onboarding Welcome Pack/Workflow.The options are: Start Again – start/create a new Onboarding Welcome Pack/Workflow and send it to the Employee. Move to To Do – moves the Employee to the 'To Do' tab without have been sent an Onboarding Welcome Pack/Workflow with the intention of sending the Onboarding Welcome Pack at a later date (as opposed to moving the Employee to 'No Onboarding' - in which case there is no intention to send an Onboarding Welcome Pack at a later date).

Employee Processing Widget – Onboarding Folder – No Onboarding Tab

The 'No Onboarding' Subtab enables Users to view and manage New Employees to whom an Onboarding Welcome Pack/Workflow has not yet been sent/assigned.

Employee records that were created in the System via a data upload and/or imported via Payroll Integration haven't been Onboarded (at least not via Subscribe-HR/the System). Customers with Employee records created via data upload/Payroll Integration import are advised to create a specific Onboarding Welcome Pack/Workflow to send to these types of Employees. This Welcome Pack/Workflow should include a 'Company Policies' Step for compliance purposes, so that there is an auditable reference of which Company Policy/ies have been sent to which Jobs, Departments, Locations and/or Employees. Alternatively, Company Policies can be sent to Employees who have not been Onboarded in two ways:

'New' or 'Current/Existing' Company Policy/ies can be sent to (an) Employee/s via the Company Policies Wizard.
Company Policy/ies that have been assigned to the Employee's Job (the standard/default), Department and/or Location can be sent via the 'No Policies' sub tab of the 'Company Policies Widget' on either the Peopel & Culture Dashboard, or the Manager Dashboard.

Field Name	Description
+ Start Onboarding	This link will trigger the Onboarding Wizard, which will enable you to Onboard any New Employees for whom an Employee Record has been created, but they have not yet been Onboarded.
+ Move to To Do	To use this link to move any of the Employees in the "No Onboarding" Tab to the "To Do" Tab, first tick the checkbox for that Employee, then click on "Move to To Do."
+ Remove From list	To use this link to remove any of the Employees from the "No Onboarding" Tab, first tick the checkbox for that Employee, then click on "Move to To Do."
Job	Persons Current Job
Salary	Persons Current Salary
Search	The Search field allows you to search all the records in this Tab.
Employee	This column contains the Employee that the Onboarding Welcome Pack/Workflow has been assigned to.
Department	This column contains the Department that the Employee will be working in.
Start Date	This column specifies the Employee’s Start Date.
Actions	This column provides you with a list of “Actions” that can be taken in relation to the Onboarding Welcome Pack/Workflow. The options are: Start Onboarding – if you change your mind, you choose to Onboard the Employee from here by triggering the Onboarding process, which will open the Onboarding Wizard. Move to To Do – if there is something else you need to do to Onboard this Employee, you can move them to the To Do Tab. Remove From List – if there is nothing else you need to do in relation to this Employee, you can remove them from the list.

Employee Processing Widget – Onboarding Folder – All Tab

The All Tab enables you to view and manage all Onboarding tasks and Employees to whom Onboarding Welcome Pack/Workflows have been assigned.

Field Name	Description
+ Start Onboarding	This link will trigger the Onboarding Wizard, which will enable you to Onboard any New Employees for whom an Employee Record has been created, but they have not yet been Onboarded.
+ Send New/Deploy New	This link will trigger the Onboarding Wizard, which will enable you to Onboard any New Employees for whom an Employee Record has been created, but they have not yet been Onboarded.
Search	The Search field allows you to search all the records in this Tab.
ID	This column contains the ID assigned to that Onboarding Welcome Pack/Workflow.
Created	This column specifies the date and time that the Onboarding Welcome Pack/Workflow was created.
Schedule	This column indicates when the Onboarding Welcome Pack/Workflow was/is scheduled to be sent.
Sent	This column indicates when the Onboarding Welcome Pack/Workflow was actually to be sent.
Name	This column contains the name of the Employee that Onboarding Welcome Pack/Workflow was sent to.
Workflow Name	This column contains the name of the Onboarding Welcome Pack/Workflow was sent to the Employee named in the previous column.
Employee	This column indicates the number of Employees that the Onboarding Welcome Pack/Workflow has been assigned to.
Status	This column specifies the status of the Onboarding Pack/Workflow.
Action	This column provides you with a list of “Actions” that can be taken in relation to the Onboarding Welcome Pack/Workflow. The options are: Cancel Workflow – enables you to cancel sending the Onboarding Workflow, or to stop the Onboarding Welcome Pack/Workflow (already sent to an Employee) at its current step. If cancelled, the word 'Cancelled' appears under the 'Deployed' date column.

Employee Processing Widget – Crossboarding Folder

Within the Crossboarding Folder, there are a series of “Tabs” where you can manage the Crossboarding of Employees. Those Tabs are:

Active - Crossboarding that has been sent and in process. Information included in the Columns include: Job, Salary, Type. Type refers to the Type of Crossboarding. E.g. Was it based on Salary, Job, Job/Salary. Or was it General. General means that there was No Contract and or Offer included in the Crossboarding Pack. The Crossboarding may have been sent to Existing Employees - based on a Payroll Integration that was set-up in the initial implementation and the Employees have had no Introduction to the system. In this case you would not use Onboarding, you would use a General Crossboarding Pack, that doesnt contain Offer and or Contract. It contains items like: Company Policies, Job Descriptions, Videos, Surveys etc.
Completed - Crossboarding that has been sent and has been Completed. Information included in the Columns include: Job, Salary, Type.
Cancelled - Crossboarding that was sent but has been Completed. Information included in the Columns include: Job, Salary, Type.
To Do - If the user has Created New Records for Salary, Job, Salary/Job, but they have opted to do the Crossboarding later, the Crossboarding instance will be placed in "To Do"
No Crossboarding - If an Employee was created through the left hand side Folders e.g. Create New Employee and then Salary and Job and it's their second record for Job. But they have had no Crossboarding, they will appear in No Crossboarding. From here, you will be able to See their Job and Salary in the Columns view against their record. If you want to create a New Job, Salary, Job/Salary, you can select the Action, "Start Crossboarding". Or if you want to use the Current Record/s: Job, Salary, Job/Salary, use the Action, Move to "To Do".
All. Information included in the Columns include: Job, Salary, Type.

Notes:

If a Change Request has been approved, and this Change Request is for Job or Salary, after approval of the Change Request, you will see these Records for Job and Salary in the Merge Fields Dropdown in the Crossboarding Wizard, where they can be selected. Newest records are at the bottom of the Dropdown list.
If a Crossboarding Workflow/notification is sent as part of the Crossboarding process, it is sent to the Employee's 'Work' and 'Personal' email addresses. In the Change Request Widget, Authorised Change Request for Salary, Job, Salary and Job can be sent either individually or together (Salary and Job). If you want to send them individually you can Select the "Action" then Start Crossboarding for individual Authorisations (e.g. Salary). Or you can select the Check Box's on the far left. Once this is done you will see Text appear top right of the widget called "Start Crossboarding". If you Click this you can start Crossboarding for Both Salary and Job change information. You need to have a Crossboarding Pack set-up which has the ability to merge Job and Salary Information. You should also set-up a Crossboarding Pack for Salary Only and Job only.

Employee Processing Widget – Crossboarding Folder – To Do Tab

The Crossboarding Active Tab enables you to view and manage Employees with an active Crossboarding Pack/Workflow assigned to them. You can Crossboard people when they have changed Jobs, and or Salary.

Field Name	Description
+ Start Crossboarding	This link will trigger the Crossboarding Wizard, which will enable you to Crossboard the selected Employee. This version of the Crossboarding Wizard only includes the step that allows the User to assign a Crossboarding Workflow and send it to the Employee.
Search	The Search field allows you to search all the records in this Tab.
Employee	This column contains the Employee that the Crossboarding Pack/Workflow has been assigned to.
Department	This column indicates the Department that the Employee currently works in.
Job	Current Job
Salary	Current Salary
To Do Created	This column lists the date that Crossboarding To Do was created for that Employee.
Action	This column provides you with a list of “Actions” that can be taken in relation to the Crossboarding Pack/Workflow. The option is: Start Crossboarding - this version of the Crossboarding Wizard only includes the step that allows the User to assign a Crossboarding Workflow and send it to the Employee.

Employee Processing Widget – Crossboarding Folder – Active Crossboarding Tab

The Crossboarding Active Tab enables you to view and manage Employees with an active Crossboarding Pack/Workflow assigned to them.

Field Name	Description
+ Create New	This link will trigger the Crossboarding Wizard, which will enable you to Crossboard the selected Employee.
Search	The Search field allows you to search all the records in this Tab.
Employee	This column contains the Employee that the Crossboarding Pack/Workflow has been assigned to.
Current Step	This column indicates the step of the Crossboarding Pack/Workflow that the Employee is currently at.
Date Sent	This column lists the date that the Crossboarding Pack/Workflow was sent.
Date Started	This column lists the date that the Crossboarding Pack/Workflow was started by the Employee.
Job	Current Job
Salary	Current Salary
Type	Type of Crossboarding Done. E.g. Salary, Job, Job Salary, General
Authorisation	This columns specifies if authorisation is required for the Crossboarding Pack/Workflow to be shared with the Employee, and if that authorisation has been granted.
Progress	This column displays the percentage of the Crossboarding Pack/Workflow that has been completed by the Employee.
Action	This column provides you with a list of “Actions” that can be taken in relation to the Crossboarding Pack/Workflow. The options are: Complete - allows the User to Complete the Crossboarding on the Employees behalf. Resend - allows the User to Resend the Crossboarding Workflow to the Employee. View Result - allows the User to View the Crossboarding Workflow. Cancel - allows the User to Cancel the Crossboarding.

Employee Processing Widget – Crossboarding Folder – Completed Tab

The Crossboarding Completed Tab enables you to view and manage Employees who have completed the Crossboarding Pack/Workflow assigned to them.

Field Name	Description
+ Create New	This link will trigger the Crossboarding Wizard, which will enable you to Crossboard the selected Employee.
Search	The Search field allows you to search all the records in this Tab.
Employee	This column contains the Employee that the Crossboarding Pack/Workflow has been assigned to.
Status	This column specifies the status of the Crossboarding Pack/Workflow.
Date Sent	This column lists the date that the Crossboarding Pack/Workflow was sent.
Date Started	This column lists the date that the Crossboarding Pack/Workflow was started by the Employee.
Date Completed	This column lists the date that the Crossboarding Pack/Workflow was completed by the Employee (if completed), otherwise it displays “Not Completed.”
Job	Current Job
Salary	Current Salary
Type	Type of Crossboarding Done. E.g. Salary, Job, Job Salary, General
Authorisation	This columns specifies if authorisation is required for the Crossboarding Pack/Workflow to be shared with the Employee, and if that authorisation has been granted.
Progress	This column displays the percentage of the Crossboarding Pack/Workflow that has been completed by the Employee.
Action	This column provides you with a list of “Actions” that can be taken in relation to the Crossboarding Pack/Workflow.

Employee Processing Widget – Crossboarding Folder – Cancelled Tab

The Crossboarding Cancelled Tab enables you to view and manage Employees for whom a Crossboarding Pack/Workflow assigned to them has been Cancelled.

ID	This column contains the ID assigned to the Employee.
+ Create New	This link will trigger the Crossboarding Wizard, which will enable you to Crossboard the selected Employee.
Search	The Search field allows you to search all the records in this Tab.
Employee	This column contains the Employee that the Crossboarding Pack/Workflow has been assigned to.
Current Step	This column indicates the step of the Crossboarding Pack/Workflow that the Employee is currently at.
Status	This column specifies the status of the Crossboarding Pack/Workflow.
Date Sent	This column lists the date that the Crossboarding Pack/Workflow was sent.
Date Started	This column lists the date that the Crossboarding Pack/Workflow was started by the Employee.
Job	Current Job
Salary	Current Salary
Type	Type of Crossboarding Done. E.g. Salary, Job, Job Salary, General
Authorisation	This columns specifies if authorisation is required for the Crossboarding Pack/Workflow to be shared with the Employee, and if that authorisation has been granted.
Progress	This column displays the percentage of the Crossboarding Pack/Workflow that has been completed by the Employee.
Action	This column provides you with a list of “Actions” that can be taken in relation to the Crossboarding Pack/Workflow.

Employee Processing Widget – Crossboarding Folder – No Crossboarding Tab

The No Crossboarding Tab enables you to view and manage Employees to whom a Crossboarding Pack/Workflow has not yet been assigned. They usually appear in here if there has been a Payroll Import. Including Job and Salary as part of that import. If you want to create a New Job, Salary, Job Salary for people, Select Action "Start Crossboarding". This will allow you to create a New Record/s (Salary, Job, Salary/Job) before you send the relevant Crossboarding Pack. If you dont want to send Crossboarding Packs which have Offer and Contract, select the Action Move to To Do. From here you can use the Current Job, Salary so you cant send Letter of Offer, Contract included in the relevant Pack. Or you can send a General Crossboarding pack do to the fact that you are just sending intro information to Employees who dont need Crossboarding as such, you just want to communicate with them, and send Videos, Surveys, Company Policies etc. Please note that if the Employee has already got a Job and Salary Record, they will be a Crossboarding enabled Employee. Onboarding is used for sending New Employee information to New Employees. This can be done through Recruitment or by Creating the New Employee Record from the Onboarding Tab - Create New. NOTE: Please make sure that your Crossboarding Packs are set-up in a way, that if you are creating Records/Update for, example: Salary change only the Crossboarding Pack only contains a Offer/Contract template/s that has merge fiends in it that can show the Salary Change. If you are creating new records for Salary and Job Change then the Offer/Contract Templates in the Crossboarding Pack need to reflect this.

NOTE: Employees who have had their Employee record updated (that is, their New Employee Profile (including Job, Salary etc) has been created/assigned via the "Holding Table" but who are not Crossboarded "Now" via the Crossboarding Wizard, will be saved under the "No Crossboarding" tab. To complete the Crossboarding process (and send these Employees a Crossboarding Pack), follow these steps:

Go to the No Crossboarding tab of the Crossboarding folder.

Click the "Action" dropdown next to the Employee you want to Crossboard.

Select "Move to To Do" (do not select "Start Crossboarding" if you have already/previously completed part of the process by creating a New Employee Record) - otherwise, you will create two new entries on their Employee record - both for the same New Job, New Salary).

Go to the "To Do" tab.

Click the "Action" dropdown next to the Employee you want to Crossboard.

Select "Start Crossboarding."

Complete the Crossboarding Wizard.

Field Name	Description
+ Start Crossboarding	To use this link to Crossboard any of the Employees in the "No Crossboarding" Tab, first tick the checkbox for that Employee, then click on "Start Crossboarding." This link will trigger the Crossboarding Wizard, which will enable you to Crossboard existing Employees. This version of the Crossboarding Wizard only includes the step that allows the User to assign a Crossboarding Workflow and send it to the Employee.
+ Move to To Do	To use this link to move any of the Employees in the "No Onboarding" Tab to the "To Do" Tab, first tick the checkbox for that Employee, then click on "Move to To Do."
+ Remove From list	To use this link to remove any of the Employees from the "No Onboarding" Tab, first tick the checkbox for that Employee, then click on "Move to To Do."
Search	The Search field allows you to search all the records in this Tab.
Employee	This column contains the Employee that the Crossboarding Pack/Workflow has been assigned to.
Department	This column contains the Department that the Employee will be working in.
Start Date	This column specifies the Employee’s Start Date.
Job	Current Job
Salary	Current Salary
Action	This column provides you with a list of “Actions” that can be taken in relation to the Crossboarding Pack/Workflow. The options are: Start Crossboarding – if you change your mind, you choose to Crossboard the Employee from here by triggering the Crossboarding process, which will open the Crossboarding Wizard. This version of the Crossboarding Wizard only includes the step that allows the User to assign a Crossboarding Workflow and send it to the Employee. Move to To Do – if there is something else you need to do to Crossboard this Employee, you can move them to the To Do Tab. Remove From List – if there is nothing else you need to do in relation to this Employee, you can remove them from the list.

Employee Processing Widget – Crossboarding Folder – All Tab

The All Tab enables you to view and manage all Crossboarding tasks and Employees to whom Crossboarding Pack/Workflows have been assigned.

Field Name	Description
+ Send New/Deploy New	This link will trigger the Crossboarding Wizard, which will enable you to Crossboard Existing Employees into their new Job.
Search	The Search field allows you to search all the records in this Tab.
ID	This column contains the ID assigned to that Crossboarding Pack/Workflow.
Created	This column specifies the date and time that the Crossboarding Pack/Workflow was created.
Sent	This column indicates when the Crossboarding Pack/Workflow was actually to be sent.
Name	This column contains the name of the Employee that Crossboarding Pack/Workflow was sent to.
Workflow Name	This column contains the name of the Crossboarding Pack/Workflow was sent to the Employee named in the previous column.
Employees	This column indicates the number of Employees that the Crossboarding Pack/Workflow has been assigned to.
Status	This column specifies the status of the Crossboarding Pack/Workflow.
Job	Current Job
Salary	Current Salary
Type	Type of Crossboarding Done. E.g. Salary, Job, Job Salary, General
Action	This column provides you with a list of “Actions” that can be taken in relation to the Crossboarding Pack/Workflow.

Employee Processing Widget – Offboarding Folder

Within the Offboarding Folder, there are a series of “Tabs” where you can manage the Offboarding of Employees. Those Tabs are:

Active.
Completed (w). (Meaning they have offboarded with a Workflow).
Cancelled.
To Do.
Active Employees.
Completed. (Meaning they have offboarded without a Workflow).
All.

The optimal process for Offboarding Employees is:

Return Company Property.
Specify the departing Employee as a 'Leaver' by entering their "Last Day or Work".
Offboard the Employee Via the Offboarding Wizard.

However, it is also possible to change nominate / specify an Employee as a leaver and start the Offboarding process without first having return Company Property.

For an explanation of the Offboarding process, go to the Offboarding Wizard.

NOTE:: User Profiles/Accounts are active for as long as the User remains an Employee or has active User Group/s permissions assigned. When an Employee leaves your organisation and you 'Offboard' them, their User Profile/Account is deactivated when the following two parameters are met:

The Employee is marked as a 'Leaver' in the System by entering their "Last Day or Work". The Employees Leaver Flag will be ticked automatically following the passing of their "Last Day of Work. They will then not be able to log back into the system.

Employee Processing Widget – Offboarding Folder – To Do Tab

The Offboarding To-Do Tab enables you to view and manage any outstanding tasks related to Employees who require Offboarding.

Field Name	Description
+ Start Offboarding	To use this link to Offboard any of the Employees in the "To Do" Tab, first tick the checkbox for that Employee, then click on "Start Offboarding." This link will trigger the Offboarding Wizard, which will enable you to Offboard a Leaver.
+ Create New	This link will trigger the Offboarding Wizard, which will enable you to Offboard multiple or a single Leavers.
Search	The Search field allows you to search all the records in this Tab.
Employee	This column contains the Employee that the Offboarding Pack/Workflow has been assigned to.
Department	This column contains the Department that the Employee will be working in.
To Do Created	This column specifies the date the Offboarding ‘To Do’ was created for that Employee.
Property	This column enables you to start the “Return Property” Wizard, which enables you to ensure that the Employee returns all Company Property prior to departure.
Actions	This column provides you with a list of “Actions” that can be taken in relation to the Offboarding Pack/Workflow. The options are: Complete Leaver Details – after an Employee has submitted their Resignation via the Resignation wizard their Resignation record will appear under the 'To Do' Tab. The first step for People & Culture Users thereafter is to complete the 'Leaver' details and specify if the Employee resignation is voluntary or involuntary. The User can then 'Start Offboarding' (which will be automatically triggered upon completion of this Step. Start Offboarding - start the Offboarding process by launching the Offboarding Wizard. Employees can only be Offboarded after they have been set as 'a 'Leaver' by entering the Employees "Last Day or Work". The Employee will not be able to log into the system following this date, as the "Leaver" Flag will be automatically ticked. Users can Offboard Employees with or without an Offboarding Workflow/Departure Pack. To see these options (With or Without) Click Offboarding Now and then select the Dropdown for Workflows to send, and then select "Workflow Now Required". If you select Workflow Now Required, the person will be moved to the "Completed Tab". If you select a Workflow, they will be the Pack and then when they have completed the Pack, they will be moved to "Compeleted (w)" which means Completed with Workflow Pack. Review Resignation Documents – you can view any resignation documents that have been attached when an Employee / Manager / People & Culture User has resigned, if they have attached a Resignation Letter or other Documents. If nothing has been attached, P&C Users can also attach these from here at any time.

Employee Processing Widget – Offboarding Folder – Active Offboarding Tab

The Offboarding Active Tab enables you to view and manage Employees with an active Offboarding Pack/Workflow assigned to them.

Field Name	Description
+ Create New	This link will trigger the Offboarding Wizard, which will enable you to Offboard multiple or a single Employee.
Search	The Search field allows you to search all the records in this Tab.
Employee	This column contains the Employee that the Offboarding Pack/Workflow has been assigned to.
Current Step	This column indicates the step of the Offboarding Pack/Workflow that the Employee is currently at.
Date Sent	This column lists the date that the Offboarding Pack/Workflow was sent.
Date Started	This column lists the date that the Offboarding Pack/Workflow was started by the Employee.
Authorisation	This columns specifies if authorisation is required for the Offboarding Pack/Workflow to be shared with the Employee, and if that authorisation has been granted.
Progress	This column displays the percentage of the Offboarding Pack/Workflow that has been completed by the Employee.
Actions	This column provides you with a list of “Actions” that can be taken in relation to the Offboarding Pack/Workflow. The options are: Complete – allows the User to complete the Offboarding Pack/Workflow on the Employee’s behalf. Resend – allows the User to resend the Offboarding Pack/Workflow to the Employee. View Result – allows the User to view the results of any questionnaires/surveys sent as part of the Offboarding Pack sent to the departing Employee. Cancel – allows the User to cancel the Offboarding Pack/Workflow send to the Employee. Review Resignation Documents – you can view any resignation documents that have been attached when an Employee / Manager / People & Culture User has resigned, if they have attached a Resignation Letter or other Documents. If nothing has been attached, P&C Users can also attach these from here at any time.

Employee Processing Widget – Offboarding Folder – Completed (W) Tab

The Offboarding Completed Tab enables you to view and manage Employees who have or are in the process of completing the Offboarding Pack/Workflow assigned to them.

Field Name	Description
+ Create New	This link will trigger the Offboarding Wizard, which will enable you to Offboard multiple or a single Employee.
Search	The Search field allows you to search all the records in this Tab.
Employee	This column contains the Employee that the Offboarding Pack/Workflow has been assigned to.
Date Sent	This column lists the date that the Offboarding Pack/Workflow was sent.
Date Started	This column lists the date that the Offboarding Pack/Workflow was started by the Employee.
Date Completed	This column lists the date that the Offboarding Pack/Workflow was completed by the Employee (if completed), otherwise it displays “Not Completed.”
Required Headcount	This columns specifies the total Headcount Requirement for that Job Type approved within the organisation Vs the number of actual Employees holding that Job Type within the organisation (after the Employee you're Offboarding was set to 'Leaver' and then Offboarded).
Separation Certificate	This columns displays a 'View'able link to the Employee's Separation Certificate (if available - otherwise N/A will be displayed). The Separation Certificate can be downloaded as a .PDF, send to the departing Employee via email, and also resent to the Employee if requested. The Separation Certificate history can also be viewed, including: Date created. Date first sent to departing Employee. Any subsequent dates when it was resent to the ex-Employee. Who sent the Separation Certificate. Note: Merge field data like the employee address can be updated the Separation Certificate needs to be resent (and, for example, the Ex-Employee's email or home address has changed). This can be done on either the 'Merge Fields' or 'Review' steps in the Wizard.
Progress	This column displays the percentage of the Offboarding Pack/Workflow that has been completed by the Employee.
Actions	This column provides you with a list of “Actions” that can be taken in relation to the Offboarding Pack/Workflow. The options are: View Result – you view the result/s of the Offboarding Workflow. Update Leaver Reasons – you can enter or update "Leaver Reasons" Send Separation Certificate – allows Users to send a Separation Certificate to the departing Employee. The Separation Certificate can be sent multiple times (upon request from the departing Employee). Each subsequent send will be recorded on the Separation Certificate, including the date and who is was sent by. New Requisition - allows Users to trigger the Vacancy Requisition Wizard and create a New Vacancy Requisition (to replace the Employee which has just left/been Offboarded). New Vacancy - allows Users to trigger the New Vacancy Wizard and create a New Vacancy (to replace the Employee which has just left/been Offboarded). Review Resignation Documents – you can view any resignation documents that have been attached when an Employee / Manager / People & Culture User has resigned, if they have attached a Resignation Letter or other Documents. If nothing has been attached, P&C Users can also attach these from here at any time.

Employee Processing Widget – Offboarding Folder – Cancelled Tab

The Offboarding Cancelled Tab enables you to view and manage Employees for whom an Offboarding Pack/Workflow assigned to them has been Cancelled.

Field Name	Description
+ Create New	This link will trigger the Offboarding Wizard, which will enable you to Offboard the selected Employee.
Search	The Search field allows you to search all the records in this Tab.
Employee	This column contains the Employee that the Offboarding Pack/Workflow has been assigned to.
Current Step	This column indicates the step of the Offboarding Pack/Workflow that the Employee is currently at.
Date Sent	This column lists the date that the Offboarding Pack/Workflow was sent.
Date Started	This column lists the date that the Offboarding Pack/Workflow was started by the Employee.
Authorisation	This columns specifies if authorisation is required for the Offboarding Pack/Workflow to be shared with the Employee, and if that authorisation has been granted.
Progress	This column displays the percentage of the Offboarding Pack/Workflow that has been completed by the Employee.
Actions	This column provides you with a list of “Actions” that can be taken in relation to the Offboarding Pack/Workflow. The options are: Review Resignation Documents – you can view any resignation documents that have been attached when an Employee / Manager / People & Culture User has resigned, if they have attached a Resignation Letter or other Documents. If nothing has been attached, P&C Users can also attach these from here at any time.

Employee Processing Widget – Offboarding Folder – Active Employees Tab

The Crossboarding Active Employees Tab enables you to view and manage all currently Active Employees in the System for the purpose of marking them as a "Leaver" and then managing the return of Company Property and assigning them an Offboarding Workflow.

Field Name	Description
+ Create Leavers	To use this link to Offboard any of the Employees in the "Active Employees" Tab, first tick the checkbox for that Employee, then click on "Create Leavers." This link will trigger the Offboarding Wizard, which will first enable you to mark the Employee/User as a "Leaver" and then Offboard that Employee by completing the Offboarding Wizard.
Search	The Search field allows you to search all the records in this Tab.
Employee	This column contains the Employee that the Onboarding Pack/Workflow has been assigned to.
Department	This column contains the Department that the Employee will be working in.
Start Date	This column specifies the Employee’s Start Date.
Property	This column enables you to start the “Return Property” Wizard, which enables you to ensure that the Employee returns all Company Property prior to departure.
Action	This column provides you with a list of “Actions” that can be taken in relation to the Offboarding Pack/Workflow, which involves setting the Employee’s status to “Leaver.” Set Employee as Leaver – allows Users to set departing a departing Employee as a 'Leaver,' which must be done prior to Offboarding. To set as Leaver, Enter the "Last Day of Work". The system will automatically tick the "Leaver" flag of the Employee, the day after their "Last Day of Work".

Employee Processing Widget – Offboarding Folder – Completed Tab

The Offboarding Completed Tab enables you to view and manage Employees who have completed Offboarding and did not have an Offboarding Pack/Workflow assigned to them.

Field Name	Description
Search	The Search field allows you to search all the records in this Tab.
Employee	This column contains the Employee that the Onboarding Pack/Workflow has been assigned to.
Department	This column contains the Department that the Employee will be working in.
Start Date	This column specifies the Employee’s Start Date.
Property	This column enables you to start the “Return Property” Wizard, which enables you to ensure that the Employee returns all Company Property prior to departure.
Required Headcount	This columns specifies the total Headcount Requirement for that Job Type approved within the organisation Vs the number of actual Employees holding that Job Type within the organisation (after the Employee you're Offboarding was set to 'Leaver' and then Offboarded).
Separation Certificate	This columns displays a 'View'able link to the Employee's Separation Certificate (if available - otherwise N/A will be displayed). The Separation Certificate can be downloaded as a .PDF, send to the departing Employee via email, and also resent to the Employee if requested. The Separation Certificate history can also be viewed, including: Date created. Date first sent to departing Employee. Any subsequent dates when it was resent to the ex-Employee. Who sent the Separation Certificate. Note: Merge field data like the employee address can be updated the Separation Certificate needs to be resent (and, for example, the Ex-Employee's email or home address has changed). This can be done on either the 'Merge Fields' or 'Review' steps in the Wizard.
Actions	This column provides you with a list of “Actions” that can be taken in relation to the Offboarding Pack/Workflow. The options are: Send Separation Certificate – allows Users to send a Separation Certificate to the departing Employee. The Separation Certificate can be sent multiple times (upon request from the departing Employee). Each subsequent send will be recorded on the Separation Certificate, including the date and who is was sent by. Update Leaver Reasons – allows you to update the employees reason for Leaving. New Requisition - allows Users to trigger the Vacancy Requisition Wizard and create a New Vacancy Requisition (to replace the Employee which has just left/been Offboarded). New Vacancy - allows Users to trigger the New Vacancy Wizard and create a New Vacancy (to replace the Employee which has just left/been Offboarded). Review Resignation Documents – you can view any resignation documents that have been attached when an Employee / Manager / People & Culture User has resigned, if they have attached a Resignation Letter or other Documents. If nothing has been attached, P&C Users can also attach these from here at any time.

Employee Processing Widget – Offboarding Folder – All Tab

The All Tab enables you to view and manage all Offboarding tasks related to the Offboarding of Employees.

Field Name	Description
+ Start Offboarding	To use this link to Offboard any of the Employees in the "To Do" Tab, first tick the checkbox for that Employee, then click on "Start Offboarding." This link will trigger the Offboarding Wizard, which will enable you to Offboard a Leaver.
Search	The Search field allows you to search all the records in this Tab.
ID	This column contains the ID assigned to that Offboarding Pack/Workflow.
Created	This column specifies the date and time that the Offboarding Pack/Workflow was created.
Sent	This column indicates when the Offboarding Pack/Workflow was actually to be sent.
Name	This column contains the name of the Employee that Offboarding Pack/Workflow was sent to.
Workflow Name	This column contains the name of the Offboarding Pack/Workflow was sent to the Employee named in the previous column.
Employees	This column indicates the number of Employees that the Offboarding Pack/Workflow has been assigned to.
Status	This column specifies the status of the Offboarding Pack/Workflow.
Action	This column provides you with a list of “Actions” that can be taken in relation to the Offboarding Pack/Workflow. The options are: Cancel Offboarding Pack – enables you to cancel sending the Offboarding Workflow/pack, or to stop the Offboarding Pack/Workflow at its current step.

On/Cross/Offboarding - User Management Widget

This Widget allows Users to quickly configure User access to new and existing Employees, as well as providing System access to Users that are not Employees. Users can also quickly review Employees who have/do not have access and Users with access but no employee profile linked.

Users can be classified in the following ways:

Users that are Employees.
Users that are not Employees but work for or are associated with the organisation (E.G. Board Members and Directors).
Users that are external parties (for example Recruitment Agencies/Consultants etc).

These widgets can be moved around in the Dashboard. They can also be removed from the Dashboard. This can be done in Maintenance --> Groups --> Permissions --> Select a Group and Go to the Widget/s.

User Management - User Group Assigned Tab

Selecting this Tab will display all Employees who have been assigned a "User Group" (which relates to the type/s of System Permissions the User is assigned). Further Actions can be made as detailed in the table below.

Field Name	Description
+Create User	The "Create User" Wizard allows System Administrators and HR/People & Culture Managers to create new Users. The Create User Wizard contains the following fields: First Name - add the First name of the User. Last Name - add the Last name of the User. Email - add the email address of the User. User Group - specify/select the User Group/s that User should be part of. User Group/s have different permissions and those permissions will be applied to that User based on the User Groups assigned at this step. Timezone - specify which timezone the User is in. Currency - specify the currency for that User.
Search	The Search field allows you to search all the records in this Tab.
Employee Name	The name of the employee. The number in brackets represents employees ID number within the system.
User Group	Assigned group permissions will display under here. Number in brackets represent the Group ID number.
Action	This column provides you with a list of “Actions” that can be taken in related to Employees that have a User Group/s assigned. The options are: De-Activate User - allows the User to de-activate an employee's user account. Update User Group - allows the User to update an employee's user group permission. Change User Name / Email Address - allows the User to update a User's username i.e. the email address the employee enters to log into the system. Send Reset Password - allows the User to send a password reset link to the employee's email address. Update Timezone -allows the User to update the timezone the employee is based in. Update Currency - allows the User to update the currency the employee is based in.

User Management - No User Group Tab

Selecting this Tab will display all Employees who have not yet been assigned a User Group, which means they won't be able to take any actions in the System (because all functionality in the System is tied to User Group permissions.

Field Name	Description
Search	The Search field allows you to search all the records in this Tab.
Employee Name	The name of the Employee. The number in brackets represents employees ID number within the system.
Action	This column provides you with a list of “Actions” that can be taken in relation to Employees/Users without a User Group assigned. The options are: Assign User Group and Profile - allows the Users to assign a User Group Profile to the Employee/User.

User Management - User Group Only Tab

Selecting this Tab will display all Users in the system who do not have an Employee profile linked. For example, an HR Consultant or Recruiter could be assigned a relevant User Group that gives them access/permission to access some part of the System, but does not give them Employee status/access to Employee Self-Service.

Field Name	Description
Search	The Search field allows you to search all the records in this Tab.
User Name	The name of the user. The number in brackets represents user's ID number within the system.
User Group	Assigned group permissions will display under here. Number in brackets represent the Group ID number.
Email	The User's email address will display under this column. This is the email address they enter in to log into the system.
Action	This column provides you with a list of “Actions” that can be taken in related to Employees/Users a User Group assigned only (for example, a User that doesn't have an active Employee record). The options are: De-Activate User - select this action to de-activate a user account. Update User Group - allows the User to update the user's assigned group permissions. Change Email Address - allows the User to update the user's username/email address used to log into the system. Send Reset Password - allows the User to send the user a password reset link. Create Employee Record - allows the User to create an employee record in the system and link to the selected user.

User Management - Inactive User Tab

Selecting this Tab will display all Users who have been deactivated from your System, or New Employees that have not been Onboarded, but for whom an 'Inactive' User Account with ESS User Group assigned was created when their Employee record was created in the System (this is standard).

Field Name	Description
Search	The Search field allows you to search all the records in this Tab.
Name	The name of the user. The number in brackets represents user's ID number within the system.
User Group	Assigned group permissions will display under here. Number in brackets represent the Group ID number.
De-Activated Date	The date the user account was de-activated.
De-Activated User	The User that de-activated the account will display here.
Activation Email Sent	Displays 'Yes' or 'No' to indicate if the User Account activation email has been sent to this Employee/User or not.
Actions:	You can use this dropdown to Re/activate a User Account. The options are: Reactivate User and Update user Group - reactivate a User Account that has previously been 'Deactivated' and update the User Group if required. Activate User and Update user Group - activate User Accounts for Employees who aren't Onboarded.

User Management – Onboarding Completed Tab

Selecting this Tab will display all Users who have completed Onboarding within your system.

Field Name	Description
Search	The Search field allows you to search all the records in this Tab.
User Name	The name of the user who has completed Onboarding. The number in brackets represents user's ID number within the system.
User Group	Assigned group permissions will display under here. Number in brackets represent the Group ID number.
Email	The email address associated with the User’s Onboarding process.
Action	Use this dropdown to "Activate User & Update User Group" for Employees once they have completed their Onboarding Welcome Packs. Once this step is completed, the Employee's User Account will be created and they will be sent an email with System login details. This step requires confirmation of: New User Group/s - User Groups have specific permissions assigned to them that control what information those Users/Employees can access. 'Employee Self-Service' is the standard/default User Group that Employees need to be assigned in order to access their own Employee record (and associated data) within Subscribe-HR. System Administrators can assign other User Groups as needed. Work Email: - A unique Employee Record & User Account is created based on the User's 'Work' email address once this step is completed. For compliance purposes and to ensure data integrity when integrating with third-party applications (Payroll, e-Learning), the User/Employee's work email address must be added here. The new User's Account will not be created / activated without this step - so System Administrators must complete this step to ensure that the Account Activation email is triggered/sent. Notes: There are three types of email addresses used in Subscribe-HR: Personal/Home - which is used for communicating with Applicants up to the point when their Employee/User Account is activated. Work - which is used when converting an Applicant to an Employee (after they have completed their Onboarding Welcome Pack). This email field requires/uses a 'Work' email address. When creating an Employee record - the 'work' email is mandatory because it is also used when activating the Employee's User account (the 'Work' email also becomes the 'User' email - they are one and the same). A personal email address must not (for security/compliance reasons) be used in the 'Work' email field when creating an Employee record and then activating that Employee's User account. User - which is used when creating/activating an Employee's User Account, or when creating a User account for an individual without an Employee record. This email field also requires/uses a 'Work' email address. For Employees that have already been created in the System, their Work email address is used to activate their 'User' account (which gives them access to the System/enables them to log in). When creating a User Account for a User without an Employee record (for example, an individual outside the organisation (like a Recruiter)), the 'Work' email address field is also mandatory. However, for 'User only' Accounts (Users with no Employee record), the user may enter any email address in this field (even if it is a personal email address). However, it is advisable not to provide/assign System access to anyone using a personal email address unless absolutely necessary. Where possible (e.g. for a Recruiter) it is preferable (for security/compliance reasons) to use their 'Work' email address in this field. The User Account activation link sent via email to the User expires after 24 hrs. If the link expires, System Administrators will need to use the 'Send Reset Password' action on the Activation Sent Tab, (which can be found on the Activation Hub > User Management Widget > User Management Control Centre) to resend it.

@@ Line 23: / Line 23: @@
 <br>
 &#9;3. User Management.
+<b>Note:</b> Notifications about On/CrossOffboarding related Tasks and Reminders can be accessed via two locations:
+*System Inbox: click on the small envelope in the top right corner of the System - just to the left of your name (after you click on it a menu opens - scroll down and select 'See all Alerts' - which will open the inbox).
+*The Tasks & Notifications Widget on the My Info, Manager or People & Culture Dashboards.
+<b>Note: </b> If you are using the FREE On/Cross/Offboarding Solution only, some of the features and functionality are restricted. For example, the Steps in the New Employee Wizard are limited to the following):
+*Create New Employee Profile.
+*Create New Job and Salary.
+*Create User Profile.
+To be able to access all the Steps in the [[New-Employee-Wizard|New Employee Wizard]], Users will need to Subscribe to other Solutions including Core-HR.
@@ Line 28: / Line 38: @@
 This Widget allows Users to quickly and easily manage Employees through each of the following processes by clicking on the relevant “Folder”:
-*<b>Onboarding</b> - manage Employee Onboarding and trigger Onboarding Workflows.
+*<b>Onboarding</b> - manage Employee Onboarding and trigger Onboarding Welcome Pack/Workflows.
-*<b>Crossboarding</b> - manage Employee Crossboarding and trigger Crossboarding Workflows.
+*<b>Crossboarding</b> - manage Employee Crossboarding and trigger Crossboarding Welcome Pack/Workflows.
-*<b>Offboarding</b> - manage Employee Offboarding and trigger Offboarding Workflows.
+*<b>Offboarding</b> - manage Employee Offboarding and trigger Offboarding Welcome Pack/Workflows.
 In each of these Folders, there are a series of "Tabs" that provide different functionality for managing Employees during the On/Cross/Offboarding process. Within each Tab, there is a table that contains different columns. The Folders, Tabs, and Columns are explained below.
@@ Line 36: / Line 46: @@
 From within the majority of these Folders/Tabs in the Employee Processing Widget there is a "+ Create New" link (top right-hand side of the Widget). Clicking on this link will either trigger the associated Wizard ([[New-Onboarding|On]]/[[New-Crossboarding|Cross]]/[[New-Offboarding|Offboarding]]) or a "Create New Employee From Scratch" Wizard, which will enable you to create a New Employee (if required) and then Onboard them immediately thereafter.
-<b>Note:</b> When creating an Onboarding Workflow, Users can add a custom logo. This logo will be included in the ‘Onboarding Welcome Pack,’ or any other Onboarding workflows that get sent to New Employees. If there is no custom logo added at this step, it defaults to the company logo created as part of your Free Trial account or your System setup.
+<b>Note:</b> When creating an Onboarding Welcome Pack/Workflow, Users can add a custom logo into each Onboarding Welcome Pack/Workflow. This logo will be included in the ‘Onboarding Welcome Pack,’ or any other Onboarding workflows that get sent to New Employees. If there is no custom logo added at this step, it defaults to the Company logo created as part of your Free Trial account or your System setup.
 These Widgets can be moved around in the Dashboard. They can also be removed from the Dashboard. This can be done in Maintenance --> Groups --> Permissions --> Select a Group and Go to the Widgets.
 ===Employee Processing Widget – Onboarding Folder ===
@@ Line 51: / Line 62: @@
 *All.
-====Employee Processing Widget – Onboarding Folder – Active Tab====
+<b>NOTE:</b> Users who are only using the FREE Onboarding Solution (and haven't subscribed to Core-HR) can create Employee records via '+Create New' on the Onboarding Folder in the Employee Processing Widget on the On/Offboarding Dashboard. Once an Employee Record has been created those Employees can be Onboarded.
-The Onboarding Active Tab enables you to view and manage Employees with an active Onboarding Workflow assigned to them.
+====Employee Processing Widget – Onboarding Folder – To Do Tab====
+The Onboarding To-Do Tab enables you to view and manage any outstanding tasks related to Employees who require Onboarding.
 <table border="1" width="100%" cellspacing="0">
@@ Line 61: / Line 75: @@
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2"><b>+ Create New</b></font></td>
+<td width="206"><font face="Arial" size="2"><b>+ Start Onboarding</b></font></td>
-<td width="484"><font face="Arial" size="2">This link will trigger a "Create New Employee From Scratch" Wizard, which will enable you to create a New Employee and then Onboard them (by triggering the [[New-Onboarding|Onboarding Wizard]]).</font></td>
+<td width="484"><font face="Arial" size="2">This link will trigger the [[New-Onboarding|Onboarding Wizard]], which will enable you to Onboard any New Employees for whom an Employee Record has been created, but they have not yet been Onboarded.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2"><b>Search</b></font></td>
 <td width="484"><font face="Arial" size="2">The Search field allows you to search all the records in this Tab.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">ID</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the ID assigned to that Onboarding Workflow.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Onboarding Name</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the name of the Onboarding Workflow.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Employee</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the Employee that the Onboarding Workflow has been assigned to.</font></td>
+<td width="484"><font face="Arial" size="2">This column contains the Employee that the Onboarding Welcome Pack/Workflow has been assigned to.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Current Step</font></td>
+<td width="206"><font face="Arial" size="2">Department</font></td>
-<td width="484"><font face="Arial" size="2">This column indicates the step of the Onboarding Workflow that the Employee is currently at.</font></td>
+<td width="484"><font face="Arial" size="2">This column contains the Department that the Employee will be working in.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Status</font></td>
+<td width="206"><font face="Arial" size="2">To Do Created</font></td>
-<td width="484"><font face="Arial" size="2">This column specifies the status of the Onboarding Workflow.</font></td>
+<td width="484"><font face="Arial" size="2"> This column specifies the date the Onboarding ‘To Do’ was created for that Employee.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Date Sent</font></td>
-<td width="484"><font face="Arial" size="2">This column lists the date that the Onboarding Workflow was sent.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Date Started</font></td>
-<td width="484"><font face="Arial" size="2"> This column lists the date that the Onboarding Workflow was started by the Employee.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Date Completed</font></td>
-<td width="484"><font face="Arial" size="2"> This column lists the date that the Onboarding Workflow was completed by the Employee (if completed), otherwise it displays “Not Completed.”</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Authorisation</font></td>
-<td width="484"><font face="Arial" size="2">This columns specifies if authorisation is required for the Onboarding Workflow to be shared with the Employee, and if that authorisation has been granted.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Progress</font></td>
-<td width="484"><font face="Arial" size="2">This column displays the percentage of the Onboarding Workflow that has been completed by the Employee.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Action</font></td>
-<td width="484"><font face="Arial" size="2">This column provides you with a list of “Actions” that can be taken in related to the Onboarding Workflow. The options are:
+<td width="484"><font face="Arial" size="2">This column provides you with a list of “Actions” that can be taken in relation to the Onboarding Welcome Pack/Workflow. The options are:
-*Complete – you can complete the Onboarding Workflow on the Employee’s behalf.
+*<b>Start Onboarding</b> – starts the [[New-Onboarding|Onboarding Wizard]].</font></td>
-*Resend – you can resend the Onboarding Workflow to the Employee.
-*Set as Non-Starter – if the Applicant is offered a Job, but doesn’t show up for work, then you can flag them as a Non-Starter and investigate why.
-*Cancel – you can the Onboarding Workflow send to the Employee.</font></td>
 </tr>
 </table>
-====Employee Processing Widget – Onboarding Folder – Completed Tab====
+====Employee Processing Widget – Onboarding Folder – Active Onboarding Tab====
-The Onboarding Completed Tab enables you to view and manage Employees who have completed the Onboarding Workflow assigned to them.
+The Onboarding Active Tab enables you to view and manage Employees with an active Onboarding Welcome Pack/Workflow assigned to them.
 <table border="1" width="100%" cellspacing="0">
@@ Line 130: / Line 113: @@
 <tr>
 <td width="206"><font face="Arial" size="2"><b>+ Create New</b></font></td>
-<td width="484"><font face="Arial" size="2">This link will trigger a "Create New Employee From Scratch" Wizard, which will enable you to create a New Employee and then Onboard them (by triggering the [[New-Onboarding|Onboarding Wizard]]).</font></td>
+<td width="484"><font face="Arial" size="2">This link will trigger a [[New-Employee-Wizard|Create New Employee From Scratch]] Wizard, which will enable you to create a New Employee and then Onboard them (by triggering the [[New-Onboarding|Onboarding Wizard]]). This enables Users that are subscribed to only the Onboarding solution to create the Employee records necessary to then onboard them).
+<b>Note: </b> If you are using the FREE On/Cross/Offboarding Solution only, creating a New Employee from the Employee Processing Widget on the On/Cross/Offboarding Dashboard is restricted to the following steps:
+*Create New Employee Profile.
+*Create New Job and Salary.
+*Create User Profile.
+Refer to the [[New-Employee-Wizard|New Employee Wizard]] for more information. To be able to access all the Steps in the New Employee Wizard, Users will need to Subscribe to other Solutions including Core-HR.
+</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2"><b>Search</b></font></td>
 <td width="484"><font face="Arial" size="2">The Search field allows you to search all the records in this Tab.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">ID</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the ID assigned to that Onboarding Workflow.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Onboarding Name</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the name of the Onboarding Workflow.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Employee</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the Employee that the Onboarding Workflow has been assigned to.</font></td>
+<td width="484"><font face="Arial" size="2">This column contains the Employee that the Onboarding Welcome Pack/Workflow has been assigned to.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Current Step</font></td>
-<td width="484"><font face="Arial" size="2">This column indicates the step of the Onboarding Workflow that the Employee is currently at.</font></td>
+<td width="484"><font face="Arial" size="2">This column indicates the step of the Onboarding Welcome Pack/Workflow that the Employee is currently at.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Status</font></td>
-<td width="484"><font face="Arial" size="2">This column specifies the status of the Onboarding Workflow.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Date Sent</font></td>
-<td width="484"><font face="Arial" size="2">This column lists the date that the Onboarding Workflow was sent.</font></td>
+<td width="484"><font face="Arial" size="2">This column lists the date that the Onboarding Welcome Pack/Workflow was sent.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Date Started</font></td>
-<td width="484"><font face="Arial" size="2"> This column lists the date that the Onboarding Workflow was started by the Employee.</font></td>
+<td width="484"><font face="Arial" size="2"> This column lists the date that the Onboarding Welcome Pack/Workflow was started by the Employee.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Date Completed</font></td>
-<td width="484"><font face="Arial" size="2"> This column lists the date that the Onboarding Workflow was completed by the Employee (if completed), otherwise it displays “Not Completed.”</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Authorisation</font></td>
-<td width="484"><font face="Arial" size="2">This columns specifies if authorisation is required for the Onboarding Workflow to be shared with the Employee, and if that authorisation has been granted.</font></td>
+<td width="484"><font face="Arial" size="2">This columns specifies if authorisation is required for the Onboarding Welcome Pack/Workflow to be shared with the Employee, and if that authorisation has been granted.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Progress</font></td>
-<td width="484"><font face="Arial" size="2">This column displays the percentage of the Onboarding Workflow that has been completed by the Employee.</font></td>
+<td width="484"><font face="Arial" size="2">This column displays the percentage of the Onboarding Welcome Pack/Workflow that has been completed by the Employee.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Action</font></td>
+<td width="206"><font face="Arial" size="2">Actions</font></td>
-<td width="484"><font face="Arial" size="2">This column provides you with a list of “Actions” that can be taken in related to the Onboarding Workflow. The options are:
+<td width="484"><font face="Arial" size="2">This column provides you with a list of “Actions” that can be taken in relation to the Onboarding Welcome Pack/Workflow. The options are:
-*View Result – you view the result/s of the Onboarding Workflow.
+*<b>Complete</b> – you can complete the Onboarding Welcome Pack/Workflow on the Employee’s behalf.
-*Set as Non-Starter – if the Applicant is offered a Job, but doesn’t show up for work, then you can flag them as a Non-Starter and investigate why.</font></td>
+*<b>Resend</b> – you can resend the Onboarding Welcome Pack/Workflow to the Employee.
+*<b>Amend Contract</b> – this option only appears if a Contract that is included in an Onboarding Welcome Pack is sent for Authorisation. It allows the User to amend the Contract and resend the Authorisation request.
+*<b>Amend Letter of Offer</b> – this option only appears if a Letter of Offer that is included in an Onboarding Welcome Pack is sent for Authorisation. It allows the User to amend the Letter of Offer and resend the Authorisation request.
+<b>NOTE:</b> if a Contract and/or Letter of Offer are included in the Onboarding Welcome Pack (and either/both require Authorisation), the Welcome Pack will not be sent to the Employee unless/until the Letter of Offer and/or the Contract have both been Authorised. Refer to the [[New-Onboarding|Onboarding Wizard]] for more information about how this process works.
+*<b>Set as Non-Starter</b> – if the Applicant is offered a Job, but doesn’t show up for work, then you can flag them as a Non-Starter and investigate why.
+*<b>View Result</b> - opens a Lightbox that displays the Employees Onboarding Welcome Pack and all content completed so far. The Welcome Pack can be saved as a .PDF.
+*<b>Cancel</b> – you can cancel the Onboarding Welcome Pack/Workflow sent to the Employee.</font></td>
 </tr>
 </table>
-====Employee Processing Widget – Onboarding Folder – Non-Starter Tab====
+====Employee Processing Widget – Onboarding Folder – Completed Tab====
+The Onboarding Completed Tab enables you to view and manage Employees who have completed the Onboarding Welcome Pack/Workflow assigned to them.
-The Onboarding Non-Starter Tab enables you to view and manage Employees who were offered a Job, sent an Onboarding Workflow, and either completed the Onboarding Workflow but didn't show up for work, or they didn't complete the Onboarding Workflow, nor did they show up for work. In either/both cases, these Employees are classified as Non-Starters.
+<b>Note:</b> When Users/New Employees have completed the Onboarding process/the Onboarding Welcome Pack, there is one more step before the creation of their new Employee Record is created. To "Activate" the New Employee record, go to the User Management Widget, Onboarding Completed tab. See below for instructions.
 <table border="1" width="100%" cellspacing="0">
@@ Line 196: / Line 177: @@
 <tr>
 <td width="206"><font face="Arial" size="2"><b>+ Create New</b></font></td>
-<td width="484"><font face="Arial" size="2">This link will trigger a "Create New Employee From Scratch" Wizard, which will enable you to create a New Employee and then Onboard them (by triggering the [[New-Onboarding|Onboarding Wizard]]).</font></td>
+<td width="484"><font face="Arial" size="2">This link will trigger a "Create New Employee From Scratch" Wizard, which will enable you to create a New Employee and then Onboard them (by triggering the [[New-Onboarding|Onboarding Wizard]]). This enables Users that are subscribed to only the Onboarding solution to create the Employee records necessary to then onboard them).</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2"><b>Search</b></font></td>
 <td width="484"><font face="Arial" size="2">The Search field allows you to search all the records in this Tab.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">ID</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the ID assigned to that Onboarding Workflow.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Onboarding Name</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the name of the Onboarding Workflow.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Employee</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the Employee that the Onboarding Workflow has been assigned to.</font></td>
+<td width="484"><font face="Arial" size="2">This column contains the Employee that the Onboarding Welcome Pack/Workflow has been assigned to.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Current Step</font></td>
-<td width="484"><font face="Arial" size="2">This column indicates the step of the Onboarding Workflow that the Employee is currently at.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Status</font></td>
-<td width="484"><font face="Arial" size="2">This column specifies the status of the Onboarding Workflow.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Date Sent</font></td>
-<td width="484"><font face="Arial" size="2">This column lists the date that the Onboarding Workflow was sent.</font></td>
+<td width="484"><font face="Arial" size="2">This column lists the date that the Onboarding Welcome Pack/Workflow was sent.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Date Started</font></td>
-<td width="484"><font face="Arial" size="2"> This column lists the date that the Onboarding Workflow was started by the Employee.</font></td>
+<td width="484"><font face="Arial" size="2"> This column lists the date that the Onboarding Welcome Pack/Workflow was started by the Employee.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Date Completed</font></td>
-<td width="484"><font face="Arial" size="2"> This column lists the date that the Onboarding Workflow was completed by the Employee (if completed), otherwise it displays “Not Completed.”</font></td>
+<td width="484"><font face="Arial" size="2"> This column lists the date that the Onboarding Welcome Pack/Workflow was completed by the Employee (if completed), otherwise it displays “Not Completed.”</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Authorisation</font></td>
-<td width="484"><font face="Arial" size="2">This columns specifies if authorisation is required for the Onboarding Workflow to be shared with the Employee, and if that authorisation has been granted.</font></td>
+<td width="484"><font face="Arial" size="2">This columns specifies if authorisation is required for the Onboarding Welcome Pack/Workflow to be shared with the Employee, and if that authorisation has been granted.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Progress</font></td>
-<td width="484"><font face="Arial" size="2">This column displays the percentage of the Onboarding Workflow that has been completed by the Employee.</font></td>
+<td width="484"><font face="Arial" size="2">This column displays the percentage of the Onboarding Welcome Pack/Workflow that has been completed by the Employee.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Action</font></td>
+<td width="206"><font face="Arial" size="2">Actions</font></td>
-<td width="484"><font face="Arial" size="2">This column provides you with a list of “Actions” that can be taken in related to the Onboarding Workflow.</font></td>
+<td width="484"><font face="Arial" size="2">This column provides you with a list of “Actions” that can be taken in relation to the Onboarding Welcome Pack/Workflow. The options are:
+*<b>View Result</b> – you view the result/s of the Onboarding Welcome Pack/Workflow.
+*<b>Set as Non-Starter</b> – if the Applicant is offered a Job, but doesn’t show up for work, then you can flag them as a Non-Starter and investigate why.</font></td>
 </tr>
 </table>
-====Employee Processing Widget – Onboarding Folder – Cancelled Tab====
+====Employee Processing Widget – Onboarding Folder – Non-Starter Tab====
-The Onboarding Cancelled Tab enables you to view and manage Employees for whom the Onboarding Workflow assigned to them has been Cancelled.
+The Onboarding Non-Starter Tab enables you to view and manage Employees who were offered a Job, sent an Onboarding Welcome Pack/Workflow, and either completed the Onboarding Welcome Pack/Workflow but didn't show up for work, or they didn't complete the Onboarding Welcome Pack/Workflow, nor did they show up for work. In either/both cases, these Employees are classified as Non-Starters.
 <table border="1" width="100%" cellspacing="0">
@@ Line 260: / Line 227: @@
 <tr>
 <td width="206"><font face="Arial" size="2"><b>+ Create New</b></font></td>
-<td width="484"><font face="Arial" size="2">This link will trigger a "Create New Employee From Scratch" Wizard, which will enable you to create a New Employee and then Onboard them (by triggering the [[New-Onboarding|Onboarding Wizard]]).</font></td>
+<td width="484"><font face="Arial" size="2">This link will trigger a "Create New Employee From Scratch" Wizard, which will enable you to create a New Employee and then Onboard them (by triggering the [[New-Onboarding|Onboarding Wizard]]). This enables Users that are subscribed to only the Onboarding solution to create the Employee records necessary to then onboard them).</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2"><b>Search</b></font></td>
 <td width="484"><font face="Arial" size="2">The Search field allows you to search all the records in this Tab.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">ID</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the ID assigned to that Onboarding Workflow.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Onboarding Name</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the name of the Onboarding Workflow.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Employee</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the Employee that the Onboarding Workflow has been assigned to.</font></td>
+<td width="484"><font face="Arial" size="2">This column contains the Employee that the Onboarding Welcome Pack/Workflow has been assigned to.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Current Step</font></td>
-<td width="484"><font face="Arial" size="2">This column indicates the step of the Onboarding Workflow that the Employee is currently at.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Status</font></td>
-<td width="484"><font face="Arial" size="2">This column specifies the status of the Onboarding Workflow.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Date Sent</font></td>
-<td width="484"><font face="Arial" size="2">This column lists the date that the Onboarding Workflow was sent.</font></td>
+<td width="484"><font face="Arial" size="2">This column lists the date that the Onboarding Welcome Pack/Workflow was sent.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Date Started</font></td>
-<td width="484"><font face="Arial" size="2"> This column lists the date that the Onboarding Workflow was started by the Employee.</font></td>
+<td width="484"><font face="Arial" size="2"> This column lists the date that the Onboarding Welcome Pack/Workflow was started by the Employee.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Date Completed</font></td>
-<td width="484"><font face="Arial" size="2"> This column lists the date that the Onboarding Workflow was completed by the Employee (if completed), otherwise it displays “Not Completed.”</font></td>
+<td width="484"><font face="Arial" size="2"> This column lists the date that the Onboarding Welcome Pack/Workflow was completed by the Employee (if completed), otherwise it displays “Not Completed.”</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Authorisation</font></td>
-<td width="484"><font face="Arial" size="2">This columns specifies if authorisation is required for the Onboarding Workflow to be shared with the Employee, and if that authorisation has been granted.</font></td>
+<td width="484"><font face="Arial" size="2">This columns specifies if authorisation is required for the Onboarding Welcome Pack/Workflow to be shared with the Employee, and if that authorisation has been granted.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Progress</font></td>
-<td width="484"><font face="Arial" size="2">This column displays the percentage of the Onboarding Workflow that has been completed by the Employee.</font></td>
+<td width="484"><font face="Arial" size="2">This column displays the percentage of the Onboarding Welcome Pack/Workflow that has been completed by the Employee.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Action</font></td>
-<td width="484"><font face="Arial" size="2">This column provides you with a list of “Actions” that can be taken in related to the Onboarding Workflow.</font></td>
+<td width="484"><font face="Arial" size="2">This column provides you with a list of “Actions” that can be taken in relation to the Onboarding Welcome Pack/Workflow.</font></td>
 </tr>
 </table>
-====Employee Processing Widget – Onboarding Folder – To Do Tab====
+====Employee Processing Widget – Onboarding Folder – Cancelled Tab====
-The Onboarding To-Do Tab enables you to view and manage any outstanding tasks related to Employees who require Onboarding.
+The Onboarding Cancelled Tab enables you to view and manage Employees for whom the Onboarding Welcome Pack/Workflow assigned to them has been Cancelled.
 <table border="1" width="100%" cellspacing="0">
@@ Line 323: / Line 274: @@
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2"><b>+ Start Onboarding</b></font></td>
+<td width="206"><font face="Arial" size="2"><b>+ Create New</b></font></td>
-<td width="484"><font face="Arial" size="2">This link will trigger the [[New-Onboarding|Onboarding Wizard]], which will enable you to Onboard any New Employees for whom an Employee Record has been created, but they have not yet been Onboarded.</font></td>
+<td width="484"><font face="Arial" size="2">This link will trigger a "Create New Employee From Scratch" Wizard, which will enable you to create a New Employee and then Onboard them (by triggering the [[New-Onboarding|Onboarding Wizard]]). This enables Users that are subscribed to only the Onboarding solution to create the Employee records necessary to then onboard them).</font></td>
 </tr>
 <tr>
@@ Line 331: / Line 282: @@
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">ID</font></td>
+<td width="206"><font face="Arial" size="2">Employee</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the ID assigned to that Onboarding Workflow.</font></td>
+<td width="484"><font face="Arial" size="2">This column contains the Employee that the Onboarding Welcome Pack/Workflow has been assigned to.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Employee</font></td>
+<td width="206"><font face="Arial" size="2">Current Step</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the Employee that the Onboarding Workflow has been assigned to.</font></td>
+<td width="484"><font face="Arial" size="2">This column indicates the step of the Onboarding Welcome Pack/Workflow that the Employee is currently at.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Department</font></td>
+<td width="206"><font face="Arial" size="2">Status</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the Department that the Employee will be working in.</font></td>
+<td width="484"><font face="Arial" size="2">This column specifies the status of the Onboarding Welcome Pack/Workflow.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Start Date</font></td>
+<td width="206"><font face="Arial" size="2">Date Sent</font></td>
-<td width="484"><font face="Arial" size="2">This column specifies the Employee’s Start Date.</font></td>
+<td width="484"><font face="Arial" size="2">This column lists the date that the Onboarding Welcome Pack/Workflow was sent.</font></td>
+</tr>
+<tr>
+<td width="206"><font face="Arial" size="2">Date Started</font></td>
+<td width="484"><font face="Arial" size="2"> This column lists the date that the Onboarding Welcome Pack/Workflow was started by the Employee.</font></td>
+</tr>
+<tr>
+<td width="206"><font face="Arial" size="2">Authorisation</font></td>
+<td width="484"><font face="Arial" size="2">This columns specifies if authorisation is required for the Onboarding Welcome Pack/Workflow to be shared with the Employee, and if that authorisation has been granted.</font></td>
+</tr>
+<tr>
+<td width="206"><font face="Arial" size="2">Progress</font></td>
+<td width="484"><font face="Arial" size="2">This column displays the percentage of the Onboarding Welcome Pack/Workflow that has been completed by the Employee.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Action</font></td>
-<td width="484"><font face="Arial" size="2">This column provides you with a list of “Actions” that can be taken in related to the Onboarding Workflow.</font></td>
+<td width="484"><font face="Arial" size="2">This column provides you with a list of “Actions” that can be taken in relation to the Onboarding Welcome Pack/Workflow.The options are:
+*<b>Start Again</b> – start/create a new Onboarding Welcome Pack/Workflow and send it to the Employee.
+*<b>Move to To Do</b> – moves the Employee to the 'To Do' tab without have been sent an Onboarding Welcome Pack/Workflow with the intention of sending the Onboarding Welcome Pack at a later date (as opposed to moving the Employee to 'No Onboarding' - in which case there is no intention to send an Onboarding Welcome Pack at a later date).</font></td>
 </tr>
 </table>
@@ Line 355: / Line 320: @@
 ====Employee Processing Widget – Onboarding Folder – No Onboarding Tab====
-The No Onboarding Tab enables you to view and manage New Employees to whom an Onboarding Workflow has not yet been assigned.
+The 'No Onboarding' Subtab enables Users to view and manage New Employees to whom an Onboarding Welcome Pack/Workflow has not yet been sent/assigned.
+Employee records that were created in the System via a data upload and/or imported via Payroll Integration haven't been Onboarded (at least not via Subscribe-HR/the System). Customers with Employee records created via data upload/Payroll Integration import are advised to create a specific [[New-Onboarding|Onboarding Welcome Pack/Workflow]] to send to these types of Employees. This Welcome Pack/Workflow should include a 'Company Policies' Step for compliance purposes, so that there is an auditable reference of which Company Policy/ies have been  sent to which Jobs, Departments, Locations and/or Employees. Alternatively, Company Policies can be sent to Employees who have not been Onboarded in two ways:
+*'New' or 'Current/Existing' Company Policy/ies can be sent to (an) Employee/s via the [[New-Company-Policies|Company Policies Wizard]].
+*Company Policy/ies that have been assigned to the Employee's Job (the standard/default), Department and/or Location can be sent via the 'No Policies' sub tab of the 'Company Policies Widget' on either the [[People-and-Culture-Widgets#People_.26_Culture_Widget_-_Company_Policies_.E2.80.93_No_Policies_Tab|Peopel & Culture Dashboard]], or the [[Manager-Widgets#Manager_-_Company_Policies_Widget_.E2.80.93_No_Policies_Tab|Manager Dashboard]].
 <table border="1" width="100%" cellspacing="0">
@@ Line 375: / Line 345: @@
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2"><b>Search</b></font></td>
+<td width="206"><font face="Arial" size="2">Job</font></td>
-<td width="484"><font face="Arial" size="2">The Search field allows you to search all the records in this Tab.</font></td>
+<td width="484"><font face="Arial" size="2">Persons Current Job</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">ID</font></td>
+<td width="206"><font face="Arial" size="2">Salary</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the ID assigned to that Onboarding Workflow.</font></td>
+<td width="484"><font face="Arial" size="2">Persons Current Salary</font></td>
+</tr>
+<tr>
+<td width="206"><font face="Arial" size="2">Search</font></td>
+<td width="484"><font face="Arial" size="2">The Search field allows you to search all the records in this Tab.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Employee</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the Employee that the Onboarding Workflow has been assigned to.</font></td>
+<td width="484"><font face="Arial" size="2">This column contains the Employee that the Onboarding Welcome Pack/Workflow has been assigned to.</font></td>
 </tr>
 <tr>
@@ Line 395: / Line 369: @@
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Action</font></td>
+<td width="206"><font face="Arial" size="2">Actions</font></td>
-<td width="484"><font face="Arial" size="2">This column provides you with a list of “Actions” that can be taken in related to the Onboarding Workflow. The options are:
+<td width="484"><font face="Arial" size="2">This column provides you with a list of “Actions” that can be taken in relation to the Onboarding Welcome Pack/Workflow. The options are:
-*Start Onboarding – if you change your mind, you choose to Onboard the Employee from here by triggering the Onboarding process, which will open the Onboarding Wizard.
+*Start Onboarding – if you change your mind, you choose to Onboard the Employee from here by triggering the Onboarding process, which will open the [[New-Onboarding|Onboarding Wizard]].
 *Move to To Do – if there is something else you need to do to Onboard this Employee, you can move them to the To Do Tab.
 *Remove From List – if there is nothing else you need to do in relation to this Employee, you can remove them from the list.</font></td>
@@ Line 406: / Line 380: @@
 ====Employee Processing Widget – Onboarding Folder – All Tab====
-The All Tab enables you to view and manage all Onboarding tasks and Employees to whom Onboarding Workflows have been assigned.
+The All Tab enables you to view and manage all Onboarding tasks and Employees to whom Onboarding Welcome Pack/Workflows have been assigned.
 <table border="1" width="100%" cellspacing="0">
@@ Line 414: / Line 388: @@
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2"><b>+ Create New</b></font></td>
+<td width="206"><font face="Arial" size="2"><b>+ Start Onboarding</b></font></td>
-<td width="484"><font face="Arial" size="2">This link will trigger a "Create New Employee From Scratch" Wizard, which will enable you to create a New Employee and then Onboard them (by triggering the [[New-Onboarding|Onboarding Wizard]]).</font></td>
+<td width="484"><font face="Arial" size="2">This link will trigger the [[New-Onboarding|Onboarding Wizard]], which will enable you to Onboard any New Employees for whom an Employee Record has been created, but they have not yet been Onboarded.</font></td>
 </tr>
 <tr>
@@ Line 427: / Line 401: @@
 <tr>
 <td width="206"><font face="Arial" size="2">ID</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the ID assigned to that Onboarding Workflow.</font></td>
+<td width="484"><font face="Arial" size="2">This column contains the ID assigned to that Onboarding Welcome Pack/Workflow.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Created</font></td>
-<td width="484"><font face="Arial" size="2">This column specifies the date and time that the Onboarding Workflow was created.</font></td>
+<td width="484"><font face="Arial" size="2">This column specifies the date and time that the Onboarding Welcome Pack/Workflow was created.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Schedule</font></td>
-<td width="484"><font face="Arial" size="2">This column indicates when the Onboarding Workflow was/is scheduled to be sent.</font></td>
+<td width="484"><font face="Arial" size="2">This column indicates when the Onboarding Welcome Pack/Workflow was/is scheduled to be sent.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Deployed</font></td>
+<td width="206"><font face="Arial" size="2">Sent</font></td>
-<td width="484"><font face="Arial" size="2">This column indicates when the Onboarding Workflow was actually to be sent.</font></td>
+<td width="484"><font face="Arial" size="2">This column indicates when the Onboarding Welcome Pack/Workflow was actually to be sent.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Name</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the name of the Employee that Onboarding Workflow was sent to.</font></td>
+<td width="484"><font face="Arial" size="2">This column contains the name of the Employee that Onboarding Welcome Pack/Workflow was sent to.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Name</font></td>
+<td width="206"><font face="Arial" size="2">Workflow Name</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the name of the Onboarding Workflow was sent to the Employee named in the previous column.</font></td>
+<td width="484"><font face="Arial" size="2">This column contains the name of the Onboarding Welcome Pack/Workflow was sent to the Employee named in the previous column.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Employees</font></td>
+<td width="206"><font face="Arial" size="2">Employee</font></td>
-<td width="484"><font face="Arial" size="2">This column indicates the number of Employees that the Onboarding Workflow has been assigned to.</font></td>
+<td width="484"><font face="Arial" size="2">This column indicates the number of Employees that the Onboarding Welcome Pack/Workflow has been assigned to.</font></td>
+</tr>
+<tr>
+<td width="206"><font face="Arial" size="2">Status</font></td>
+<td width="484"><font face="Arial" size="2">This column specifies the status of the Onboarding Pack/Workflow.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Action</font></td>
-<td width="484"><font face="Arial" size="2">This column provides you with a list of “Actions” that can be taken in related to the Onboarding Workflow. The options are:
+<td width="484"><font face="Arial" size="2">This column provides you with a list of “Actions” that can be taken in relation to the Onboarding Welcome Pack/Workflow. The options are:
-*Cancel Deployment – enables you to cancel sending the Onboarding Workflow, or to stop the Onboarding Workflow at its current step.</font></td>
+*Cancel Workflow – enables you to cancel sending the Onboarding Workflow, or to stop the Onboarding Welcome Pack/Workflow (already sent to an Employee) at its current step. If cancelled, the word 'Cancelled' appears under the 'Deployed' date column.</font></td>
 </tr>
 </table>
@@ Line 464: / Line 442: @@
 Within the Crossboarding Folder, there are a series of “Tabs” where you can manage the Crossboarding of Employees. Those Tabs are:
-*Active.
-*Completed.
-*Cancelled.
-*To Do.
-*No Crossboarding.
-*All.
-====Employee Processing Widget – Crossboarding Folder – Active Tab====
+*<b>Active</b> - Crossboarding that has been sent and in process. Information included in the Columns include: Job, Salary, Type. Type refers to the Type of Crossboarding. E.g. Was it based on Salary, Job, Job/Salary. Or was it General. General means that there was No Contract and or Offer included in the Crossboarding Pack. The Crossboarding may have been sent to Existing Employees - based on a Payroll Integration that was set-up in the initial implementation and the Employees have had no Introduction to the system. In this case you would not use Onboarding, you would use a General Crossboarding Pack, that doesnt contain Offer and or Contract. It contains items like: Company Policies, Job Descriptions, Videos, Surveys etc.
+*<b>Completed</b> - Crossboarding that has been sent and has been Completed. Information included in the Columns include: Job, Salary, Type.
+*<b>Cancelled</b> - Crossboarding that was sent but has been Completed. Information included in the Columns include: Job, Salary, Type.
+*<b>To Do</b> - If the user has Created New Records for Salary, Job, Salary/Job, but they have opted to do the Crossboarding later, the Crossboarding instance will be placed in "To Do"
+*<b>No Crossboarding</b> - If an Employee was created through the left hand side Folders e.g. Create New Employee and then Salary and Job and it's their second record for Job. But they have had no Crossboarding, they will appear in No Crossboarding. From here, you will be able to See their Job and Salary in the Columns view against their record. If you want to create a New Job, Salary, Job/Salary, you can select the Action, "Start Crossboarding". Or if you want to use the Current Record/s: Job, Salary, Job/Salary, use the Action, Move to "To Do".
+*<b>All</b>. Information included in the Columns include: Job, Salary, Type.
+<br> Notes:
+*If a <b>Change Request</b> has been approved, and this <b>Change Request</b> is for Job or Salary, after approval of the <b>Change Request</b>, you will see these Records for Job and Salary in the Merge Fields Dropdown in the Crossboarding Wizard, where they can be selected. Newest records are at the bottom of the Dropdown list.
+*If a Crossboarding Workflow/notification is sent as part of the Crossboarding process, it is sent to the Employee's 'Work' and 'Personal' email addresses. In the Change Request Widget, Authorised <b>Change Request</b> for Salary, Job, Salary and Job can be sent either individually or together (Salary and Job). If you want to send them individually you can Select the "Action" then Start Crossboarding for individual Authorisations (e.g. Salary). Or you can select the Check Box's on the far left. Once this is done you will see Text appear top right of the widget called "Start Crossboarding". If you Click this you can start Crossboarding for Both Salary and Job change information. You need to have a Crossboarding Pack set-up which has the ability to merge Job and Salary Information. You should also set-up a Crossboarding Pack for Salary Only and Job only.
-The Crossboarding Active Tab enables you to view and manage Employees with an active Crossboarding Workflow assigned to them.
+====Employee Processing Widget – Crossboarding Folder – To Do Tab====
+The Crossboarding Active Tab enables you to view and manage Employees with an active Crossboarding Pack/Workflow assigned to them. You can Crossboard people when they have changed Jobs, and or Salary.
 <table border="1" width="100%" cellspacing="0">
@@ Line 481: / Line 464: @@
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2"><b>+ Create New</b></font></td>
+<td width="206"><font face="Arial" size="2"><b>+ Start Crossboarding</b></font></td>
-<td width="484"><font face="Arial" size="2">This link will trigger the [[New-Crossboarding|Crossboarding Wizard]], which will enable you to Crossboard the selected Employee.</font></td>
+<td width="484"><font face="Arial" size="2">This link will trigger the Crossboarding Wizard, which will enable you to Crossboard the selected Employee. This version of the Crossboarding Wizard  only includes the step that allows the User to assign a Crossboarding Workflow and send it to the Employee.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2"><b>Search</b></font></td>
 <td width="484"><font face="Arial" size="2">The Search field allows you to search all the records in this Tab.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">ID</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the ID assigned to that Crossboarding Workflow.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Crossboarding Name</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the name of the Crossboarding Workflow.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Employee</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the Employee that the Crossboarding Workflow has been assigned to.</font></td>
+<td width="484"><font face="Arial" size="2">This column contains the Employee that the Crossboarding Pack/Workflow has been assigned to.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Current Step</font></td>
+<td width="206"><font face="Arial" size="2">Department</font></td>
-<td width="484"><font face="Arial" size="2">This column indicates the step of the Crossboarding Workflow that the Employee is currently at.</font></td>
+<td width="484"><font face="Arial" size="2">This column indicates the Department that the Employee currently works in.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Status</font></td>
+<td width="206"><font face="Arial" size="2">Job</font></td>
-<td width="484"><font face="Arial" size="2">This column specifies the status of the Crossboarding Workflow.</font></td>
+<td width="484"><font face="Arial" size="2">Current Job</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Date Sent</font></td>
+<td width="206"><font face="Arial" size="2">Salary</font></td>
-<td width="484"><font face="Arial" size="2">This column lists the date that the Crossboarding Workflow was sent.</font></td>
+<td width="484"><font face="Arial" size="2">Current Salary</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Date Started</font></td>
+<td width="206"><font face="Arial" size="2">To Do Created</font></td>
-<td width="484"><font face="Arial" size="2"> This column lists the date that the Crossboarding Workflow was started by the Employee.</font></td>
+<td width="484"><font face="Arial" size="2"> This column lists the date that Crossboarding To Do was created for that Employee.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Date Completed</font></td>
-<td width="484"><font face="Arial" size="2"> This column lists the date that the Crossboarding Workflow was completed by the Employee (if completed), otherwise it displays “Not Completed.”</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Authorisation</font></td>
-<td width="484"><font face="Arial" size="2">This columns specifies if authorisation is required for the Crossboarding Workflow to be shared with the Employee, and if that authorisation has been granted.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Progress</font></td>
-<td width="484"><font face="Arial" size="2">This column displays the percentage of the Crossboarding Workflow that has been completed by the Employee.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Action</font></td>
-<td width="484"><font face="Arial" size="2">This column provides you with a list of “Actions” that can be taken in related to the Crossboarding Workflow.</font></td>
+<td width="484"><font face="Arial" size="2">This column provides you with a list of “Actions” that can be taken in relation to the Crossboarding Pack/Workflow. The option is:
+*<b>Start Crossboarding</b> - this version of the Crossboarding Wizard  only includes the step that allows the User to assign a Crossboarding Workflow and send it to the Employee.</font></td>
 </tr>
 </table>
-====Employee Processing Widget – Crossboarding Folder – Completed Tab====
+====Employee Processing Widget – Crossboarding Folder – Active Crossboarding Tab====
-The Crossboarding Completed Tab enables you to view and manage Employees who have completed the Crossboarding Workflow assigned to them.
+The Crossboarding Active Tab enables you to view and manage Employees with an active Crossboarding Pack/Workflow assigned to them.
 <table border="1" width="100%" cellspacing="0">
@@ Line 553: / Line 517: @@
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">ID</font></td>
+<td width="206"><font face="Arial" size="2">Employee</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the ID assigned to that Crossboarding Workflow.</font></td>
+<td width="484"><font face="Arial" size="2">This column contains the Employee that the Crossboarding Pack/Workflow has been assigned to.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Crossboarding Name</font></td>
+<td width="206"><font face="Arial" size="2">Current Step</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the name of the Crossboarding Workflow.</font></td>
+<td width="484"><font face="Arial" size="2">This column indicates the step of the Crossboarding Pack/Workflow that the Employee is currently at.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Employee</font></td>
+<td width="206"><font face="Arial" size="2">Date Sent</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the Employee that the Crossboarding Workflow has been assigned to.</font></td>
+<td width="484"><font face="Arial" size="2">This column lists the date that the Crossboarding Pack/Workflow was sent.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Current Step</font></td>
+<td width="206"><font face="Arial" size="2">Date Started</font></td>
-<td width="484"><font face="Arial" size="2">This column indicates the step of the Crossboarding Workflow that the Employee is currently at.</font></td>
+<td width="484"><font face="Arial" size="2"> This column lists the date that the Crossboarding Pack/Workflow was started by the Employee.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Status</font></td>
+<td width="206"><font face="Arial" size="2">Job</font></td>
-<td width="484"><font face="Arial" size="2">This column specifies the status of the Crossboarding Workflow.</font></td>
+<td width="484"><font face="Arial" size="2">Current Job</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Date Sent</font></td>
+<td width="206"><font face="Arial" size="2">Salary</font></td>
-<td width="484"><font face="Arial" size="2">This column lists the date that the Crossboarding Workflow was sent.</font></td>
+<td width="484"><font face="Arial" size="2">Current Salary</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Date Started</font></td>
+<td width="206"><font face="Arial" size="2">Type</font></td>
-<td width="484"><font face="Arial" size="2"> This column lists the date that the Crossboarding Workflow was started by the Employee.</font></td>
+<td width="484"><font face="Arial" size="2">Type of Crossboarding Done. E.g. Salary, Job, Job Salary, General</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Date Completed</font></td>
-<td width="484"><font face="Arial" size="2"> This column lists the date that the Crossboarding Workflow was completed by the Employee (if completed), otherwise it displays “Not Completed.”</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Authorisation</font></td>
-<td width="484"><font face="Arial" size="2">This columns specifies if authorisation is required for the Crossboarding Workflow to be shared with the Employee, and if that authorisation has been granted.</font></td>
+<td width="484"><font face="Arial" size="2">This columns specifies if authorisation is required for the Crossboarding Pack/Workflow to be shared with the Employee, and if that authorisation has been granted.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Progress</font></td>
-<td width="484"><font face="Arial" size="2">This column displays the percentage of the Crossboarding Workflow that has been completed by the Employee.</font></td>
+<td width="484"><font face="Arial" size="2">This column displays the percentage of the Crossboarding Pack/Workflow that has been completed by the Employee.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Action</font></td>
-<td width="484"><font face="Arial" size="2">This column provides you with a list of “Actions” that can be taken in related to the Crossboarding Workflow.</font></td>
+<td width="484"><font face="Arial" size="2">This column provides you with a list of “Actions” that can be taken in relation to the Crossboarding Pack/Workflow. The options are:
+*<b>Complete</b> - allows the User to Complete the Crossboarding on the Employees behalf.
+*<b>Resend</b> - allows the User to Resend the Crossboarding Workflow to the Employee.
+*<b>View Result</b> - allows the User to View the Crossboarding Workflow.
+*<b>Cancel</b> - allows the User to Cancel the Crossboarding.
+</font></td>
 </tr>
 </table>
-====Employee Processing Widget – Crossboarding Folder – Cancelled Tab====
+====Employee Processing Widget – Crossboarding Folder – Completed Tab====
-The Crossboarding Cancelled Tab enables you to view and manage Employees for whom a Crossboarding Workflow assigned to them has been Cancelled.
+The Crossboarding Completed Tab enables you to view and manage Employees who have completed the Crossboarding Pack/Workflow assigned to them.
 <table border="1" width="100%" cellspacing="0">
 <tr>
-<td width="206"><font face="Arial" size="2">ID</font></td>
+<td width="206"><font face="Arial" size="2"><b>Field Name</b></font></td>
-<td width="484"><font face="Arial" size="2">This column contains the ID assigned to that Crossboarding Workflow.</font></td>
+<td width="484"><font face="Arial" size="2"><b>Description</b></font></td>
 </tr>
 <tr>
@@ Line 615: / Line 580: @@
 <td width="206"><font face="Arial" size="2"><b>Search</b></font></td>
 <td width="484"><font face="Arial" size="2">The Search field allows you to search all the records in this Tab.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Crossboarding Name</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the name of the Crossboarding Workflow.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Employee</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the Employee that the Crossboarding Workflow has been assigned to.</font></td>
+<td width="484"><font face="Arial" size="2">This column contains the Employee that the Crossboarding Pack/Workflow has been assigned to.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Current Step</font></td>
-<td width="484"><font face="Arial" size="2">This column indicates the step of the Crossboarding Workflow that the Employee is currently at.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Status</font></td>
-<td width="484"><font face="Arial" size="2">This column specifies the status of the Crossboarding Workflow.</font></td>
+<td width="484"><font face="Arial" size="2">This column specifies the status of the Crossboarding Pack/Workflow.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Date Sent</font></td>
-<td width="484"><font face="Arial" size="2">This column lists the date that the Crossboarding Workflow was sent.</font></td>
+<td width="484"><font face="Arial" size="2">This column lists the date that the Crossboarding Pack/Workflow was sent.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Date Started</font></td>
-<td width="484"><font face="Arial" size="2"> This column lists the date that the Crossboarding Workflow was started by the Employee.</font></td>
+<td width="484"><font face="Arial" size="2"> This column lists the date that the Crossboarding Pack/Workflow was started by the Employee.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Date Completed</font></td>
-<td width="484"><font face="Arial" size="2"> This column lists the date that the Crossboarding Workflow was completed by the Employee (if completed), otherwise it displays “Not Completed.”</font></td>
+<td width="484"><font face="Arial" size="2"> This column lists the date that the Crossboarding Pack/Workflow was completed by the Employee (if completed), otherwise it displays “Not Completed.”</font></td>
+</tr>
+<tr>
+<td width="206"><font face="Arial" size="2">Job</font></td>
+<td width="484"><font face="Arial" size="2">Current Job</font></td>
+</tr>
+<tr>
+<td width="206"><font face="Arial" size="2">Salary</font></td>
+<td width="484"><font face="Arial" size="2">Current Salary</font></td>
+</tr>
+<tr>
+<td width="206"><font face="Arial" size="2">Type</font></td>
+<td width="484"><font face="Arial" size="2">Type of Crossboarding Done. E.g. Salary, Job, Job Salary, General</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Authorisation</font></td>
-<td width="484"><font face="Arial" size="2">This columns specifies if authorisation is required for the Crossboarding Workflow to be shared with the Employee, and if that authorisation has been granted.</font></td>
+<td width="484"><font face="Arial" size="2">This columns specifies if authorisation is required for the Crossboarding Pack/Workflow to be shared with the Employee, and if that authorisation has been granted.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Progress</font></td>
-<td width="484"><font face="Arial" size="2">This column displays the percentage of the Crossboarding Workflow that has been completed by the Employee.</font></td>
+<td width="484"><font face="Arial" size="2">This column displays the percentage of the Crossboarding Pack/Workflow that has been completed by the Employee.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Action</font></td>
-<td width="484"><font face="Arial" size="2">This column provides you with a list of “Actions” that can be taken in related to the Crossboarding Workflow.</font></td>
+<td width="484"><font face="Arial" size="2">This column provides you with a list of “Actions” that can be taken in relation to the Crossboarding Pack/Workflow.</font></td>
 </tr>
 </table>
-====Employee Processing Widget – Crossboarding Folder – To Do Tab====
+====Employee Processing Widget – Crossboarding Folder – Cancelled Tab====
-The Crossboarding To-Do Tab enables you to view and manage any outstanding tasks related to Employees who require Crossboarding.
+The Crossboarding Cancelled Tab enables you to view and manage Employees for whom a Crossboarding Pack/Workflow assigned to them has been Cancelled.
 <table border="1" width="100%" cellspacing="0">
 <tr>
-<td width="206"><font face="Arial" size="2"><b>Field Name</b></font></td>
+<td width="206"><font face="Arial" size="2">ID</font></td>
-<td width="484"><font face="Arial" size="2"><b>Description</b></font></td>
+<td width="484"><font face="Arial" size="2">This column contains the ID assigned to the Employee.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2"><b>+ Start Crossboarding</b></font></td>
+<td width="206"><font face="Arial" size="2"><b>+ Create New</b></font></td>
-<td width="484"><font face="Arial" size="2">To use this link to Crossboard any of the Employees in the "No Crossboarding" Tab, first tick the checkbox for that Employee, then click on "Start Crossboarding." This link will trigger the [[New-Crossboarding|Crossboarding Wizard]], which will enable you to Crossboard existing Employees.</font></td>
+<td width="484"><font face="Arial" size="2">This link will trigger the [[New-Crossboarding|Crossboarding Wizard]], which will enable you to Crossboard the selected Employee.</font></td>
 </tr>
 <tr>
@@ Line 677: / Line 646: @@
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">ID</font></td>
+<td width="206"><font face="Arial" size="2">Employee</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the ID assigned to that Crossboarding Workflow.</font></td>
+<td width="484"><font face="Arial" size="2">This column contains the Employee that the Crossboarding Pack/Workflow has been assigned to.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Employee</font></td>
+<td width="206"><font face="Arial" size="2">Current Step</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the Employee that the Crossboarding Workflow has been assigned to.</font></td>
+<td width="484"><font face="Arial" size="2">This column indicates the step of the Crossboarding Pack/Workflow that the Employee is currently at.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Department</font></td>
+<td width="206"><font face="Arial" size="2">Status</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the Department that the Employee will be working in.</font></td>
+<td width="484"><font face="Arial" size="2">This column specifies the status of the Crossboarding Pack/Workflow.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Start Date</font></td>
+<td width="206"><font face="Arial" size="2">Date Sent</font></td>
-<td width="484"><font face="Arial" size="2">This column specifies the Employee’s Start Date.</font></td>
+<td width="484"><font face="Arial" size="2">This column lists the date that the Crossboarding Pack/Workflow was sent.</font></td>
+</tr>
+<tr>
+<td width="206"><font face="Arial" size="2">Date Started</font></td>
+<td width="484"><font face="Arial" size="2"> This column lists the date that the Crossboarding Pack/Workflow was started by the Employee.</font></td>
+</tr>
+<tr>
+<td width="206"><font face="Arial" size="2">Job</font></td>
+<td width="484"><font face="Arial" size="2">Current Job</font></td>
+</tr>
+<tr>
+<td width="206"><font face="Arial" size="2">Salary</font></td>
+<td width="484"><font face="Arial" size="2">Current Salary</font></td>
+</tr>
+<tr>
+<td width="206"><font face="Arial" size="2">Type</font></td>
+<td width="484"><font face="Arial" size="2">Type of Crossboarding Done. E.g. Salary, Job, Job Salary, General</font></td>
+</tr>
+<tr>
+<td width="206"><font face="Arial" size="2">Authorisation</font></td>
+<td width="484"><font face="Arial" size="2">This columns specifies if authorisation is required for the Crossboarding Pack/Workflow to be shared with the Employee, and if that authorisation has been granted.</font></td>
+</tr>
+<tr>
+<td width="206"><font face="Arial" size="2">Progress</font></td>
+<td width="484"><font face="Arial" size="2">This column displays the percentage of the Crossboarding Pack/Workflow that has been completed by the Employee.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Action</font></td>
-<td width="484"><font face="Arial" size="2">This enables you to “Start Crossboarding.”.</font></td>
+<td width="484"><font face="Arial" size="2">This column provides you with a list of “Actions” that can be taken in relation to the Crossboarding Pack/Workflow.</font></td>
 </tr>
 </table>
@@ Line 701: / Line 694: @@
 ====Employee Processing Widget – Crossboarding Folder – No Crossboarding Tab====
-The No Crossboarding Tab enables you to view and manage New Employees to whom a Crossboarding Workflow has not yet been assigned.
+The No Crossboarding Tab enables you to view and manage Employees to whom a Crossboarding Pack/Workflow has not yet been assigned. They usually appear in here if there has been a Payroll Import. Including Job and Salary as part of that import. If you want to create a New Job, Salary, Job Salary for people, Select Action <b>"Start Crossboarding"</b>. This will allow you to create a New Record/s (Salary, Job, Salary/Job) before you send the relevant Crossboarding Pack. If you dont want to send Crossboarding Packs which have Offer and Contract, select the Action <b>Move to To Do</b>. From here you can use the Current Job, Salary so you cant send Letter of Offer, Contract included in the relevant Pack. Or you can send a General Crossboarding pack do to the fact that you are just sending intro information to Employees who dont need Crossboarding as such, you just want to communicate with them, and send Videos, Surveys, Company Policies etc. Please note that if the Employee has already got a Job and Salary Record, they will be a Crossboarding enabled Employee. Onboarding is used for sending New Employee information to New Employees. This can be done through Recruitment or by Creating the New Employee Record from the Onboarding Tab - Create New. NOTE: Please make sure that your Crossboarding Packs are set-up in a way, that if you are creating Records/Update for, example: Salary change only the Crossboarding Pack only contains a Offer/Contract template/s that has merge fiends in it that can show the Salary Change. If you are creating new records for Salary and Job Change then the Offer/Contract Templates in the Crossboarding Pack need to reflect this.
+<b>NOTE: Employees who have had their Employee record updated (that is, their New Employee Profile (including Job, Salary etc) has been created/assigned via the "Holding Table" but who are not Crossboarded "Now" via the Crossboarding Wizard, will be saved under the "No Crossboarding" tab. To complete the Crossboarding process (and send these Employees a Crossboarding Pack), follow these steps:
+#Go to the No Crossboarding tab of the Crossboarding folder.
+#Click the "Action" dropdown next to the Employee you want to Crossboard.
+#Select "Move to To Do" (do not select "Start Crossboarding" if you have already/previously completed part of the process by creating a New Employee Record) - otherwise, you will create two new entries on their Employee record - both for the same New Job, New Salary).
+#Go to the "To Do" tab.
+#Click the "Action" dropdown next to the Employee you want to Crossboard.
+#Select "Start Crossboarding."
+#Complete the Crossboarding Wizard.</b>
 <table border="1" width="100%" cellspacing="0">
@@ Line 710: / Line 713: @@
 <tr>
 <td width="206"><font face="Arial" size="2"><b>+ Start Crossboarding</b></font></td>
-<td width="484"><font face="Arial" size="2">To use this link to Crossboard any of the Employees in the "No Crossboarding" Tab, first tick the checkbox for that Employee, then click on "Start Crossboarding." This link will trigger the [[New-Crossboarding|Crossboarding Wizard]], which will enable you to Crossboard existing Employees.</font></td>
+<td width="484"><font face="Arial" size="2">To use this link to Crossboard any of the Employees in the "No Crossboarding" Tab, first tick the checkbox for that Employee, then click on "Start Crossboarding." This link will trigger the Crossboarding Wizard, which will enable you to Crossboard existing Employees. This version of the Crossboarding Wizard  only includes the step that allows the User to assign a Crossboarding Workflow and send it to the Employee.</font></td>
 </tr>
 <tr>
@@ Line 723: / Line 726: @@
 <td width="206"><font face="Arial" size="2"><b>Search</b></font></td>
 <td width="484"><font face="Arial" size="2">The Search field allows you to search all the records in this Tab.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">ID</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the ID assigned to that Crossboarding Workflow.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Employee</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the Employee that the Crossboarding Workflow has been assigned to.</font></td>
+<td width="484"><font face="Arial" size="2">This column contains the Employee that the Crossboarding Pack/Workflow has been assigned to.</font></td>
 </tr>
 <tr>
@@ Line 739: / Line 738: @@
 <td width="206"><font face="Arial" size="2">Start Date</font></td>
 <td width="484"><font face="Arial" size="2">This column specifies the Employee’s Start Date.</font></td>
+</tr>
+<tr>
+<td width="206"><font face="Arial" size="2">Job</font></td>
+<td width="484"><font face="Arial" size="2">Current Job</font></td>
+</tr>
+<tr>
+<td width="206"><font face="Arial" size="2">Salary</font></td>
+<td width="484"><font face="Arial" size="2">Current Salary</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Action</font></td>
-<td width="484"><font face="Arial" size="2">This column provides you with a list of “Actions” that can be taken in related to the Onboarding Workflow. The options are:
+<td width="484"><font face="Arial" size="2">This column provides you with a list of “Actions” that can be taken in relation to the Crossboarding Pack/Workflow. The options are:
-*Start Crossboarding – if you change your mind, you choose to Crossboard the Employee from here by triggering the Crossboarding process, which will open the Crossboarding Wizard.
+*<b>Start Crossboarding</b> – if you change your mind, you choose to Crossboard the Employee from here by triggering the Crossboarding process, which will open the Crossboarding Wizard. This version of the Crossboarding Wizard  only includes the step that allows the User to assign a Crossboarding Workflow and send it to the Employee.
-*Move to To Do – if there is something else you need to do to Crossboard this Employee, you can move them to the To Do Tab.
+*<b>Move to To Do</b> – if there is something else you need to do to Crossboard this Employee, you can move them to the To Do Tab.
-*Remove From List – if there is nothing else you need to do in relation to this Employee, you can remove them from the list.</font></td>
+*<b>Remove From List</b> – if there is nothing else you need to do in relation to this Employee, you can remove them from the list.</font></td>
 </tr>
 </table>
@@ Line 752: / Line 759: @@
 ====Employee Processing Widget – Crossboarding Folder – All Tab====
-The All Tab enables you to view and manage all Crossboarding tasks and Employees to whom Crossboarding Workflows have been assigned.
+The All Tab enables you to view and manage all Crossboarding tasks and Employees to whom Crossboarding Pack/Workflows have been assigned.
 <table border="1" width="100%" cellspacing="0">
@@ Line 769: / Line 776: @@
 <tr>
 <td width="206"><font face="Arial" size="2">ID</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the ID assigned to that Crossboarding Workflow.</font></td>
+<td width="484"><font face="Arial" size="2">This column contains the ID assigned to that Crossboarding Pack/Workflow.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Created</font></td>
-<td width="484"><font face="Arial" size="2">This column specifies the date and time that the Crossboarding Workflow was created.</font></td>
+<td width="484"><font face="Arial" size="2">This column specifies the date and time that the Crossboarding Pack/Workflow was created.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Schedule</font></td>
+<td width="206"><font face="Arial" size="2">Sent</font></td>
-<td width="484"><font face="Arial" size="2">This column indicates when the Crossboarding Workflow was/is scheduled to be sent.</font></td>
+<td width="484"><font face="Arial" size="2">This column indicates when the Crossboarding Pack/Workflow was actually to be sent.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Deployed</font></td>
-<td width="484"><font face="Arial" size="2">This column indicates when the Crossboarding Workflow was actually to be sent.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Name</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the name of the Employee that Crossboarding Workflow was sent to.</font></td>
+<td width="484"><font face="Arial" size="2">This column contains the name of the Employee that Crossboarding Pack/Workflow was sent to.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Name</font></td>
+<td width="206"><font face="Arial" size="2">Workflow Name</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the name of the Crossboarding Workflow was sent to the Employee named in the previous column.</font></td>
+<td width="484"><font face="Arial" size="2">This column contains the name of the Crossboarding Pack/Workflow was sent to the Employee named in the previous column.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Employees</font></td>
-<td width="484"><font face="Arial" size="2">This column indicates the number of Employees that the Crossboarding Workflow has been assigned to.</font></td>
+<td width="484"><font face="Arial" size="2">This column indicates the number of Employees that the Crossboarding Pack/Workflow has been assigned to.</font></td>
+</tr>
+<tr>
+<td width="206"><font face="Arial" size="2">Status</font></td>
+<td width="484"><font face="Arial" size="2">This column specifies the status of the Crossboarding Pack/Workflow.</font></td>
+</tr>
+<tr>
+<td width="206"><font face="Arial" size="2">Job</font></td>
+<td width="484"><font face="Arial" size="2">Current Job</font></td>
+</tr>
+<tr>
+<td width="206"><font face="Arial" size="2">Salary</font></td>
+<td width="484"><font face="Arial" size="2">Current Salary</font></td>
+</tr>
+<tr>
+<td width="206"><font face="Arial" size="2">Type</font></td>
+<td width="484"><font face="Arial" size="2">Type of Crossboarding Done. E.g. Salary, Job, Job Salary, General</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Action</font></td>
-<td width="484"><font face="Arial" size="2">This column provides you with a list of “Actions” that can be taken in related to the Crossboarding Workflow.</font></td>
+<td width="484"><font face="Arial" size="2">This column provides you with a list of “Actions” that can be taken in relation to the Crossboarding Pack/Workflow.</font></td>
 </tr>
 </table>
 ===Employee Processing Widget – Offboarding Folder===
@@ Line 806: / Line 824: @@
 Within the Offboarding Folder, there are a series of “Tabs” where you can manage the Offboarding of Employees. Those Tabs are:
 *Active.
-*Completed.
+*Completed (w). (Meaning they have offboarded with a Workflow).
 *Cancelled.
 *To Do.
 *Active Employees.
-*Completed.
+*Completed. (Meaning they have offboarded without a Workflow).
 *All.
-====Employee Processing Widget – Offboarding Folder – Active Tab====
+The optimal process for Offboarding Employees is:
+#Return Company Property.
+#Specify the departing Employee as a 'Leaver' by entering their "Last Day or Work".
+#Offboard the Employee Via the Offboarding Wizard.
-The Offboarding Active Tab enables you to view and manage Employees with an active Offboarding Workflow assigned to them.
+However, it is also possible to change nominate / specify an Employee as a leaver and start the Offboarding process without first having return Company Property.
+For an explanation of the Offboarding process, go to the [[New-Offboarding|Offboarding Wizard]].
+<b>NOTE:</b>: User Profiles/Accounts are active for as long as the User remains an Employee or has active User Group/s permissions assigned. When an Employee leaves your organisation and you 'Offboard' them, their User Profile/Account is deactivated when the following two parameters are met:
+*The Employee is marked as a 'Leaver' in the System by entering their "Last Day or Work". The Employees Leaver Flag will be ticked automatically following the passing of their "Last Day of Work. They will then not be able to log back into the system.
+====Employee Processing Widget – Offboarding Folder – To Do Tab====
+The Offboarding To-Do Tab enables you to view and manage any outstanding tasks related to Employees who require Offboarding.
 <table border="1" width="100%" cellspacing="0">
@@ Line 821: / Line 852: @@
 <td width="206"><font face="Arial" size="2"><b>Field Name</b></font></td>
 <td width="484"><font face="Arial" size="2"><b>Description</b></font></td>
+</tr>
+<tr>
+<td width="206"><font face="Arial" size="2"><b>+ Start Offboarding</b></font></td>
+<td width="484"><font face="Arial" size="2">To use this link to Offboard any of the Employees in the "To Do" Tab, first tick the checkbox for that Employee, then click on "Start Offboarding." This link will trigger the [[New-Offboarding|Offboarding Wizard]], which will enable you to Offboard a Leaver.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2"><b>+ Create New</b></font></td>
-<td width="484"><font face="Arial" size="2">This link will trigger the [[New-Offboarding|Offboarding Wizard]], which will enable you to Offboard the selected Employee.</font></td>
+<td width="484"><font face="Arial" size="2">This link will trigger the [[New-Offboarding|Offboarding Wizard]], which will enable you to Offboard multiple or a single Leavers.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2"><b>Search</b></font></td>
 <td width="484"><font face="Arial" size="2">The Search field allows you to search all the records in this Tab.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">ID</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the ID assigned to that Offboarding Workflow.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Onboarding Name</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the name of the Offboarding Workflow.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Employee</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the Employee that the Offboarding Workflow has been assigned to.</font></td>
+<td width="484"><font face="Arial" size="2">This column contains the Employee that the Offboarding Pack/Workflow has been assigned to.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Current Step</font></td>
+<td width="206"><font face="Arial" size="2">Department</font></td>
-<td width="484"><font face="Arial" size="2">This column indicates the step of the Offboarding Workflow that the Employee is currently at.</font></td>
+<td width="484"><font face="Arial" size="2">This column contains the Department that the Employee will be working in.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Status</font></td>
+<td width="206"><font face="Arial" size="2">To Do Created</font></td>
-<td width="484"><font face="Arial" size="2">This column specifies the status of the Offboarding Workflow.</font></td>
+<td width="484"><font face="Arial" size="2">This column specifies the date the Offboarding ‘To Do’ was created for that Employee.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Date Sent</font></td>
+<td width="206"><font face="Arial" size="2">Property</font></td>
-<td width="484"><font face="Arial" size="2">This column lists the date that the Offboarding Workflow was sent.</font></td>
+<td width="484"><font face="Arial" size="2">This column enables you to start the “Return Property” Wizard, which enables you to ensure that the Employee returns all Company Property prior to departure.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Date Started</font></td>
+<td width="206"><font face="Arial" size="2">Actions</font></td>
-<td width="484"><font face="Arial" size="2"> This column lists the date that the Offboarding Workflow was started by the Employee.</font></td>
+<td width="484"><font face="Arial" size="2">This column provides you with a list of “Actions” that can be taken in relation to the Offboarding Pack/Workflow. The options are:
-</tr>
+*<b>Complete Leaver Details</b> – after an Employee has submitted their Resignation via the [[New-Resignation|Resignation wizard]] their Resignation record will appear under the 'To Do' Tab. The first step for People & Culture Users thereafter is to complete the 'Leaver' details and specify if the Employee resignation is voluntary or involuntary. The User can then 'Start Offboarding' (which will be automatically triggered upon completion of this Step.
-<tr>
+*<b>Start Offboarding</b> - start the Offboarding process by launching the [[New-Offboarding|Offboarding Wizard]]. Employees can only be Offboarded after they have been set as 'a 'Leaver' by entering the Employees "Last Day or Work". The Employee will not be able to log into the system following this date, as the "Leaver" Flag will be automatically ticked. Users can Offboard Employees with or without an Offboarding Workflow/Departure Pack. To see these options (With or Without) Click Offboarding Now and then select the Dropdown for Workflows to send, and then select "Workflow Now Required". If you select Workflow Now Required, the person will be moved to the "Completed Tab". If you select a Workflow, they will be the Pack and then when they have completed the Pack, they will be moved to "Compeleted (w)" which means Completed with Workflow Pack.
-<td width="206"><font face="Arial" size="2">Date Completed</font></td>
+*<b>Review Resignation Documents</b> – you can view any resignation documents that have been attached when an Employee / Manager / People & Culture User has resigned, if they have attached a Resignation Letter or other Documents. If nothing has been attached, P&C Users can also attach these from here at any time.</font></td>
-<td width="484"><font face="Arial" size="2"> This column lists the date that the Offboarding Workflow was completed by the Employee (if completed), otherwise it displays “Not Completed.”</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Authorisation</font></td>
-<td width="484"><font face="Arial" size="2">This columns specifies if authorisation is required for the Offboarding Workflow to be shared with the Employee, and if that authorisation has been granted.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Progress</font></td>
-<td width="484"><font face="Arial" size="2">This column displays the percentage of the Offboarding Workflow that has been completed by the Employee.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Action</font></td>
-<td width="484"><font face="Arial" size="2">This column provides you with a list of “Actions” that can be taken in related to the Offboarding Workflow. The options are:
-*Complete – you can complete the Offboarding Workflow on the Employee’s behalf.
-*Resend – you can resend the Offboarding Workflow to the Employee.
-*Set as Non-Starter – if the Applicant is offered a Job, but doesn’t show up for work, then you can flag them as a Non-Starter and investigate why.
-*Cancel – you can the Offboarding Workflow send to the Employee.</font></td>
 </tr>
 </table>
+====Employee Processing Widget – Offboarding Folder – Active Offboarding Tab====
-===Employee Processing Widget – Offboarding Folder – Completed (W) Tab===
+The Offboarding Active Tab enables you to view and manage Employees with an active Offboarding Pack/Workflow assigned to them.
-The Offboarding Completed Tab enables you to view and manage Employees who are in the process of completing the Offboarding Workflow assigned to them.
 <table border="1" width="100%" cellspacing="0">
@@ Line 889: / Line 898: @@
 <td width="206"><font face="Arial" size="2"><b>Field Name</b></font></td>
 <td width="484"><font face="Arial" size="2"><b>Description</b></font></td>
+</tr>
+<tr>
+<td width="206"><font face="Arial" size="2"><b>+ Create New</b></font></td>
+<td width="484"><font face="Arial" size="2">This link will trigger the [[New-Offboarding|Offboarding Wizard]], which will enable you to Offboard multiple or a single Employee.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2"><b>Search</b></font></td>
 <td width="484"><font face="Arial" size="2">The Search field allows you to search all the records in this Tab.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">ID</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the ID assigned to that Offboarding Workflow.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Onboarding Name</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the name of the Offboarding Workflow.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Employee</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the Employee that the Offboarding Workflow has been assigned to.</font></td>
+<td width="484"><font face="Arial" size="2">This column contains the Employee that the Offboarding Pack/Workflow has been assigned to.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Current Step</font></td>
-<td width="484"><font face="Arial" size="2">This column indicates the step of the Offboarding Workflow that the Employee is currently at.</font></td>
+<td width="484"><font face="Arial" size="2">This column indicates the step of the Offboarding Pack/Workflow that the Employee is currently at.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Status</font></td>
-<td width="484"><font face="Arial" size="2">This column specifies the status of the Offboarding Workflow.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Date Sent</font></td>
-<td width="484"><font face="Arial" size="2">This column lists the date that the Offboarding Workflow was sent.</font></td>
+<td width="484"><font face="Arial" size="2">This column lists the date that the Offboarding Pack/Workflow was sent.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Date Started</font></td>
-<td width="484"><font face="Arial" size="2"> This column lists the date that the Offboarding Workflow was started by the Employee.</font></td>
+<td width="484"><font face="Arial" size="2"> This column lists the date that the Offboarding Pack/Workflow was started by the Employee.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Date Completed</font></td>
-<td width="484"><font face="Arial" size="2"> This column lists the date that the Offboarding Workflow was completed by the Employee (if completed), otherwise it displays “Not Completed.”</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Authorisation</font></td>
-<td width="484"><font face="Arial" size="2">This columns specifies if authorisation is required for the Offboarding Workflow to be shared with the Employee, and if that authorisation has been granted.</font></td>
+<td width="484"><font face="Arial" size="2">This columns specifies if authorisation is required for the Offboarding Pack/Workflow to be shared with the Employee, and if that authorisation has been granted.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Progress</font></td>
-<td width="484"><font face="Arial" size="2">This column displays the percentage of the Offboarding Workflow that has been completed by the Employee.</font></td>
+<td width="484"><font face="Arial" size="2">This column displays the percentage of the Offboarding Pack/Workflow that has been completed by the Employee.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Action</font></td>
+<td width="206"><font face="Arial" size="2">Actions</font></td>
-<td width="484"><font face="Arial" size="2">This column provides you with a list of “Actions” that can be taken in related to the Offboarding Workflow. The options are:
+<td width="484"><font face="Arial" size="2">This column provides you with a list of “Actions” that can be taken in relation to the Offboarding Pack/Workflow. The options are:
-*View Result – you view the result/s of the Offboarding Workflow.
+*<b>Complete</b> – allows the User to complete the Offboarding Pack/Workflow on the Employee’s behalf.
-*Set as Non-Starter – if the Applicant is offered a Job, but doesn’t show up for work, then you can flag them as a Non-Starter and investigate why.</font></td>
+*<b>Resend</b> – allows the User to resend the Offboarding Pack/Workflow to the Employee.
+*<b>View Result</b> – allows the User to view the results of any questionnaires/surveys sent as part of the Offboarding Pack sent to the departing Employee.
+*<b>Cancel</b> – allows the User to cancel the Offboarding Pack/Workflow send to the Employee.
+*<b>Review Resignation Documents</b> – you can view any resignation documents that have been attached when an Employee / Manager / People & Culture User has resigned, if they have attached a Resignation Letter or other Documents. If nothing has been attached, P&C Users can also attach these from here at any time.</font></td>
 </tr>
 </table>
+====Employee Processing Widget – Offboarding Folder – Completed (W) Tab====
-====Employee Processing Widget – Offboarding Folder – Cancelled Tab====
+The Offboarding Completed Tab enables you to view and manage Employees who have or are in the process of completing the Offboarding Pack/Workflow assigned to them.
-The Offboarding Cancelled Tab enables you to view and manage Employees for whom an Offboarding Workflow assigned to them has been Cancelled.
 <table border="1" width="100%" cellspacing="0">
@@ Line 954: / Line 953: @@
 <tr>
 <td width="206"><font face="Arial" size="2"><b>+ Create New</b></font></td>
-<td width="484"><font face="Arial" size="2">This link will trigger the [[New-Offboarding|Offboarding Wizard]], which will enable you to Offboard the selected Employee.</font></td>
+<td width="484"><font face="Arial" size="2">This link will trigger the [[New-Offboarding|Offboarding Wizard]], which will enable you to Offboard multiple or a single Employee.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2"><b>Search</b></font></td>
 <td width="484"><font face="Arial" size="2">The Search field allows you to search all the records in this Tab.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">ID</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the ID assigned to that Offboarding Workflow.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Onboarding Name</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the name of the Offboarding Workflow.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Employee</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the Employee that the Offboarding Workflow has been assigned to.</font></td>
+<td width="484"><font face="Arial" size="2">This column contains the Employee that the Offboarding Pack/Workflow has been assigned to.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Current Step</font></td>
-<td width="484"><font face="Arial" size="2">This column indicates the step of the Offboarding Workflow that the Employee is currently at.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Status</font></td>
-<td width="484"><font face="Arial" size="2">This column specifies the status of the Offboarding Workflow.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Date Sent</font></td>
-<td width="484"><font face="Arial" size="2">This column lists the date that the Offboarding Workflow was sent.</font></td>
+<td width="484"><font face="Arial" size="2">This column lists the date that the Offboarding Pack/Workflow was sent.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Date Started</font></td>
-<td width="484"><font face="Arial" size="2"> This column lists the date that the Offboarding Workflow was started by the Employee.</font></td>
+<td width="484"><font face="Arial" size="2"> This column lists the date that the Offboarding Pack/Workflow was started by the Employee.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Date Completed</font></td>
-<td width="484"><font face="Arial" size="2"> This column lists the date that the Offboarding Workflow was completed by the Employee (if completed), otherwise it displays “Not Completed.”</font></td>
+<td width="484"><font face="Arial" size="2"> This column lists the date that the Offboarding Pack/Workflow was completed by the Employee (if completed), otherwise it displays “Not Completed.”</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Authorisation</font></td>
+<td width="206"><font face="Arial" size="2">Required Headcount</font></td>
-<td width="484"><font face="Arial" size="2">This columns specifies if authorisation is required for the Offboarding Workflow to be shared with the Employee, and if that authorisation has been granted.</font></td>
+<td width="484"><font face="Arial" size="2">This columns specifies the total Headcount  Requirement for that Job Type approved within the organisation Vs the number of actual Employees holding that Job Type within the organisation (after the Employee you're Offboarding was set to 'Leaver' and then Offboarded).</font></td>
+</tr>
+<tr>
+<td width="206"><font face="Arial" size="2">Separation Certificate</font></td>
+<td width="484"><font face="Arial" size="2">This columns displays a 'View'able link to the Employee's Separation Certificate (if available - otherwise N/A will be displayed). The Separation Certificate can be downloaded as a .PDF, send to the departing Employee via email, and also resent to the Employee if requested. The Separation Certificate history can also be viewed, including:
+*Date created.
+*Date first sent to departing Employee.
+*Any subsequent dates when it was resent to the ex-Employee.
+*Who sent the Separation Certificate.
+<b>Note:</b> Merge field data like the employee address can be updated the Separation Certificate needs to be resent (and, for example, the Ex-Employee's email or home address has changed). This can be done on either the 'Merge Fields' or 'Review' steps in the Wizard.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Progress</font></td>
-<td width="484"><font face="Arial" size="2">This column displays the percentage of the Offboarding Workflow that has been completed by the Employee.</font></td>
+<td width="484"><font face="Arial" size="2">This column displays the percentage of the Offboarding Pack/Workflow that has been completed by the Employee.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Action</font></td>
+<td width="206"><font face="Arial" size="2">Actions</font></td>
-<td width="484"><font face="Arial" size="2">This column provides you with a list of “Actions” that can be taken in related to the Offboarding Workflow.</font></td>
+<td width="484"><font face="Arial" size="2">This column provides you with a list of “Actions” that can be taken in relation to the Offboarding Pack/Workflow. The options are:
+*<b>View Result</b> – you view the result/s of the Offboarding Workflow.
+*<b>Update Leaver Reasons</b> – you can enter or update "Leaver Reasons"
+*<b>Send Separation Certificate</b> – allows Users to send a Separation Certificate to the departing Employee. The Separation Certificate can be sent multiple times (upon request from the departing Employee). Each subsequent send will be recorded on the Separation Certificate, including the date and who is was sent by.
+*<b>New Requisition</b> - allows Users to trigger the Vacancy Requisition Wizard and create a New Vacancy Requisition (to replace the Employee which has just left/been Offboarded).
+*<b>New Vacancy</b> - allows Users to trigger the New Vacancy Wizard and create a New Vacancy (to replace the Employee which has just left/been Offboarded).
+*<b>Review Resignation Documents</b> – you can view any resignation documents that have been attached when an Employee / Manager / People & Culture User has resigned, if they have attached a Resignation Letter or other Documents. If nothing has been attached, P&C Users can also attach these from here at any time.</font></td>
 </tr>
 </table>
+====Employee Processing Widget – Offboarding Folder – Cancelled Tab====
-====Employee Processing Widget – Offboarding Folder – To Do Tab====
+The Offboarding Cancelled Tab enables you to view and manage Employees for whom an Offboarding Pack/Workflow assigned to them has been Cancelled.
-The Offboarding To-Do Tab enables you to view and manage any outstanding tasks related to Employees who require Offboarding.
 <table border="1" width="100%" cellspacing="0">
@@ Line 1,017: / Line 1,015: @@
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2"><b>+ Start Offboarding</b></font></td>
+<td width="206"><font face="Arial" size="2"><b>+ Create New</b></font></td>
-<td width="484"><font face="Arial" size="2">To use this link to Offboard any of the Employees in the "To Do" Tab, first tick the checkbox for that Employee, then click on "Start Offboarding." This link will trigger the [[New-Offboarding|Offboarding Wizard]], which will enable you to Offboard Leavers.</font></td>
+<td width="484"><font face="Arial" size="2">This link will trigger the [[New-Offboarding|Offboarding Wizard]], which will enable you to Offboard the selected Employee.</font></td>
 </tr>
 <tr>
@@ Line 1,025: / Line 1,023: @@
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">ID</font></td>
+<td width="206"><font face="Arial" size="2">Employee</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the ID assigned to that Offboarding Workflow.</font></td>
+<td width="484"><font face="Arial" size="2">This column contains the Employee that the Offboarding Pack/Workflow has been assigned to.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Employee</font></td>
+<td width="206"><font face="Arial" size="2">Current Step</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the Employee that the Offboarding Workflow has been assigned to.</font></td>
+<td width="484"><font face="Arial" size="2">This column indicates the step of the Offboarding Pack/Workflow that the Employee is currently at.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Department</font></td>
+<td width="206"><font face="Arial" size="2">Date Sent</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the Department that the Employee will be working in.</font></td>
+<td width="484"><font face="Arial" size="2">This column lists the date that the Offboarding Pack/Workflow was sent.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Start Date</font></td>
+<td width="206"><font face="Arial" size="2">Date Started</font></td>
-<td width="484"><font face="Arial" size="2">This column specifies the Employee’s Start Date.</font></td>
+<td width="484"><font face="Arial" size="2"> This column lists the date that the Offboarding Pack/Workflow was started by the Employee.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Action</font></td>
+<td width="206"><font face="Arial" size="2">Authorisation</font></td>
-<td width="484"><font face="Arial" size="2">This column provides you with a list of “Actions” that can be taken in related to the Offboarding Workflow.</font></td>
+<td width="484"><font face="Arial" size="2">This columns specifies if authorisation is required for the Offboarding Pack/Workflow to be shared with the Employee, and if that authorisation has been granted.</font></td>
 </tr>
 <tr>
+<td width="206"><font face="Arial" size="2">Progress</font></td>
+<td width="484"><font face="Arial" size="2">This column displays the percentage of the Offboarding Pack/Workflow that has been completed by the Employee.</font></td>
+</tr>
+<tr>
+<td width="206"><font face="Arial" size="2">Actions</font></td>
+<td width="484"><font face="Arial" size="2">This column provides you with a list of “Actions” that can be taken in relation to the Offboarding Pack/Workflow. The options are:
+*<b>Review Resignation Documents</b> – you can view any resignation documents that have been attached when an Employee / Manager / People & Culture User has resigned, if they have attached a Resignation Letter or other Documents. If nothing has been attached, P&C Users can also attach these from here at any time.</font></td>
+</tr>
 </table>
 ====Employee Processing Widget – Offboarding Folder – Active Employees Tab====
@@ Line 1,064: / Line 1,069: @@
 <td width="206"><font face="Arial" size="2"><b>Search</b></font></td>
 <td width="484"><font face="Arial" size="2">The Search field allows you to search all the records in this Tab.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">ID</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the ID assigned to that Offboarding Workflow.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Employee</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the Employee that the Onboarding Workflow has been assigned to.</font></td>
+<td width="484"><font face="Arial" size="2">This column contains the Employee that the Onboarding Pack/Workflow has been assigned to.</font></td>
 </tr>
 <tr>
@@ Line 1,087: / Line 1,088: @@
 <tr>
 <td width="206"><font face="Arial" size="2">Action</font></td>
-<td width="484"><font face="Arial" size="2">This column provides you with a list of “Actions” that can be taken in related to the Offboarding Workflow, which involves setting the Employee’s status to “Leaver.”</font></td>
+<td width="484"><font face="Arial" size="2">This column provides you with a list of “Actions” that can be taken in relation to the Offboarding Pack/Workflow, which involves setting the Employee’s status to “Leaver.”
+*Set Employee as Leaver – allows Users to set departing a departing Employee as a 'Leaver,' which must be done prior to Offboarding. To set as Leaver, Enter the "Last Day of Work". The system will automatically tick the "Leaver" flag of the Employee, the day after their "Last Day of Work".</font></td>
 </tr>
 </table>
 ====Employee Processing Widget – Offboarding Folder – Completed Tab====
+The Offboarding Completed Tab enables you to view and manage Employees who have completed Offboarding and did not have an Offboarding Pack/Workflow assigned to them.
-The Offboarding Completed Tab enables you to view and manage Employees who did not have an Offboarding Workflow assigned to them.
 <table border="1" width="100%" cellspacing="0">
@@ Line 1,105: / Line 1,105: @@
 <td width="206"><font face="Arial" size="2"><b>Search</b></font></td>
 <td width="484"><font face="Arial" size="2">The Search field allows you to search all the records in this Tab.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">ID</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the ID assigned to that Offboarding Workflow.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Employee</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the Employee that the Onboarding Workflow has been assigned to.</font></td>
+<td width="484"><font face="Arial" size="2">This column contains the Employee that the Onboarding Pack/Workflow has been assigned to.</font></td>
 </tr>
 <tr>
@@ Line 1,127: / Line 1,123: @@
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Action</font></td>
+<td width="206"><font face="Arial" size="2">Required Headcount</font></td>
-<td width="484"><font face="Arial" size="2">This column provides you with a list of “Actions” that can be taken in related to the Offboarding Workflow.</font></td>
+<td width="484"><font face="Arial" size="2">This columns specifies the total Headcount  Requirement for that Job Type approved within the organisation Vs the number of actual Employees holding that Job Type within the organisation (after the Employee you're Offboarding was set to 'Leaver' and then Offboarded).</font></td>
+</tr>
+<tr>
+<td width="206"><font face="Arial" size="2">Separation Certificate</font></td>
+<td width="484"><font face="Arial" size="2">This columns displays a 'View'able link to the Employee's Separation Certificate (if available - otherwise N/A will be displayed). The Separation Certificate can be downloaded as a .PDF, send to the departing Employee via email, and also resent to the Employee if requested. The Separation Certificate history can also be viewed, including:
+*Date created.
+*Date first sent to departing Employee.
+*Any subsequent dates when it was resent to the ex-Employee.
+*Who sent the Separation Certificate.
+<b>Note:</b> Merge field data like the employee address can be updated the Separation Certificate needs to be resent (and, for example, the Ex-Employee's email or home address has changed). This can be done on either the 'Merge Fields' or 'Review' steps in the Wizard.
+</font></td>
+</tr>
+<tr>
+<td width="206"><font face="Arial" size="2">Actions</font></td>
+<td width="484"><font face="Arial" size="2">This column provides you with a list of “Actions” that can be taken in relation to the Offboarding Pack/Workflow. The options are:
+*<b>Send Separation Certificate</b> – allows Users to send a Separation Certificate to the departing Employee. The Separation Certificate can be sent multiple times (upon request from the departing Employee). Each subsequent send will be recorded on the Separation Certificate, including the date and who is was sent by.
+*<b>Update Leaver Reasons</b> – allows you to update the employees reason for Leaving.
+*<b>New Requisition</b> - allows Users to trigger the Vacancy Requisition Wizard and create a New Vacancy Requisition (to replace the Employee which has just left/been Offboarded).
+*<b>New Vacancy</b> - allows Users to trigger the New Vacancy Wizard and create a New Vacancy (to replace the Employee which has just left/been Offboarded).
+*<b>Review Resignation Documents</b> – you can view any resignation documents that have been attached when an Employee / Manager / People & Culture User has resigned, if they have attached a Resignation Letter or other Documents. If nothing has been attached, P&C Users can also attach these from here at any time.</font></td>
 </tr>
 </table>
@@ Line 1,134: / Line 1,150: @@
 ====Employee Processing Widget – Offboarding Folder – All Tab====
-The All Tab enables you to view and manage all Offboarding tasks and Employees to whom Offboarding Workflows have been assigned.
+The All Tab enables you to view and manage all Offboarding tasks related to the Offboarding of Employees.
 <table border="1" width="100%" cellspacing="0">
@@ Line 1,142: / Line 1,158: @@
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2"><b>+ Send New/Deploy New</b></font></td>
+<td width="206"><font face="Arial" size="2"><b>+ Start Offboarding</b></font></td>
-<td width="484"><font face="Arial" size="2">This link will trigger the [[New-Offboarding|Offboarding Wizard]], which will enable you to Offboard Leavers using the Offboarding Workflow of your choice.</font></td>
+<td width="484"><font face="Arial" size="2">To use this link to Offboard any of the Employees in the "To Do" Tab, first tick the checkbox for that Employee, then click on "Start Offboarding." This link will trigger the [[New-Offboarding|Offboarding Wizard]], which will enable you to Offboard a Leaver.</font></td>
 </tr>
 <tr>
@@ Line 1,151: / Line 1,167: @@
 <tr>
 <td width="206"><font face="Arial" size="2">ID</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the ID assigned to that Offboarding Workflow.</font></td>
+<td width="484"><font face="Arial" size="2">This column contains the ID assigned to that Offboarding Pack/Workflow.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Created</font></td>
-<td width="484"><font face="Arial" size="2">This column specifies the date and time that the Offboarding Workflow was created.</font></td>
+<td width="484"><font face="Arial" size="2">This column specifies the date and time that the Offboarding Pack/Workflow was created.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Schedule</font></td>
+<td width="206"><font face="Arial" size="2">Sent</font></td>
-<td width="484"><font face="Arial" size="2">This column indicates when the Offboarding Workflow was/is scheduled to be sent.</font></td>
+<td width="484"><font face="Arial" size="2">This column indicates when the Offboarding Pack/Workflow was actually to be sent.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Deployed</font></td>
-<td width="484"><font face="Arial" size="2">This column indicates when the Offboarding Workflow was actually to be sent.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Name</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the name of the Employee that Offboarding Workflow was sent to.</font></td>
+<td width="484"><font face="Arial" size="2">This column contains the name of the Employee that Offboarding Pack/Workflow was sent to.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Name</font></td>
+<td width="206"><font face="Arial" size="2">Workflow Name</font></td>
-<td width="484"><font face="Arial" size="2">This column contains the name of the Offboarding Workflow was sent to the Employee named in the previous column.</font></td>
+<td width="484"><font face="Arial" size="2">This column contains the name of the Offboarding Pack/Workflow was sent to the Employee named in the previous column.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Employees</font></td>
-<td width="484"><font face="Arial" size="2">This column indicates the number of Employees that the Offboarding Workflow has been assigned to.</font></td>
+<td width="484"><font face="Arial" size="2">This column indicates the number of Employees that the Offboarding Pack/Workflow has been assigned to.</font></td>
+</tr>
+<tr>
+<td width="206"><font face="Arial" size="2">Status</font></td>
+<td width="484"><font face="Arial" size="2">This column specifies the status of the Offboarding Pack/Workflow.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Action</font></td>
-<td width="484"><font face="Arial" size="2">This column provides you with a list of “Actions” that can be taken in related to the Offboarding Workflow. The options are:
+<td width="484"><font face="Arial" size="2">This column provides you with a list of “Actions” that can be taken in relation to the Offboarding Pack/Workflow. The options are:
-*Cancel Deployment – enables you to cancel sending the Offboarding Workflow, or to stop the Offboarding Workflow at its current step.</font></td>
+*<b>Cancel Offboarding Pack</b> – enables you to cancel sending the Offboarding Workflow/pack, or to stop the Offboarding Pack/Workflow at its current step.</font></td>
 </tr>
 </table>
@@ Line 1,186: / Line 1,202: @@
 ==On/Cross/Offboarding - User Management Widget==
-This Widget allows Users to quickly configure user access to existing employees. They can also quickly review employees who have/do not have access and users with access but no employee profile linked.
+This Widget allows Users to quickly configure User access to new and existing Employees, as well as providing System access to Users that are not Employees. Users can also quickly review Employees who have/do not have access and Users with access but no employee profile linked.
-These widgets can be moved around in the Dashboard. They can also be removed from the Dashboard. This can be done in Maintenance --> Groups --> Permissions --> Select a Group and Go to the Widgets Widgets.
+Users can be classified in the following ways:
+#Users that are Employees.
+#Users that are not Employees but work for or are associated with the organisation (E.G. Board Members and Directors).
+#Users that are external parties (for example Recruitment Agencies/Consultants etc).
+These widgets can be moved around in the Dashboard. They can also be removed from the Dashboard. This can be done in Maintenance --> Groups --> Permissions --> Select a Group and Go to the Widget/s.
 ===User Management - User Group Assigned Tab===
@@ Line 1,197: / Line 1,220: @@
 <td width="206"><font face="Arial" size="2"><b>Field Name</b></font></td>
 <td width="484"><font face="Arial" size="2"><b>Description</b></font></td>
+</tr>
+<tr>
+<td width="206"><font face="Arial" size="2"><b>+Create User</b></font></td>
+<td width="484"><font face="Arial" size="2">The "Create User" Wizard allows System Administrators and HR/People & Culture Managers to create new Users. The Create User Wizard contains the following fields:
+*First Name - add the First name of the User.
+*Last Name - add the Last name of the User.
+*Email - add the email address of the User.
+*User Group - specify/select the User Group/s that User should be part of. User Group/s have different permissions and those permissions will be applied to that User based on the User Groups assigned at this step.
+*Timezone - specify which timezone the User is in.
+*Currency - specify the currency for that User.</font></td>
 </tr>
 <tr>
@@ Line 1,212: / Line 1,245: @@
 <tr>
 <td width="206"><font face="Arial" size="2">Action</font></td>
-<td width="484"><font face="Arial" size="2">You can use this dropdown to deactivate user access, update employee's assigned group permissions, change username/email address, reset password, update timezone and update currency details.</font></td>
+<td width="484"><font face="Arial" size="2">This column provides you with a list of “Actions” that can be taken in related to Employees that have a User Group/s assigned. The options are:
-</tr>
+*<b>De-Activate User</b> - allows the User to de-activate an employee's user account.
-<tr>
+*<b>Update User Group</b> - allows the User to update an employee's user group permission.
-<td width="206"><font face="Arial" size="2">Action: De-Activate User</font></td>
+*<b>Change User Name / Email Address</b> - allows the User to update a User's username i.e. the email address the employee enters to log into the system.
-<td width="484"><font face="Arial" size="2">Select this action to de-activate an employee's user account.</font></td>
+*<b>Send Reset Password</b> - allows the User to send a password reset link to the employee's email address.
-</tr>
+*<b>Update Timezone</b> -allows the User to update the timezone the employee is based in.
-<tr>
+*<b>Update Currency</b> - allows the User to update the currency the employee is based in.</font></td>
-<td width="206"><font face="Arial" size="2">Action: Update User Group</font></td>
-<td width="484"><font face="Arial" size="2">Select this action to update an employee's user group permission.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Action: Change User Name / Email Address</font></td>
-<td width="484"><font face="Arial" size="2">Select this action to update a User's username i.e. the email address the employee enters to log into the system.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Action: Send Reset Password</font></td>
-<td width="484"><font face="Arial" size="2">Select this action to send a password reset link to the employee's email address..</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Action: Update Timezone</font></td>
-<td width="484"><font face="Arial" size="2">Select this action to update the timezone the employee is based in.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Action: Update Currency</font></td>
-<td width="484"><font face="Arial" size="2">Select this action to update the currency the employee is based in.</font></td>
 </tr>
 </table>
@@ Line 1,243: / Line 1,258: @@
 ===User Management - No User Group Tab===
-Selecting this Tab will display all Employees who have not been assigned a User Group.
+Selecting this Tab will display all Employees who have not yet been assigned a User Group, which means they won't be able to take any actions in the System (because all functionality in the System is tied to User Group permissions.
 <table border="1" width="100%" cellspacing="0">
@@ Line 1,260: / Line 1,275: @@
 <tr>
 <td width="206"><font face="Arial" size="2">Action</font></td>
-<td width="484"><font face="Arial" size="2">You can use this dropdown to assign a user group, Change User Name / Email Address, Update Timezone details and Update Currency details.</font></td>
+<td width="484"><font face="Arial" size="2">This column provides you with a list of “Actions” that can be taken in relation to Employees/Users without a User Group assigned. The options are:
-</tr>
+*<b>Assign User Group and Profile</b> - allows the Users to assign a User Group Profile to the Employee/User.</font></td>
-<tr>
-<td width="206"><font face="Arial" size="2">Action: Assign User Group and Profile</font></td>
-<td width="484"><font face="Arial" size="2">Select this action to assign a user group to this employee and update their currency/timezone details.</font></td>
 </tr>
 </table>
@@ Line 1,271: / Line 1,283: @@
 ===User Management - User Group Only Tab===
-Selecting this Tab will display all Users in the system who do not have an Employee profile linked.
+Selecting this Tab will display all Users in the system who do not have an Employee profile linked. For example, an HR Consultant or Recruiter could be assigned a relevant User Group that gives them access/permission to access some part of the System, but does not give them Employee status/access to Employee Self-Service.
 <table border="1" width="100%" cellspacing="0">
@@ Line 1,296: / Line 1,308: @@
 <tr>
 <td width="206"><font face="Arial" size="2">Action</font></td>
-<td width="484"><font face="Arial" size="2">You can use this dropdown to de-activate a user, update a user's group permissions, change user name / email address, send reset password link and create employee record.</font></td>
+<td width="484"><font face="Arial" size="2">This column provides you with a list of “Actions” that can be taken in related to Employees/Users a User Group assigned only (for example, a User that doesn't have an active Employee record). The options are:
-</tr>
+*<b>De-Activate User</b> - select this action to de-activate a user account.
-<tr>
+*<b>Update User Group</b> - allows the User to update the user's assigned group permissions.
-<td width="206"><font face="Arial" size="2">Action: De-Activate User</font></td>
+*<b>Change Email Address</b> - allows the User to update the user's username/email address used to log into the system.
-<td width="484"><font face="Arial" size="2">Select this action to de-activate a user account.</font></td>
+*<b>Send Reset Password</b> - allows the User to send the user a password reset link.
-</tr>
+*<b>Create Employee Record</b> - allows the User to create an employee record in the system and link to the selected user.</font></td>
-<tr>
-<td width="206"><font face="Arial" size="2">Action: Update User Group</font></td>
-<td width="484"><font face="Arial" size="2">Select this action to update the user's assigned group permissions.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Action: Change User Name / Email Address</font></td>
-<td width="484"><font face="Arial" size="2">Select this action to update the user's username/email address used to log into the system.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Action: Send Reset Password</font></td>
-<td width="484"><font face="Arial" size="2">Select this action to send the user a password reset link.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Action: Create Employee Record</font></td>
-<td width="484"><font face="Arial" size="2">Select this action to create an employee record in the system and link to the selected user.</font></td>
 </tr>
 </table>
-===User Management - De-Activated User Tab===
+===User Management - Inactive User Tab===
-Selecting this Tab will display all Users who have been deactivated from your system.
+Selecting this Tab will display all Users who have been deactivated from your System, or New Employees that have not been Onboarded, but for whom an 'Inactive' User Account with ESS User Group assigned was created when their Employee record was created in the System (this is standard).
 <table border="1" width="100%" cellspacing="0">
@@ Line 1,351: / Line 1,348: @@
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Action</font></td>
+<td width="206"><font face="Arial" size="2">Activation Email Sent</font></td>
-<td width="484"><font face="Arial" size="2">You can use this dropdown to reactivate a User account and also to update the User Group.</font></td>
+<td width="484"><font face="Arial" size="2">Displays 'Yes' or 'No' to indicate if the User Account activation email has been sent to this Employee/User or not.</font></td>
+</tr>
+<tr>
+<td width="206"><font face="Arial" size="2">Actions:</font></td>
+<td width="484"><font face="Arial" size="2">You can use this dropdown to Re/activate a User Account. The options are:
+*Reactivate User and Update user Group - reactivate a User Account that has previously been 'Deactivated' and update the User Group if required.
+*Activate User and Update user Group - activate User Accounts for Employees who aren't Onboarded.</font></td>
 </tr>
 </table>
@@ Line 1,384: / Line 1,387: @@
 <tr>
 <td width="206"><font face="Arial" size="2">Action</font></td>
-<td width="484"><font face="Arial" size="2">Use this dropdown to "Activate" Onboarded Employees and complete the setup of their Employee Record in the System.</font></td>
+<td width="484"><font face="Arial" size="2">Use this dropdown to "Activate User & Update User Group" for Employees once they have completed their Onboarding Welcome Packs. Once this step is completed, the Employee's User Account will be created and they will be sent an email with System login details.
+This step requires confirmation of:
+*New User Group/s - User Groups have specific permissions assigned to them that control what information those Users/Employees can access. 'Employee Self-Service' is the standard/default User Group that Employees need to be assigned in order to access their own Employee record (and associated data) within Subscribe-HR. System Administrators can assign other User Groups as needed.
+*Work Email: - A unique Employee Record & User Account is created based on the User's 'Work' email address once this step is completed. For compliance purposes and to ensure data integrity when integrating with third-party applications (Payroll, e-Learning), the User/Employee's work email address must be added here.
+The new User's Account will not be created / activated without this step - so System Administrators must complete this step to ensure that the Account Activation email is triggered/sent.
+<b>Notes:</b>
+*There are three types of email addresses used in Subscribe-HR:
+**Personal/Home - which is used for communicating with Applicants up to the point when their Employee/User Account is activated.
+**Work - which is used when converting an Applicant to an Employee (after they have completed their Onboarding Welcome Pack). This email field requires/uses a 'Work' email address. When creating an Employee record - the 'work' email is mandatory because it is also used when activating the Employee's User account (the 'Work' email also becomes the 'User' email - they are one and the same). A personal email address must not (for security/compliance reasons) be used in the 'Work' email field when creating an Employee record and then activating that Employee's User account.
+**User - which is used when creating/activating an Employee's User Account, or when creating a User account for an individual without an Employee record. This email field also requires/uses a 'Work' email address. For Employees that have already been created in the System, their Work email address is used to activate their 'User' account (which gives them access to the System/enables them to log in). When creating a User Account for a User without an Employee record (for example, an individual outside the organisation (like a Recruiter)), the 'Work' email address field is also mandatory. However, for 'User only' Accounts (Users with no Employee record), the user may enter any email address in this field (even if it is a personal email address). However, it is advisable not to provide/assign System access to anyone using a personal email address unless absolutely necessary. Where possible (e.g. for a Recruiter) it is preferable (for security/compliance reasons) to use their 'Work' email address in this field.
+**The User Account activation link sent via email to the User expires after 24 hrs. If the link expires, System Administrators will need to use the 'Send Reset Password' action on the [[Dashboard-Activation-Hub#User_Management|Activation Sent]] Tab, (which can be found on the Activation Hub > User Management Widget > User Management Control Centre) to resend it.
+</font></td>
 </tr>
 </table>

Onboarding and Offboarding Dashboard Widgets