Latest revision as of 21:48, 12 November 2024

System Summary Dashboard

To Navigate to this Dashboard and the Widgets (and access System Summary information) follow these steps:

Click on Dashboard ---> Home (In the menu on the left-hand side of the system/screen).
Click on the "Dashboards Menu" Dropdown (the second dropdown menu from the top of the system/screen).
Scroll down and select "System Summary."
When the System Summary Dashboard opens, scroll down to the Widget you need to view.

This Dashboard contains the following Widgets:
1. 4 Small Information Display Widgets:

Leavers.
Active employees.
Excess data.
SA Users.

2. 9 Large Information Display Widgets:

SA Solution Summary.
SA System Summary.
SA Billing Summary.
SA GAP Summary.
SA Users Summary.
SA SMS Summary.
SA Disk Space Summary.
SA Inactive Records Summary.
SA Service Order Summary.

These widgets can be moved around in the Dashboard. The large Widgets can also be removed from the Dashboard. This can be done in Maintenance --> Groups --> Permissions --> Select a Group and Go to Widgets.

SA Solution Summary

This widget allows System Administrator Users to see key information based on the amount of data being processed by Subscribe-HR. E.g. Vacancies, Applicants, Employee etc.

Field Name	Description
Total Applicants	Total Number of Applicants managed. Since System Implementation
Total Vacancies	Total Number of Vacanices managed. Since System Implementation
Total Onboarding	Total Number of people Onboarded. Since System Implementation
Total Crossboarding	Total Number of people Crossboarded. Since System Implementation
Total Offboarding	Total Number of people Offboarded. Since System Implementation
Total Employees	Total Number of Employees including Leavers. Since System Implementation
Total SHaRe Canvases	Total Number of SHaRe Canvses - Surveys in the system. Regardless of type
Total Performance Reviews	Total Number of Performance Reviews Conducted
Total Leavers	Total number of people who have left the business but are in the system marked as "Leavers"

SA System Summary

The SA System Summary widget shows key System stats to to with over usage of other key part of the system including: Number of user Logins. Number of Workflows Sent etc.

Field Name	Description
Standard Workflows	Standard Number of Workflows that come with the system
Custom Workflows	Workflows that have been set-up for you or ones that your users have created that are not standard
Total Workflows	Addition of Standard + Customer Workflow. Showing Total
Custom Reports	Total Number of Reports that have been Written outside of the Standard Reports
Standard Reports	Total Number of Standard Reports that come with the system
Total Workflows Sent	Number of Workflows sent out by the system
Total Logins	Total Number of Logins into the system
Total Custom Fields	Number of user fields that have been added into the system over and above the fields that come with the system as standard
Total Custom Objects	Total Number of Objects that have been added, over and above the standard Objects that come with the system

SA Billing Summary

The SA System Summary widget shows key System stats to to with over usage of other key part of the system including: Number of user Logins. Number of Workflows Sent etc.

Field Name	Description
ID	System Generated ID
Period Start	Billing Period. Based on Month by Month Recording. Snapshot. Based on Contract Start.
Period End	Monthly Period based on Contract Start.
Active Employees	Number of Active Employees in the Period.
Inactive Employees	Number of Inactive Employees in the Period
Excess Data	Excess Data in the Period. Which is based on Excess over the standard allocation provided at no charge
Number of SA Users	Total Number of SA User

SA GAP Summary

Recording of GAP information which is based on what you signed up at and what the number of Employees Active are either above or below that for the quarterly period - each period from Contract Signing. Average of the + and -.

Field Name	Description
ID	ID of the Bill for that Period
Start Date	Based on Quartely Billing
End Date	End of Quarterly Billing
Signed Number	Number of Employees signed on when Contract Started
Previous Employees	Number of Employees in the Previous Period - Quarterly
Current Employees	Current Employee Active Number
GAP Number	Based on Contracted Employee Number and the + or - based on this on this period
GAP Price Per Employee	Based on Current Price Per Employee
GAP Cost	Based on the most recent Period. Calculated in arrears

SA - SA User Summary

Shows the Number SA System Admin Users.

Field Name	Description
ID	ID of the Bill for that Period
Start Date	Based on Monthly Billing
End Date	End of Monthly Billing
SA Free	Number of Free Licences. Which is 5.
Previous SA users	Number carried forward from last Period / Month
Current SA Users	Number of Current including Previous + Current. Non include Free.
Cost	Number of Paid Licences. $100.00 per month per licence.

SA SMS Summary

Shows all of the SMS purchases.

There are two buttons available on the Top Left of this Widget. One is to Activate Auto Top-up which turns to Cancel Auto Top-up if the Auto Top-up is on. The other is Buy SMS Credit.

If you press the Buy SMS Credit Button, you will be able to Purchase SMS's. The initial activation of the SMS function needs to be done through the Activation Hub. Via the Push Notifications Widget. Once SMS is activated. These buttons will appear. If you press the Green Button. "Buy SMS Credits" button, you will be able to purchase SMS Credits. Min Purchase is 1,000 = $140.00. This is based on each SMS costing 14c. Please note we do not refund unused SMS Credits. You can schedule an Auto Top-up via the Screen where you make each purchase. If you tick the "Auto Top-up" Checkbox, you can define the parameter that Top-up is trigger from. Top-up Credit which is a min of 1,000. This means that this amount will be purchased when the Top-up Credit Trigger is reached. E.g. When Top-up credit Trigger of 100 sms is reached, Auto Top-up with another X Top up Credits (Min 1,000 SMS). To Cancel Auto Top up Click the Red Button "Cancel Auto Top-up".

Field Name	Description
ID	ID of the Transaction
Amount	Amount spent on the SMS purchase based on the number of SMS purchase. Min 1,000 SMS
Name	Account / User / Name who mane the purchase
Price per SMS	Price of each SMS
Credit	Amount of SMS purchase
Previous Credit	Number of SMS remaining - carried forward
Auto Top up	Shows Top up amount and Trigger. Trigger is based on when the min amount of SMS hits this mark, the Auto Top-up is triggered
Auto Top up Canceled	Shows when the Top-up was Cancelled and the Date of the Cancellation

SA Disk Space Summary

Shows Disk Space Usage Information.

Field Name	Description
ID	ID of the Transaction
Start Date	Start Date of the Period. Based on Contract Signing. 1 Month
End Date	End Date of the Period. Based on Contract Signing. 1 Month
Free Disk Space	Based on Current Free Allotment
Previous Disk Space	Previous Snapshot of Disk Space
Current Disk Space	Current Snapshot of Disk Space
Over Free	Is there excess Disk Space over the Free Allotment. How Much
Usage Cost	Price Per Gig for excess usage
Cost	Cost of the Excess which is based on the amount over the Free Allotment (Number of Gigs) X Price Per Gig

SA Billing Summary

The SA Billing Summary shows a snap shot of the billing invoice which is used for invoicing.

Field Name	Description
ID	ID of the Bill for that Period
Period	Billing Period
Active Employees Total	Number of Total Inactive Employees. Non Leavers
Inactive Employees	Total Number of Inactive Employees. Marked as Leaver
Excess Data	Excess Data used in the system. The maximum disk storage space provided to you at no additional charge is 1 GB. If the amount of disk storage required exceeds these limits, you will be charged the then-current storage fees. Additional Storage space can be purchased/are charged at a rate of 1GB = $5.00 AUD per month (approx. NZD$5.30 (depending on exchange rate at the time) per GB per month). In order to optimise data storage we will only keep emails generated by the system for up to 6 months. Emails older than 6 months will be archived.
Number of SA Users	Total Number of SA (System Admin) User. Each system comes with 5 as part of the subscription
Action	You can view this information in a form by selecting this option

Inactive Summary

The Widget Shows all the Service Orders that have been Authorised for Completion once the Service Order has been signed off by the Customer.

Field Name	Description
ID	ID for the Service Order. Auto Generated.
Start Date	Start Date of the Period. Which will be monthly from the contract signing date
End Date	End Date of the Monthly Period. Based on Contract Signing
Inactives Free	Number of Free Inactive Records
Previous Inactives	Inactive Records for the previous period
Current Inactive	Number of actual Current Inactive Records
Chargeable Inactives	Based on the Number above the Free Allotment which is charged x Price Per Employee
Price Per Employee	Your Current Price Per Employee
Cost	Number of Excess Inactives X Price Per Employee. Cost is Total Cost of the Excess above Free Allotment

Service Order Summary

The Widget Shows all the Service Orders that have been Authorised for Completion once the Service Order has been signed off by the Customer.

Field Name	Description
ID	ID for the Service Order. Auto Generated.
Service Order Name	Free Text Field. Name describing the Service Order.
SignOff Date	The Date the Service Order was signed.
Completed	The Date the Service Order is Due for Completion. Based on the Delivery Estimate.
Attachment	Used to Attach the Service Order to the Record. PDF Version of the Signed - Authorised Service Order.
Total Amount	Service Order value Including GST
Authorised By	The Customer Contact that Authorised the Service Order.
Status	This can be marked as Completed.

System Administrator Dashboard (SA) Dashboard Widgets

Latest revision as of 21:48, 12 November 2024

Contents

System Summary Dashboard

SA Solution Summary

SA System Summary

SA Billing Summary

SA GAP Summary

SA - SA User Summary

SA SMS Summary

SA Disk Space Summary

SA Billing Summary

Inactive Summary

Service Order Summary

Navigation menu

Views

Personal tools

Navigation

Search

Tools

@@ Line 1: / Line 1: @@
-{{page.head: System Administrator Dashboard (SA)}}
+{{page.head: System Administrator Dashboard (SA) Dashboard Widgets}}
-===System Administrator Dashboard===
+__TOC__
-This User Tab Contains Widgets:
-# SA Solution Summary
-# SA System Summary
-# SA Billing Summary
-These widgets can be moved around in the Dashboard. They can also be removed from the Dashboard. This can be done in Maintenance --> Groups --> Permissions --> Select a Group and Go to Widgets.
+=System Summary Dashboard=
-===Solution Summary===
+To Navigate to this Dashboard and the Widgets (and access System Summary information) follow these steps:
-# Total Applicants
+*Click on Dashboard ---> Home (In the menu on the left-hand side of the system/screen).
-# Total Vacancies
+*Click on the "Dashboards Menu" Dropdown (the second dropdown menu from the top of the system/screen).
-# Total Onboarding
+*Scroll down and select "System Summary."
-# Total Crossboarding
+*When the System Summary Dashboard opens, scroll down to the Widget you need to view.
-# Total Offboarding
-# Total Employees
-# Total SHaRe Canvases
-# Total Performance Reviews
-# Total Leavers
-===System Summary===
+This Dashboard contains the following Widgets:
-# Standard Workflows
+<br>
-# Custom Workflows
+&#9;1. 4 Small Information Display Widgets:
-# Total Workflows
+*Leavers.
-# Customer Reports
+*Active employees.
-# Standard Reports
+*Excess data.
-# Total Workflows Sent
+*SA Users.
-# Total Logins
+<br>
-# Total Custom Fields
+&#9;2. 9 Large Information Display Widgets:
-# Total Custom Objects
+*SA Solution Summary.
+*SA System Summary.
+*SA Billing Summary.
+*SA GAP Summary.
+*SA Users Summary.
+*SA SMS Summary.
+*SA Disk Space Summary.
+*SA Inactive Records Summary.
+*SA Service Order Summary.
+<br>
-===Billing Summary===
+These widgets can be moved around in the Dashboard. The large Widgets can also be removed from the Dashboard. This can be done in Maintenance --> Groups --> Permissions --> Select a Group and Go to Widgets.
-# ID
-# Period
-# Active Employee Total
-# Inactive Employee Total
-# Excess Data
-# No. Of SA Users
-# Action - View
-===SA Solution Summary===
+==SA Solution Summary==
 This widget allows System Administrator Users to see key information based on the amount of data being processed by Subscribe-HR. E.g. Vacancies, Applicants, Employee etc.
@@ Line 50: / Line 43: @@
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2"><b>Total Applicants</b></font></td>
+<td width="206"><font face="Arial" size="2">Total Applicants</font></td>
-<td width="484"><font face="Arial" size="2"><b>Total Number of Applicants managed. Since System Implementation</b></font></td>
+<td width="484"><font face="Arial" size="2">Total Number of Applicants managed. Since System Implementation</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Total Vacancies</font></td>
-<td width="484"><font face="Arial" size="2">Total Number of Vacanices managed. Since System Implementation.</font></td>
+<td width="484"><font face="Arial" size="2">Total Number of Vacanices managed. Since System Implementation</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Total Onboarding</font></td>
-<td width="484"><font face="Arial" size="2">Total Number of people Onboarded. Since System Implementation.</font></td>
+<td width="484"><font face="Arial" size="2">Total Number of people Onboarded. Since System Implementation</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Total Crossboarding</font></td>
-<td width="484"><font face="Arial" size="2">Total Number of people Crossboarded. Since System Implementation.</font></td>
+<td width="484"><font face="Arial" size="2">Total Number of people Crossboarded. Since System Implementation</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Total Offboarding</font></td>
-<td width="484"><font face="Arial" size="2">Total Number of people Offboarded. Since System Implementation.</font></td>
+<td width="484"><font face="Arial" size="2">Total Number of people Offboarded. Since System Implementation</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Total Employees</font></td>
-<td width="484"><font face="Arial" size="2">Total Number of Employees including Leavers. Since System Implementation.</font></td>
+<td width="484"><font face="Arial" size="2">Total Number of Employees including Leavers. Since System Implementation</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Total SHaRe Canvases</font></td>
-<td width="484"><font face="Arial" size="2">Total Number of SHaRe Canvses - Surveys in the system. Regardless of type.</font></td>
+<td width="484"><font face="Arial" size="2">Total Number of SHaRe Canvses - Surveys in the system. Regardless of type</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Total Performance Reviews</font></td>
-<td width="484"><font face="Arial" size="2">Total Number of Performance Reviews Conducted.</font></td>
+<td width="484"><font face="Arial" size="2">Total Number of Performance Reviews Conducted</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Total Leavers</font></td>
-<td width="484"><font face="Arial" size="2">Total number of people who have left the business but are in the system marked as "Leavers".</font></td>
+<td width="484"><font face="Arial" size="2">Total number of people who have left the business but are in the system marked as "Leavers"</font></td>
 </tr>
 </table>
-===SA System Summary===
+==SA System Summary==
 The SA System Summary widget shows key System stats to to with over usage of other key part of the system including: Number of user Logins. Number of Workflows Sent etc.
 <table border="1" width="100%" cellspacing="0">
 <tr>
-<td width="206"><font face="Arial" size="2"><b>Standard Workflows</b></font></td>
+<td width="206"><font face="Arial" size="2"><b>Field Name</b></font></td>
-<td width="484"><font face="Arial" size="2"><b>Approximate number of Workflows - E-mails sent by the System</b></font></td>
+<td width="484"><font face="Arial" size="2"><b>Description</b></font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Incomplete</font></td>
+<td width="206"><font face="Arial" size="2">Standard Workflows</font></td>
-<td width="484"><font face="Arial" size="2">Shows Policies for the User that are no yet Opened and Read</font></td>
+<td width="484"><font face="Arial" size="2">Standard Number of Workflows that come with the system</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Completed</font></td>
+<td width="206"><font face="Arial" size="2">Custom Workflows</font></td>
-<td width="484"><font face="Arial" size="2">Show Policies that are Opened and Read</font></td>
+<td width="484"><font face="Arial" size="2">Workflows that have been set-up for you or ones that your users have created that are not standard</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Filter</font></td>
+<td width="206"><font face="Arial" size="2">Total Workflows</font></td>
-<td width="484"><font face="Arial" size="2">Allows for Filter to be formed based on: Opened, Unopened, Read, Unread</font></td>
+<td width="484"><font face="Arial" size="2">Addition of Standard + Customer Workflow. Showing Total</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Select A Policy</font></td>
+<td width="206"><font face="Arial" size="2">Custom Reports</font></td>
-<td width="484"><font face="Arial" size="2">Allows User to Select the Policy they want to see details on</font></td>
+<td width="484"><font face="Arial" size="2">Total Number of Reports that have been Written outside of the Standard Reports</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Policy Name</font></td>
+<td width="206"><font face="Arial" size="2">Standard Reports</font></td>
-<td width="484"><font face="Arial" size="2">The name of the Policy entered by the creator of the Policy</font></td>
+<td width="484"><font face="Arial" size="2">Total Number of Standard Reports that come with the system</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Opened</font></td>
+<td width="206"><font face="Arial" size="2">Total Workflows Sent</font></td>
-<td width="484"><font face="Arial" size="2">Tick showing if the person has Opened the Policy. This will automatically tick if this is done</font></td>
+<td width="484"><font face="Arial" size="2">Number of Workflows sent out by the system</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Read</font></td>
+<td width="206"><font face="Arial" size="2">Total Logins</font></td>
-<td width="484"><font face="Arial" size="2">This will automatically tick once the Person has Agreed to the Policy after opening</font></td>
+<td width="484"><font face="Arial" size="2">Total Number of Logins into the system</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Type</font></td>
+<td width="206"><font face="Arial" size="2">Total Custom Fields</font></td>
-<td width="484"><font face="Arial" size="2">This show where the Policy relates to E.g. Onboarding, Existing Employee New Policy Update, New Employee, Auto Renew</font></td>
+<td width="484"><font face="Arial" size="2">Number of user fields that have been added into the system over and above the fields that come with the system as standard</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Created</font></td>
+<td width="206"><font face="Arial" size="2">Total Custom Objects</font></td>
-<td width="484"><font face="Arial" size="2">Date when the Policy was created for the Employee to Read and Agree too</font></td>
+<td width="484"><font face="Arial" size="2">Total Number of Objects that have been added, over and above the standard Objects that come with the system</font></td>
 </tr>
 </table>
-===My Info Widget - Announcements and Acknowledgements===
-This widget allows for Employees to receive and view their relevant Announcements and Acknowledgements. Recipients can view relevant announcements, complete Surveys and view people who have been linked to their related Announcements and Acknowledgements..
+==SA Billing Summary==
+The SA System Summary widget shows key System stats to to with over usage of other key part of the system including: Number of user Logins. Number of Workflows Sent etc.
 <table border="1" width="100%" cellspacing="0">
@@ Line 143: / Line 137: @@
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Announcement Tab</font></td>
+<td width="206"><font face="Arial" size="2">ID</font></td>
-<td width="484"><font face="Arial" size="2">This tab displays all active and expired announcements posted by users.</font></td>
+<td width="484"><font face="Arial" size="2">System Generated ID</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Acknowledgement Tab</font></td>
+<td width="206"><font face="Arial" size="2">Period Start</font></td>
-<td width="484"><font face="Arial" size="2">Clicking this tab will display all acknowledgements posted by users.</font></td>
+<td width="484"><font face="Arial" size="2">Billing Period. Based on Month by Month Recording. Snapshot. Based on Contract Start.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Active (Under Announcement Tab)</font></td>
+<td width="206"><font face="Arial" size="2">Period End</font></td>
-<td width="484"><font face="Arial" size="2">Displays all announcements that have not exceeded their expiry date. Number in brackets displays the total number of active announcements</font></td>
+<td width="484"><font face="Arial" size="2">Monthly Period based on Contract Start.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Expired (Under Announcement Tab)</font></td>
+<td width="206"><font face="Arial" size="2">Active Employees</font></td>
-<td width="484"><font face="Arial" size="2">Displays all announcements that have exceeded their expiry date. Number in brackets displays the total number of expired announcements.</font></td>
+<td width="484"><font face="Arial" size="2">Number of Active Employees in the Period.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Search Title (Under Announcement Tab)</font></td>
+<td width="206"><font face="Arial" size="2">Inactive Employees</font></td>
-<td width="484"><font face="Arial" size="2">This is a free text field that you can use to filter down the list to specific wording you enter here.</font></td>
+<td width="484"><font face="Arial" size="2">Number of Inactive Employees in the Period</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Title (Under Announcement Tab)</font></td>
+<td width="206"><font face="Arial" size="2">Excess Data</font></td>
-<td width="484"><font face="Arial" size="2">This is the title of the created announcement.</font></td>
+<td width="484"><font face="Arial" size="2">Excess Data in the Period. Which is based on Excess over the standard allocation provided at no charge</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Type (Under Announcement Tab)</font></td>
+<td width="206"><font face="Arial" size="2">Number of SA Users</font></td>
-<td width="484"><font face="Arial" size="2">This is the type of the announcement. E.g. Business Object, Highlight, People Related, Innovation, Policy.</font></td>
+<td width="484"><font face="Arial" size="2">Total Number of SA User</font></td>
 </tr>
+</table>
+==SA GAP Summary==
+Recording of GAP information which is based on what you signed up at and what the number of Employees Active are either above or below that for the quarterly period - each period from Contract Signing. Average of the + and -.
+<table border="1" width="100%" cellspacing="0">
 <tr>
-<td width="206"><font face="Arial" size="2">Create Date (Under Announcement Tab)</font></td>
+<td width="206"><font face="Arial" size="2"><b>Field Name</b></font></td>
-<td width="484"><font face="Arial" size="2">This is the date and time the announcement was created.</font></td>
+<td width="484"><font face="Arial" size="2"><b>Description</b></font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Expire Date (Under Announcement Tab)</font></td>
+<td width="206"><font face="Arial" size="2">ID</font></td>
-<td width="484"><font face="Arial" size="2">The announcement's expiry date. Once this date has come, the announcement will move over to the Expired section.</font></td>
+<td width="484"><font face="Arial" size="2">ID of the Bill for that Period</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Acknowledgement (Under Announcement Tab)</font></td>
+<td width="206"><font face="Arial" size="2">Start Date</font></td>
-<td width="484"><font face="Arial" size="2">Acknowledgements made to employees and/or locations and/or departments will display here.</font></td>
+<td width="484"><font face="Arial" size="2">Based on Quartely Billing</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Survey (Under Announcement Tab)</font></td>
+<td width="206"><font face="Arial" size="2">End Date</font></td>
-<td width="484"><font face="Arial" size="2">If a survey has been linked, you can click "Check Answers" to view the status of answered surveys. If no survey linked, "N/A" will display.</font></td>
+<td width="484"><font face="Arial" size="2">End of Quarterly Billing</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Create Acknowledgement (Under Acknowledgement Tab)</font></td>
+<td width="206"><font face="Arial" size="2">Signed Number</font></td>
-<td width="484"><font face="Arial" size="2">Top Right of the Widget. Starts the New Acknowledgement Wizard, for you to be able to create a new acknowledgement. This is also available from the "START" options</font></td>
+<td width="484"><font face="Arial" size="2">Number of Employees signed on when Contract Started</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Search Keyword (Under Acknowledgement Tab)</font></td>
+<td width="206"><font face="Arial" size="2">Previous Employees</font></td>
-<td width="484"><font face="Arial" size="2">This is a free text field which allows you to filter acknowledgement list down to specific keywords you enter here.</font></td>
+<td width="484"><font face="Arial" size="2">Number of Employees in the Previous Period - Quarterly</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Create Date (Under Acknowledgement Tab)</font></td>
+<td width="206"><font face="Arial" size="2">Current Employees</font></td>
-<td width="484"><font face="Arial" size="2">This is the date and time the acknowledgement was created.</font></td>
+<td width="484"><font face="Arial" size="2">Current Employee Active Number</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Keyword (Under Acknowledgement Tab)</font></td>
+<td width="206"><font face="Arial" size="2">GAP Number</font></td>
-<td width="484"><font face="Arial" size="2">Keywords entered upon creation of acknowledgement will display here as hashtags.</font></td>
+<td width="484"><font face="Arial" size="2">Based on Contracted Employee Number and the + or - based on this on this period</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Likes (Under Acknowledgement Tab)</font></td>
+<td width="206"><font face="Arial" size="2">GAP Price Per Employee</font></td>
-<td width="484"><font face="Arial" size="2">Clicking the "thumbs up" icon will Like the acknowledgement. The number beside it displays the total number of likes the acknowledgement has received.</font></td>
+<td width="484"><font face="Arial" size="2">Based on Current Price Per Employee</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Comments (Under Acknowledgement Tab)</font></td>
+<td width="206"><font face="Arial" size="2">GAP Cost</font></td>
-<td width="484"><font face="Arial" size="2">Clicking the speech bubble icon will allow you to enter in comments related to the acknowledgement. The number beside it will display the total number of comments made against the acknowledgement.</font></td>
+<td width="484"><font face="Arial" size="2">Based on the most recent Period. Calculated in arrears</font></td>
 </tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Acknowledgement (Under Acknowledgement Tab)</font></td>
-<td width="484"><font face="Arial" size="2">Employees, locations and/or departments that have been acknowledged will display here.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Action (Under Acknowledgement Tab)</font></td>
-<td width="484"><font face="Arial" size="2">Use this dropdown to edit or delete acknowledgements. When you click Edit, you are able to edit the keywords of acknowledgement, the content and the acknowledged employees.</font></td>
-</tr>
 </table>
-===Performance Management===
-This widget display information regarding performance reviews related to the logged in user.
+== SA - SA User Summary==
+Shows the Number SA System Admin Users.
 <table border="1" width="100%" cellspacing="0">
@@ Line 229: / Line 224: @@
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2"><b>Reviews Tab</b></font></td>
+<td width="206"><font face="Arial" size="2">ID</font></td>
-<td width="484"><font face="Arial" size="2"><b>Clicking this tab will display all reviews related to the logged in user.</b></font></td>
+<td width="484"><font face="Arial" size="2">ID of the Bill for that Period</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Active</font></td>
+<td width="206"><font face="Arial" size="2">Start Date</font></td>
-<td width="484"><font face="Arial" size="2">Clicking this will display all currently active performance reviews. The number in brackets displays the total number of active reviews.</font></td>
+<td width="484"><font face="Arial" size="2">Based on Monthly Billing</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Completed</font></td>
+<td width="206"><font face="Arial" size="2">End Date</font></td>
-<td width="484"><font face="Arial" size="2">Clicking this will display all completed performance reviews. The number in brackets displays the total number of completed reviews.</font></td>
+<td width="484"><font face="Arial" size="2">End of Monthly Billing</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Overdue</font></td>
+<td width="206"><font face="Arial" size="2">SA Free</font></td>
-<td width="484"><font face="Arial" size="2">Clicking this will display all performance reviews that are incomplete and is past their due date. The number in brackets displays the total number of overdue performance reviews.</font></td>
+<td width="484"><font face="Arial" size="2">Number of Free Licences. Which is 5.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Not Started</font></td>
+<td width="206"><font face="Arial" size="2">Previous SA users</font></td>
-<td width="484"><font face="Arial" size="2">Clicking this will display all reviews that have not been started by the employee.</font></td>
+<td width="484"><font face="Arial" size="2">Number carried forward from last Period / Month</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Search</font></td>
+<td width="206"><font face="Arial" size="2">Current SA Users</font></td>
-<td width="484"><font face="Arial" size="2">This is a free text field that allows user to filter down the list to specific keywords entered here.</font></td>
+<td width="484"><font face="Arial" size="2">Number of Current including Previous + Current. Non include Free.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">ID</font></td>
+<td width="206"><font face="Arial" size="2">Cost</font></td>
-<td width="484"><font face="Arial" size="2">This is the ID of the deployed performance review.</font></td>
+<td width="484"><font face="Arial" size="2">Number of Paid Licences. $100.00 per month per licence.</font></td>
 </tr>
+</table>
+== SA SMS Summary==
+Shows all of the SMS purchases.
+There are two buttons available on the Top Left of this Widget. One is to Activate Auto Top-up which turns to Cancel Auto Top-up if the Auto Top-up is on. The other is Buy SMS Credit.
+If you press the Buy SMS Credit Button, you will be able to Purchase SMS's. The initial activation of the SMS function needs to be done through the Activation Hub. Via the Push Notifications Widget. Once SMS is activated. These buttons will appear. If you press the  Green Button. "Buy SMS Credits" button, you will be able to purchase SMS Credits. Min Purchase is 1,000 = $140.00. This is based on each SMS costing 14c. Please note we do not refund unused SMS Credits. You can schedule an Auto Top-up via the Screen where you make each purchase. If you tick the "Auto Top-up" Checkbox, you can define the parameter that Top-up is trigger from. Top-up Credit which is a min of 1,000. This means that this amount will be purchased when the Top-up Credit Trigger is reached. E.g. When Top-up credit Trigger of 100 sms is reached, Auto Top-up with another X Top up Credits (Min 1,000 SMS). To Cancel Auto Top up Click the Red Button "Cancel Auto Top-up".
+<table border="1" width="100%" cellspacing="0">
 <tr>
-<td width="206"><font face="Arial" size="2">Review Name</font></td>
+<td width="206"><font face="Arial" size="2"><b>Field Name</b></font></td>
-<td width="484"><font face="Arial" size="2">The name of the review will display here.</font></td>
+<td width="484"><font face="Arial" size="2"><b>Description</b></font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Employee</font></td>
+<td width="206"><font face="Arial" size="2">ID</font></td>
-<td width="484"><font face="Arial" size="2">The step assignee will appear here. This will either be the logged in user or the other party.</font></td>
+<td width="484"><font face="Arial" size="2">ID of the Transaction</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Status</font></td>
+<td width="206"><font face="Arial" size="2">Amount</font></td>
-<td width="484"><font face="Arial" size="2">The current step of the review will appear highlighting the assignees to complete. A green tick will appear next to the assignees that have completed their task. The current step and step due date will also appear.</font></td>
+<td width="484"><font face="Arial" size="2">Amount spent on the SMS purchase based on the number of SMS purchase. Min 1,000 SMS</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Due Date</font></td>
+<td width="206"><font face="Arial" size="2">Name</font></td>
-<td width="484"><font face="Arial" size="2">The due date of the performance review will appear here</font></td>
+<td width="484"><font face="Arial" size="2">Account / User / Name who mane the purchase</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Progress</font></td>
+<td width="206"><font face="Arial" size="2">Price per SMS</font></td>
-<td width="484"><font face="Arial" size="2">The percentage bar here represents the progress of the review starting from 0% (not started) to 100% (complete)</font></td>
+<td width="484"><font face="Arial" size="2">Price of each SMS</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Action</font></td>
+<td width="206"><font face="Arial" size="2">Credit</font></td>
-<td width="484"><font face="Arial" size="2"><b>Open Review</b> - allow user to open and complete current performance step<br><b>Reopen Step</b> - allow user to reopen completed task on a completed step. This will display a popup with responder names. Simply tick the relevant step for the relevant responder.<br><b>Force Start Next Step</b> - allow user to force start the next step.</font></td>
+<td width="484"><font face="Arial" size="2">Amount of SMS purchase</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2"><b>Goals Tab</b></font></td>
+<td width="206"><font face="Arial" size="2">Previous Credit</font></td>
-<td width="484"><font face="Arial" size="2"><b>Clicking into this tab will display all Goals and Performance Development Plans relating to the logged in employee.</b></font></td>
+<td width="484"><font face="Arial" size="2">Number of SMS remaining - carried forward</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">+ Create Goal</font></td>
+<td width="206"><font face="Arial" size="2">Auto Top up</font></td>
-<td width="484"><font face="Arial" size="2">Clicking this will allow users to create goals for themselves. Goals will be created through the New Performance Goal wizard.</font></td>
+<td width="484"><font face="Arial" size="2">Shows Top up amount and Trigger. Trigger is based on when the min amount of SMS hits this mark, the Auto Top-up is triggered</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Active</font></td>
+<td width="206"><font face="Arial" size="2">Auto Top up Canceled</font></td>
-<td width="484"><font face="Arial" size="2">Clicking this will display Goals that are set to an active status. The number in brackets displays the total number of Active Goals/PDP.</font></td>
+<td width="484"><font face="Arial" size="2">Shows when the Top-up was Cancelled and the Date of the Cancellation</font></td>
 </tr>
+</table>
+==SA Disk Space Summary==
+Shows Disk Space Usage Information.
+<table border="1" width="100%" cellspacing="0">
 <tr>
-<td width="206"><font face="Arial" size="2">Completed</font></td>
+<td width="206"><font face="Arial" size="2"><b>Field Name</b></font></td>
-<td width="484"><font face="Arial" size="2">Clicking this will display all Goals that have been completed. The number in brackets displays the total number of Completed Goals/PDP.</font></td>
+<td width="484"><font face="Arial" size="2"><b>Description</b></font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Overdue</font></td>
+<td width="206"><font face="Arial" size="2">ID</font></td>
-<td width="484"><font face="Arial" size="2">Clicking this will display all Goals that have not been completed and have passed their Due Date. The number in brackets displays the total number of Overdue Goals/PDP.</font></td>
+<td width="484"><font face="Arial" size="2">ID of the Transaction</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Not Started</font></td>
+<td width="206"><font face="Arial" size="2">Start Date</font></td>
-<td width="484"><font face="Arial" size="2">Clicking this will display all Goals that have a Not Started status. The number in brackets displays the total number of Goals/PDP that have yet to be started.</font></td>
+<td width="484"><font face="Arial" size="2">Start Date of the Period. Based on Contract Signing. 1 Month</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Cancelled</font></td>
+<td width="206"><font face="Arial" size="2">End Date</font></td>
-<td width="484"><font face="Arial" size="2">Clicking this will display all Goals that have been cancelled. The number in brackets displays the total number of cancelled Goals.</font></td>
+<td width="484"><font face="Arial" size="2">End Date of the Period. Based on Contract Signing. 1 Month</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Search Topic</font></td>
+<td width="206"><font face="Arial" size="2">Free Disk Space</font></td>
-<td width="484"><font face="Arial" size="2">This is a free text field that allows the user to filter down the list of Goals/PDP to specific keywords entered here.</font></td>
+<td width="484"><font face="Arial" size="2">Based on Current Free Allotment</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Employee</font></td>
+<td width="206"><font face="Arial" size="2">Previous Disk Space</font></td>
-<td width="484"><font face="Arial" size="2">Relevant employee's name will appear under here.</font></td>
+<td width="484"><font face="Arial" size="2">Previous Snapshot of Disk Space</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Related PDP</font></td>
+<td width="206"><font face="Arial" size="2">Current Disk Space</font></td>
-<td width="484"><font face="Arial" size="2">The related Performance Development plan will display here.</font></td>
+<td width="484"><font face="Arial" size="2">Current Snapshot of Disk Space</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Goal Name</font></td>
+<td width="206"><font face="Arial" size="2">Over Free</font></td>
-<td width="484"><font face="Arial" size="2">The name of the goal will display here.</font></td>
+<td width="484"><font face="Arial" size="2">Is there excess Disk Space over the Free Allotment. How Much</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Training</font></td>
+<td width="206"><font face="Arial" size="2">Usage Cost</font></td>
-<td width="484"><font face="Arial" size="2">Related training record will be linked under here.</font></td>
+<td width="484"><font face="Arial" size="2">Price Per Gig for excess usage</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Status</font></td>
+<td width="206"><font face="Arial" size="2">Cost</font></td>
-<td width="484"><font face="Arial" size="2">The status of the goal will display here. This can be Incomplete, Complete or Cancelled.</font></td>
+<td width="484"><font face="Arial" size="2">Cost of the Excess which is based on the amount over the Free Allotment (Number of Gigs) X Price Per Gig</font></td>
 </tr>
+</table>
+==SA Billing Summary==
+The SA Billing Summary shows a snap shot of the billing invoice which is used for invoicing.
+<table border="1" width="100%" cellspacing="0">
 <tr>
-<td width="206"><font face="Arial" size="2">Due Date</font></td>
+<td width="206"><font face="Arial" size="2"><b>Field Name</b></font></td>
-<td width="484"><font face="Arial" size="2">The goal's due date will appear here.</font></td>
+<td width="484"><font face="Arial" size="2"><b>Description</b></font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Action</font></td>
+<td width="206"><font face="Arial" size="2">ID</font></td>
-<td width="484"><font face="Arial" size="2">This dropdown will allow user to edit their goals.</font></td>
+<td width="484"><font face="Arial" size="2">ID of the Bill for that Period</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2"><b>Catch-ups Tab</b></font></td>
+<td width="206"><font face="Arial" size="2">Period</font></td>
-<td width="484"><font face="Arial" size="2"><b>Clicking this will display all catch ups relating to the logged in employee that have been organised within the system.</b></font></td>
+<td width="484"><font face="Arial" size="2">Billing Period</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">+ Catch Up</font></td>
+<td width="206"><font face="Arial" size="2">Active Employees Total</font></td>
-<td width="484"><font face="Arial" size="2">Clicking this will allow the user to create a catch-up. Clicking this takes the user through the New Catch Up wizard.</font></td>
+<td width="484"><font face="Arial" size="2">Number of Total Inactive Employees. Non Leavers</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Active</font></td>
+<td width="206"><font face="Arial" size="2">Inactive Employees</font></td>
-<td width="484"><font face="Arial" size="2">Clicking this will display all catch-ups with an active status.</font></td>
+<td width="484"><font face="Arial" size="2">Total Number of Inactive Employees. Marked as Leaver</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Upcoming</font></td>
+<td width="206"><font face="Arial" size="2">Excess Data</font></td>
-<td width="484"><font face="Arial" size="2">Clicking this will display all catch-ups that are yet to occur at a future date.</font></td>
+<td width="484"><font face="Arial" size="2">Excess Data used in the system. The maximum disk storage space provided to you at no additional charge is 1 GB. If the amount of disk storage required exceeds these limits, you will be charged the then-current storage fees. Additional Storage space can be purchased/are charged at a rate of 1GB = $5.00 AUD per month (approx. NZD$5.30 (depending on exchange rate at the time) per GB per month). In order to optimise data storage we will only keep emails generated by the system for up to 6 months. Emails older than 6 months will be archived. </font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Completed</font></td>
+<td width="206"><font face="Arial" size="2">Number of SA Users</font></td>
-<td width="484"><font face="Arial" size="2">Clicking this will display all catch-ups that have been completed.</font></td>
+<td width="484"><font face="Arial" size="2">Total Number of SA (System Admin) User. Each system comes with 5 as part of the subscription</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Search Topic</font></td>
-<td width="484"><font face="Arial" size="2">This is a free text field which allows users to filter down the list of catch-ups to keywords entered here.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Topic</font></td>
-<td width="484"><font face="Arial" size="2">The relevant topic of the catch up will display under this column.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Employee</font></td>
-<td width="484"><font face="Arial" size="2">The employee's name will display under this column.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Catch Up Date</font></td>
-<td width="484"><font face="Arial" size="2">The date of the catch-up will display under this columnn.</font></td>
 </tr>
 <tr>
 <td width="206"><font face="Arial" size="2">Action</font></td>
-<td width="484"><font face="Arial" size="2">Start Conversation - Use this to Start the conversation for the Catch-up.<br>Reply - Use this to reply to the conversation<br>Complete Catch Up - Set status on a catch up as "Complete"<br>Create Next Catch Up - Use this to create a following catch up.</font></td>
+<td width="484"><font face="Arial" size="2">You can view this information in a form by selecting this option</font></td>
 </tr>
 </table>
-===Timesheets Management===
-This widget display information regarding all timesheets related to the logged in employee.
+==Inactive Summary==
+The Widget Shows all the Service Orders that have been Authorised for Completion once the Service Order has been signed off by the Customer.
 <table border="1" width="100%" cellspacing="0">
@@ Line 392: / Line 403: @@
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2"><b>In Progress Tab</b></font></td>
+<td width="206"><font face="Arial" size="2">ID</font></td>
-<td width="484"><font face="Arial" size="2"><b>Displays all saved but not submitted timesheets. Number in brackets outline the total number of "In Progress" timesheets.</b></font></td>
+<td width="484"><font face="Arial" size="2">ID for the Service Order. Auto Generated.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2"><b>Requested Tab</b></font></td>
+<td width="206"><font face="Arial" size="2">Start Date</font></td>
-<td width="484"><font face="Arial" size="2"><b>Displays all timesheets that have been submitted but are have yet to be authorised/rejected. Number in brackets outline the total number of pending timesheets.</b></font></td>
+<td width="484"><font face="Arial" size="2">Start Date of the Period. Which will be monthly from the contract signing date</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2"><b>Authorised Tab</b></font></td>
+<td width="206"><font face="Arial" size="2">End Date</font></td>
-<td width="484"><font face="Arial" size="2"><b>Displays all timesheets that have been authorised by the authoriser. Number in brackets outline the total number of Authorised timesheets.</b></font></td>
+<td width="484"><font face="Arial" size="2">End Date of the Monthly Period. Based on Contract Signing</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2"><b>Rejected Tab</b></font></td>
+<td width="206"><font face="Arial" size="2">Inactives Free</font></td>
-<td width="484"><font face="Arial" size="2"><b>Displays all timesheets that have been rejected by the authoriser. Number in brackets outline the total number of Rejected timesheets.</b></font></td>
+<td width="484"><font face="Arial" size="2">Number of Free Inactive Records</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2"><b>Cancelled Tab</b></font></td>
+<td width="206"><font face="Arial" size="2">Previous Inactives</font></td>
-<td width="484"><font face="Arial" size="2"><b>Displays all timesheets that have been cancelled. Number in brackets outline the total number of cancelled timesheets.</b></font></td>
+<td width="484"><font face="Arial" size="2">Inactive Records for the previous period</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">+ Create Timesheet</font></td>
+<td width="206"><font face="Arial" size="2">Current Inactive</font></td>
-<td width="484"><font face="Arial" size="2">Clicking this button will allow users to quickly create a timesheet through the New Timesheet Wizard.</font></td>
+<td width="484"><font face="Arial" size="2">Number of actual Current Inactive Records</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Search by name</font></td>
+<td width="206"><font face="Arial" size="2">Chargeable Inactives</font></td>
-<td width="484"><font face="Arial" size="2">This is a free text field which allows you to specifically search for timesheets by employee name.</font></td>
+<td width="484"><font face="Arial" size="2">Based on the Number above the Free Allotment which is charged x Price Per Employee</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Name</font></td>
+<td width="206"><font face="Arial" size="2">Price Per Employee</font></td>
-<td width="484"><font face="Arial" size="2">Employee name will appear under here.</font></td>
+<td width="484"><font face="Arial" size="2">Your Current Price Per Employee</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Period</font></td>
+<td width="206"><font face="Arial" size="2">Cost</font></td>
-<td width="484"><font face="Arial" size="2">Duration of timesheet will display here in DD/MM/YYY - DD/MM/YYYY format.</font></td>
+<td width="484"><font face="Arial" size="2">Number of Excess Inactives X Price Per Employee. Cost is Total Cost of the Excess above Free Allotment</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Submitted Date</font></td>
-<td width="484"><font face="Arial" size="2">The date the timesheet was submitted will appear under here.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Total Hours</font></td>
-<td width="484"><font face="Arial" size="2">Total number of hours recorded within the timesheet will appear under here.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Time Off</font></td>
-<td width="484"><font face="Arial" size="2">Total number of hours employee was away will appear here.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Authoriser</font></td>
-<td width="484"><font face="Arial" size="2">The name of the timesheet's authoriser will appear here.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Action</font></td>
-<td width="484"><font face="Arial" size="2">This dropdown allows user to perform either of the following:<br><b>Cancel (only in "In Progress tab")</b> - Cancel the timesheet<br><b>View</b> - View the timesheet</font></td>
 </tr>
 </table>
-===Time Off Management===
-This widget displays information regarding absence requests related to the logged in employee.
+==Service Order Summary==
+The Widget Shows all the Service Orders that have been Authorised for Completion once the Service Order has been signed off by the Customer.
 <table border="1" width="100%" cellspacing="0">
@@ Line 459: / Line 452: @@
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2"><b>+ Create Time Off</b></font></td>
+<td width="206"><font face="Arial" size="2">ID</font></td>
-<td width="484"><font face="Arial" size="2"><b>Logged in employee will be able to create an absence request. Clicking this will take them through the Time Off Wizard..</b></font></td>
+<td width="484"><font face="Arial" size="2">ID for the Service Order. Auto Generated.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2"><b>Requested Tab</b></font></td>
+<td width="206"><font face="Arial" size="2">Service Order Name</font></td>
-<td width="484"><font face="Arial" size="2"><b>Displays all absence requests that have been submitted but are have yet to be authorised/rejected. Number in brackets outline the total number of pending requests.</b></font></td>
+<td width="484"><font face="Arial" size="2">Free Text Field. Name describing the Service Order.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2"><b>Authorised Tab</b></font></td>
+<td width="206"><font face="Arial" size="2">SignOff Date</font></td>
-<td width="484"><font face="Arial" size="2"><b>Displays all absences requests that have been authorised by the authoriser. Number in brackets outline the total number of Authorised absence requests.</b></font></td>
+<td width="484"><font face="Arial" size="2">The Date the Service Order was signed.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2"><b>Rejected Tab</b></font></td>
+<td width="206"><font face="Arial" size="2">Completed</font></td>
-<td width="484"><font face="Arial" size="2"><b>Displays all absence requests that have been rejected by the authoriser. Number in brackets outline the total number of Rejected absence requests.</b></font></td>
+<td width="484"><font face="Arial" size="2">The Date the Service Order is Due for Completion. Based on the Delivery Estimate.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2"><b>Cancelled Tab</b></font></td>
+<td width="206"><font face="Arial" size="2">Attachment</font></td>
-<td width="484"><font face="Arial" size="2"><b>Displays all absences requests that have been cancelled. Number in brackets outline the total number of cancelled absence requests.</b></font></td>
+<td width="484"><font face="Arial" size="2">Used to Attach the Service Order to the Record. PDF Version of the Signed - Authorised Service Order.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Search Team Member</font></td>
+<td width="206"><font face="Arial" size="2">Total Amount</font></td>
-<td width="484"><font face="Arial" size="2">This is a free text field which allows you to specifically search for absence requested by employee name.</font></td>
+<td width="484"><font face="Arial" size="2">Service Order value Including GST</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Employee Name</font></td>
+<td width="206"><font face="Arial" size="2">Authorised By</font></td>
-<td width="484"><font face="Arial" size="2">Employee's full name will appear under here.</font></td>
+<td width="484"><font face="Arial" size="2">The Customer Contact that Authorised the Service Order.</font></td>
 </tr>
 <tr>
-<td width="206"><font face="Arial" size="2">Requested Date</font></td>
+<td width="206"><font face="Arial" size="2">Status</font></td>
-<td width="484"><font face="Arial" size="2">Date the request was made will display here in DD/MM/YYYY format.</font></td>
+<td width="484"><font face="Arial" size="2">This can be marked as Completed.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">From Date</font></td>
-<td width="484"><font face="Arial" size="2">The date the absence begins will display here in DD/MM/YYYY format.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Until Date</font></td>
-<td width="484"><font face="Arial" size="2">The date the absence ends will display here in DD/MM/YYYY format.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Days/Hours</font></td>
-<td width="484"><font face="Arial" size="2">This will outline whether the employee has taken the whole day off or part of the day off.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Authoriser</font></td>
-<td width="484"><font face="Arial" size="2">The name of the absence request's authoriser will appear here.</font></td>
-</tr>
-<tr>
-<td width="206"><font face="Arial" size="2">Action</font></td>
-<td width="484"><font face="Arial" size="2">This dropdown allows user to perform either of the following:<br><b>View</b> - view the request<br><b>Cancel</b> - Cancel the request<br><b>Reject</b> - Decline the request<br><b>Authorise</b> - Accept the request<br><b>View accruals</b> - view the accrual levels of the related employee<br><b>View Team Leaver Planner</b> - access the team leaver planner functionality</font></td>
 </tr>