Self Service Yammer

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==Yammer Overview==
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=Yammer Overview=
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Yammer can be used in the Self-Service Environment to enable organisation based, collaboration and communication. Yammer offer type types of Subscription, Freemium and a Payed Version. The Freemium version is funcation enough to be able to add value in the Subscribe-HR Self-Service Environment. Subscribe-HR does not receive any commission if you subscribe to the Yammer, paid service. Click on the following links to find out more about Yammer:<br><br>
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Yammer can be used in the Subscribe-HR Self-Service Environment to enable organisation based, collaboration and communication. Yammer offers two types of Subscription, Freemium and a Paid Version. The Freemium version is functional enough to be able to add value in the Subscribe-HR Self-Service Environment. Subscribe-HR does not receive any commission if you subscribe to the Yammer, paid service. Click on the following links to find out more about Yammer:<br>
  
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https://www.yammer.com/about/product <br>
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https://www.yammer.com/product <br>
 
https://www.yammer.com/about/pricing <br>
 
https://www.yammer.com/about/pricing <br>
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https://www.yammer.com/about/product_tour <br>
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https://www.yammer.com/tour <br>
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http://www.youtube.com/watch?v=84eOwKrVry0 <br>
  
 
==Yammer Set-up==
 
==Yammer Set-up==
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The first thing you have to do is sign-up to use Yammer. Then Sign into your Yammer Account. Yammer offer Free and Paid version of their product.<br><br>
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To enable or Disable the <b>Yammer</b> Tab in the Dashboard, go to:<br>
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# After logging into Subscribe-HR, select the <b>Maintenance</b> TAB.
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# Select the <b>Groups</b> Folder.
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# Select a Group.
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# Select the <b>Permissions</b> SubTAB
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# Under the <b>Dashboards</b> Heading you will see an option called <b>Yammer Tab</b>, to De Activate or Activate, select this accordingly.<br>
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Once this is done, (If you are Setting Yammer up for the first time), go back to your Dashboard (Say in Human Resources Module) and you will see a tab called <b>Yammer</b>, next to the <b>WIP</b> Tab.<br>
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Click on the Yammer Tab. There are two Steps to follow:
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# <b>Step 1:</b> <u>Click Here</u> to authorise Subscribe-HR to access your Yammer Account.
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# <b>Step 2:</b> Enter your Verification Code below
  
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When you are authorising access, you should be logged into your Yammer Account. You will be asked to authorise when you click <b><u>Click Here</u></b>. Once this is done, you will receive a code, enter this code into <b>Step 2</b> and then click <b>Authorise</b>. Once this is done, you will be able to start receive updates and typing updates which will be automatically transferred between <b>Subscribe-HR</b> and <b>Yammer</b> (and vice-versa). Please note that the setting up groups and joining groups, should be done through Yammer itself.<br>
  
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==Up and Running==
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Once you have completed the set-up, you will be able to start using Yammer.
  
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==How it Works==
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Here are some tips for using Yammer in Subscribe-HR:
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# You will be set-up with Company Access to "YourZone"
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# If you want to send someone a private message, click on the persons Name (If you are in Subscribe-HR), this will take you into Yammer. Top Right, you will see an option: <b>Private Messages</b>. Select Who you want to send the private message to, and type the message.
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# This access will include the ability for Subscribe-HR to add "HR Manager" as a User
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# If you reply to a message/communication from Someone, you can add a file to the message. To do this, click <b>Add: File</b>. You will then be able to select a file to send along with your message.
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# HR Manager can then have access to "YourZone"
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# If you want to be able to automatically tell people that your Annual Leave has been Authorised (<b>Send Update When My Leave Is Authorised / Cancelled</b>) or you have acquired a new Skill (<b>Send Update When I Acquire New Skill</b>), go into <b>My Profile</b> and select the two settings as per what you want to do.<br>See [[Localisation-settings#Yammer_Settings|Yammer Settings]] for more details.
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# There will be a HR Manager Video in "YourZone" explaining how to set-up, the Self-Service part of the system. The will also be Poster Templates in "YourZone" that the HR Manager can use to Print our and Post them around offices to annouce the arrival of a new Self-Service Tool. This should be done at least 2 weeks prior to the actual launch
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# Then, the HR Manager can load Employees into "YourZone" ready to send notifications to the Employees. These Employees will be Self-Service Employees and Line Managers. Both types will have access to the same e-Learning Video, as this video has been constructed in a way that it's generic nature is useful to both group types
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# There are two video types, for Employees and Managers, one is the "How to activate Subscribe-HR". This will tell the employee about the activation e-mail they will receive to access Subscribe-HR and what to do with this e-mail. This e-mail should be sent prior to the launch of the system so that Employees and Managers know what to expect when they receive the actual activation e-mail.
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# The second Video is the Actual e-Learning Video which "generally" describes what their Subscribe-HR user access will contain and how they can inteact with the system
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# Both videos should be sent, one after the other, to provide employees time in between to process what they will be able to access. E.g. Announcement re: The Activation they will receive, followed by the actual e-Learing Piece, closely followed by the actual Activation e-mail to provide access to the system. We would suggest sending both videos prior to actually launching Self-Service
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# If Employees leave, you can close thier accounts down
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# Password to access the system will always be your Company Name. User Name will always be either HR Manager or Employee/Manager
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# E-mails can eb recorded agaist Employee access. This e-mail is used to send out e-mail contacts to users
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# The e-mail Templates that can be set-up in the system are configurable, so you can actually design your own templates or get Subscribe-HR to design these for you. In the templates, you can select which video and information you want to link back to, from URL's within the template itself
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# Once you have sent out e-mails communications to users, the system will record who have received what e-mails and when they were sent. For the purpose of keeping track of this information for future communication purposes
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# "YourZone" can also be used to deliver other training content to users. This can be done by attaching the content to the Company's user profile e.g. HR Manager, Employee/Manager
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<br><br>[[File:subscribehr_logo.gif]]
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[[File:subscribehr_logo.gif]]
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Latest revision as of 00:14, 12 April 2013

Yammer Overview

Yammer can be used in the Subscribe-HR Self-Service Environment to enable organisation based, collaboration and communication. Yammer offers two types of Subscription, Freemium and a Paid Version. The Freemium version is functional enough to be able to add value in the Subscribe-HR Self-Service Environment. Subscribe-HR does not receive any commission if you subscribe to the Yammer, paid service. Click on the following links to find out more about Yammer:

https://www.yammer.com/product
https://www.yammer.com/about/pricing
https://www.yammer.com/tour
http://www.youtube.com/watch?v=84eOwKrVry0

Yammer Set-up

The first thing you have to do is sign-up to use Yammer. Then Sign into your Yammer Account. Yammer offer Free and Paid version of their product.

To enable or Disable the Yammer Tab in the Dashboard, go to:

  1. After logging into Subscribe-HR, select the Maintenance TAB.
  2. Select the Groups Folder.
  3. Select a Group.
  4. Select the Permissions SubTAB
  5. Under the Dashboards Heading you will see an option called Yammer Tab, to De Activate or Activate, select this accordingly.

Once this is done, (If you are Setting Yammer up for the first time), go back to your Dashboard (Say in Human Resources Module) and you will see a tab called Yammer, next to the WIP Tab.
Click on the Yammer Tab. There are two Steps to follow:

  1. Step 1: Click Here to authorise Subscribe-HR to access your Yammer Account.
  2. Step 2: Enter your Verification Code below

When you are authorising access, you should be logged into your Yammer Account. You will be asked to authorise when you click Click Here. Once this is done, you will receive a code, enter this code into Step 2 and then click Authorise. Once this is done, you will be able to start receive updates and typing updates which will be automatically transferred between Subscribe-HR and Yammer (and vice-versa). Please note that the setting up groups and joining groups, should be done through Yammer itself.

Up and Running

Once you have completed the set-up, you will be able to start using Yammer.

Here are some tips for using Yammer in Subscribe-HR:

  1. If you want to send someone a private message, click on the persons Name (If you are in Subscribe-HR), this will take you into Yammer. Top Right, you will see an option: Private Messages. Select Who you want to send the private message to, and type the message.
  2. If you reply to a message/communication from Someone, you can add a file to the message. To do this, click Add: File. You will then be able to select a file to send along with your message.
  3. If you want to be able to automatically tell people that your Annual Leave has been Authorised (Send Update When My Leave Is Authorised / Cancelled) or you have acquired a new Skill (Send Update When I Acquire New Skill), go into My Profile and select the two settings as per what you want to do.
    See Yammer Settings for more details.



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